{"schemaVersion":"jobsearcher.job.v1","id":"0991dcc5c5ef8542290d944a","url":"https://jobsearcher.com/jobs/0991dcc5c5ef8542290d944a","canonicalUrl":"https://jobsearcher.com/jobs/0991dcc5c5ef8542290d944a","title":"Program Assistant","description":"SpringPath Mental Health Services, a part of the Sevita family, provides behavioral health services through Intensive Residential Treatment, Assertive Community Treatment, and Targeted Case Management programs. We embrace a person-centered approach that is trauma informed, culturally responsive, and recovery-oriented. Our dedicated team supports individuals with mental health, psychiatric, or other complex needs to overcome challenges, build skills, and live a full, meaningful life.\n\nSUMMARY\n\nThe Program Assistant works as part of an Assertive Community Team that provides care and treatment for clients that are experiencing significant mental health/psychiatric symptoms, who are demonstrating significant functional impairments, and who may have co-occurring chemical dependency. The Program Assistant is viewed as a primary agent of hope and change and is required to work in full partnership with the client in their recovery process. The Program Assistant has a two-focused level of responsibility: first, for the care, welfare, treatment, and safety of the clients as individuals and secondly, for the facilitation of a work and a treatment culture that promotes teamwork, professionalism, cultural competency, and adherence to best practice principles and interventions. Primary duties may include, assisting the ACT team with triaging scheduling needs, crisis assessment, planning and triage, coordination of care with team members and outside providers, managing the daily schedule; including the scheduling and appointment management for the psychiatric providers, assisting the team with resource acquisition and management of ongoing resource needs and providing phone support to people served. The Program Assistant plays a significant role in the daily operations of the ACT team. This person may also be assisting with making referrals, completing quality assurance activities, tracking outcomes, data entry and tracking paperwork assignments.\n\nESSENTIAL JOB FUNCTIONS\n\nTo perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.\n\nProvides the interventions or support services as outlined by the Individual Crisis/Coaching Support Plan.\nCoordinates with the ACT team and other community resources.\nTreats clients in a respectful manner and conducts services with regard to client dignity and self-determination.\nCompletes general office duties.\nResponsibility for effective intra-agency communication by responding professionally to a high frequency of calls from SpringPath clients & interfacing agencies.\nAdheres to Data Privacy Practices/HIPPA.\nCommunicates, receives, and writes information clearly and accurately.\nWrites progress notes.\nMonitors and maintenance the client charts.\nProvides objective verbal and written critical incident analysis.\nDocuments essential activities related to welfare and safety.\nMaintains service standards.\nAchieves client specific and program outcomes.\nParticipates in the performance evaluation process.\nIncreases knowledge and skills based on client and program needs.\nTeaches others.\nSeeks supervisory over-sight.\nSeeks professional growth.\nOther duties as assigned.\n\nSUPERVISORY RESPONSIBILITIES\n\nNone\n\nMinimum Knowledge and Skills required for the Job\n\nThe requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.\n\nEducation and Experience:\n\nThis position requires minimum completion of a high school diploma or GED.\nThis position also requires the person to be 21 years of age or older.\n\nCertificates, Licenses, and Registrations:\n\nThis position requires only that license which may be required based on education and standards determined by educational/degree guidelines. All Practitioners are supported in gaining certification as a Certified Psychiatric Rehabilitation Practitioner. The agency encourages staff to seek license at the highest standard permitted by their education and experience.\nWork hours are afternoon and evening. Flexibility in work hours is required. This position may require a change in hours to accommodate the programs need to have coverage (24 hours a day/7days a week). On-call rotation includes emergency response 24/7. As need dictates, it may require recall to work on short notice or to remain on duty until the need is resolved.\n\nOther Skills and Abilities:\n\nThe Mental Health Practitioner must be able to problem-solve in a creative and independent fashion. Treatment interventions require that resolution must be sought that promotes the safety, welfare, care, and treatment of the client(s). The Practitioner must be able to intervene in a crisis in a calm, controlled, and effective manner. On-call responsibilities require assessment and problem resolution.\n\nPay Rate: $22-$22.50\n\nSevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.\n\nWe’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.\n\nAs an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.","company":"Springpath","rawCompany":"springpath","city":"Brooklyn","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-09-11T11:25:10.283Z","occupations":[{"code":"29-2053.00","title":"Psychiatric Technicians","slug":"psychiatric-technicians"},{"code":"21-1093.00","title":"Social and Human Service Assistants","slug":"social-and-human-service-assistants"},{"code":"31-1133.00","title":"Psychiatric Aides","slug":"psychiatric-aides"}],"industries":[{"code":"621420","title":"Outpatient Mental Health and Substance Abuse Centers","slug":"outpatient-mental-health-and-substance-abuse-centers"},{"code":"623220","title":"Residential Mental Health and Substance Abuse Facilities","slug":"residential-mental-health-and-substance-abuse-facilities"},{"code":"621330","title":"Offices of Mental Health Practitioners (except Physicians)","slug":"offices-of-mental-health-practitioners-except-physicians"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Assistant","description":"SpringPath Mental Health Services, a part of the Sevita family, provides behavioral health services through Intensive Residential Treatment, Assertive Community Treatment, and Targeted Case Management programs. We embrace a person-centered approach that is trauma informed, culturally responsive, and recovery-oriented. Our dedicated team supports individuals with mental health, psychiatric, or other complex needs to overcome challenges, build skills, and live a full, meaningful life.\n\nSUMMARY\n\nThe Program Assistant works as part of an Assertive Community Team that provides care and treatment for clients that are experiencing significant mental health/psychiatric symptoms, who are demonstrating significant functional impairments, and who may have co-occurring chemical dependency. The Program Assistant is viewed as a primary agent of hope and change and is required to work in full partnership with the client in their recovery process. The Program Assistant has a two-focused level of responsibility: first, for the care, welfare, treatment, and safety of the clients as individuals and secondly, for the facilitation of a work and a treatment culture that promotes teamwork, professionalism, cultural competency, and adherence to best practice principles and interventions. Primary duties may include, assisting the ACT team with triaging scheduling needs, crisis assessment, planning and triage, coordination of care with team members and outside providers, managing the daily schedule; including the scheduling and appointment management for the psychiatric providers, assisting the team with resource acquisition and management of ongoing resource needs and providing phone support to people served. The Program Assistant plays a significant role in the daily operations of the ACT team. This person may also be assisting with making referrals, completing quality assurance activities, tracking outcomes, data entry and tracking paperwork assignments.\n\nESSENTIAL JOB FUNCTIONS\n\nTo perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.\n\nProvides the interventions or support services as outlined by the Individual Crisis/Coaching Support Plan.\nCoordinates with the ACT team and other community resources.\nTreats clients in a respectful manner and conducts services with regard to client dignity and self-determination.\nCompletes general office duties.\nResponsibility for effective intra-agency communication by responding professionally to a high frequency of calls from SpringPath clients & interfacing agencies.\nAdheres to Data Privacy Practices/HIPPA.\nCommunicates, receives, and writes information clearly and accurately.\nWrites progress notes.\nMonitors and maintenance the client charts.\nProvides objective verbal and written critical incident analysis.\nDocuments essential activities related to welfare and safety.\nMaintains service standards.\nAchieves client specific and program outcomes.\nParticipates in the performance evaluation process.\nIncreases knowledge and skills based on client and program needs.\nTeaches others.\nSeeks supervisory over-sight.\nSeeks professional growth.\nOther duties as assigned.\n\nSUPERVISORY RESPONSIBILITIES\n\nNone\n\nMinimum Knowledge and Skills required for the Job\n\nThe requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.\n\nEducation and Experience:\n\nThis position requires minimum completion of a high school diploma or GED.\nThis position also requires the person to be 21 years of age or older.\n\nCertificates, Licenses, and Registrations:\n\nThis position requires only that license which may be required based on education and standards determined by educational/degree guidelines. All Practitioners are supported in gaining certification as a Certified Psychiatric Rehabilitation Practitioner. The agency encourages staff to seek license at the highest standard permitted by their education and experience.\nWork hours are afternoon and evening. Flexibility in work hours is required. This position may require a change in hours to accommodate the programs need to have coverage (24 hours a day/7days a week). On-call rotation includes emergency response 24/7. As need dictates, it may require recall to work on short notice or to remain on duty until the need is resolved.\n\nOther Skills and Abilities:\n\nThe Mental Health Practitioner must be able to problem-solve in a creative and independent fashion. Treatment interventions require that resolution must be sought that promotes the safety, welfare, care, and treatment of the client(s). The Practitioner must be able to intervene in a crisis in a calm, controlled, and effective manner. On-call responsibilities require assessment and problem resolution.\n\nPay Rate: $22-$22.50\n\nSevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.\n\nWe’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.\n\nAs an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.","datePosted":"2026-09-11T11:25:10.283Z","dateModified":"2026-09-11T11:25:10.283Z","hiringOrganization":{"@type":"Organization","name":"Springpath","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brooklyn","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0991dcc5c5ef8542290d944a"},"url":"https://jobsearcher.com/jobs/0991dcc5c5ef8542290d944a"}}