Manufacturing Engineer (Quality)
Job DescriptionWe are seeking a motivated and detail-oriented professional to join our team, supporting product quality, engineering services, and continuous improvement initiatives within an industrial environment. Required Education & ExperienceBachelor’s degree preferred; Associate degree accepted2-4 years of relevant professional experience (internships do not count)Prior experience in roles such as Product Support Consultant or Product Support Service EngineerMSHA certification required for mine site visits (training and certification will be provided by Caterpillar) Core CompetenciesStrong problem-solving abilitiesCustomer-focused mindsetSolid technical aptitude and understanding Technical QualificationsExperience in project managementBackground supporting technology in industrial or production environmentsProduct support experience (field experience preferred; mining experience highly desirable)Ability to gather, analyze, and synthesize data from multiple sources and stakeholdersBasic proficiency in reading and interpreting blueprints, schematics, and technical documentationFamiliarity with engineering software tools, including Computer-Aided Design (CAD) Preferred Soft SkillsExcellent communication skillsStrong problem-solving capabilitiesRelationship management and collaborationCommitment to service excellenceConsulting mindset with a proactive approachCustomer-focused attitude Key ResponsibilitiesResearch, test, and evaluate product design, functionality, and maintenance processesDevelop and maintain quality standards and proceduresInterpret blueprints and technical drawings to support engineering and quality effortsAssess product integrity and ensure compliance with established standardsDesign sampling procedures and develop documentation for quality and reliability reportingEstablish programs to evaluate the accuracy and precision of production and testing equipmentCreate training materials and conduct quality control training sessions across various domains (e.g., process control, product evaluation, reliability, R&D)Support continuous improvement initiatives for MineStar Technologies offeringsProvide product support and service engineering, including validation activitiesInvestigate, troubleshoot, and resolve technical and application issuesManage projects and maintain strong relationships with internal and external stakeholdersAnalyze and resolve production defects and quality issuesProvide support to external customersTroubleshoot and resolve both software and hardware-related issues