{"schemaVersion":"jobsearcher.job.v1","id":"09045cf22e94d2112fb73d9a","url":"https://jobsearcher.com/jobs/09045cf22e94d2112fb73d9a","canonicalUrl":"https://jobsearcher.com/jobs/09045cf22e94d2112fb73d9a","title":"Implementations Operations Manager","description":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.\n\nJob Description\nThe Implementations Operations Manager will report to our Manager, Implementations Operations, and act as the liaison between the Sales, Production, and Implementation departments ensuring a smooth transition and exceptional customer experience.The objective of this position will be to assist in the management of customer orders throughout the lifecycle.\nThis role is a great opportunity for someone who is customer-centric, has great attention to detail, extremely organized, and takes pride in their work supporting others. Our ideal candidate is self-motivated with strong problem solving and communication skills.\nThis is an office based role and requires reporting to our HQ in Baltimore daily.\nA Day in the Life:\nProject Oversight & Coordination\nCreate internal documentation necessary for cross functional collaboration.\nEnsure alignment between project plans and organizational objectives\nMaintain visibility over project timelines and escalate delays\nAssist in prioritizing tasks to keep projects moving forward\nCoordinate cross-functional dependencies across teams\nResource & Logistics Support\nMonitor resource availability and escalate potential constraints\nCoordinate with internal teams to ensure smooth project execution\nAssist in managing vendor relationships and external coordination\nTrack procurement and delivery timelines for critical project components\nCommunication & Reporting\nConsolidate and distribute project status reports for leadership\nFacilitate communication between internal and external key stakeholders\nAssist in preparing executive summaries and presentations\nEnsure project updates are documented and shared regularly\nProcess Improvement & Standardization\nIdentify inefficiencies and recommend process optimizations\nHelp develop templates, SOPs, and best practices for large-scale projects\nMaintain centralized project documentation and knowledge-sharing resources\nRequired Skills & Abilities:\nAbility to work independently and take initiative\nStrong organizational and time management skills\nExcellent problem-solving and critical thinking skills\nAbility to influence without direct authority\nDesired Skills:\nExperience in SaaS, Hardware, or Emergency Notification Systems\nExperience developing SOPs, templates, and best practices\nEducation & Experience:\nBachelor’s Degree or equivalent experience\n2-5 years of experience in project coordination or management\nAlertus Career Advantages:\nUnlimited Paid Time Off\nPaid Holidays\n401(k) Retirement Plan\nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work HomeBuying Incentive\nEmployee Referral Bonuses\nFlex Scheduling\n$52,000 - $72,000 a year\nThe referenced base salary range represents the low and high end of Alertus' salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\nAdditional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\nAll your information will be kept confidential according to EEO guidelines.\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","company":"Alertus","rawCompany":"alertus","city":"Baltimore","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-08-05T04:57:40.339Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"561621","title":"Security Systems Services (except Locksmiths)","slug":"security-systems-services-except-locksmiths"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Implementations Operations Manager","description":"Company Description\nAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.\nOur employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.\n\nJob Description\nThe Implementations Operations Manager will report to our Manager, Implementations Operations, and act as the liaison between the Sales, Production, and Implementation departments ensuring a smooth transition and exceptional customer experience.The objective of this position will be to assist in the management of customer orders throughout the lifecycle.\nThis role is a great opportunity for someone who is customer-centric, has great attention to detail, extremely organized, and takes pride in their work supporting others. Our ideal candidate is self-motivated with strong problem solving and communication skills.\nThis is an office based role and requires reporting to our HQ in Baltimore daily.\nA Day in the Life:\nProject Oversight & Coordination\nCreate internal documentation necessary for cross functional collaboration.\nEnsure alignment between project plans and organizational objectives\nMaintain visibility over project timelines and escalate delays\nAssist in prioritizing tasks to keep projects moving forward\nCoordinate cross-functional dependencies across teams\nResource & Logistics Support\nMonitor resource availability and escalate potential constraints\nCoordinate with internal teams to ensure smooth project execution\nAssist in managing vendor relationships and external coordination\nTrack procurement and delivery timelines for critical project components\nCommunication & Reporting\nConsolidate and distribute project status reports for leadership\nFacilitate communication between internal and external key stakeholders\nAssist in preparing executive summaries and presentations\nEnsure project updates are documented and shared regularly\nProcess Improvement & Standardization\nIdentify inefficiencies and recommend process optimizations\nHelp develop templates, SOPs, and best practices for large-scale projects\nMaintain centralized project documentation and knowledge-sharing resources\nRequired Skills & Abilities:\nAbility to work independently and take initiative\nStrong organizational and time management skills\nExcellent problem-solving and critical thinking skills\nAbility to influence without direct authority\nDesired Skills:\nExperience in SaaS, Hardware, or Emergency Notification Systems\nExperience developing SOPs, templates, and best practices\nEducation & Experience:\nBachelor’s Degree or equivalent experience\n2-5 years of experience in project coordination or management\nAlertus Career Advantages:\nUnlimited Paid Time Off\nPaid Holidays\n401(k) Retirement Plan\nMedical, Dental, and Vision Plans\nShort-term Disability, Accident, Hospital, and Cancer Insurance\nLive Near Your Work HomeBuying Incentive\nEmployee Referral Bonuses\nFlex Scheduling\n$52,000 - $72,000 a year\nThe referenced base salary range represents the low and high end of Alertus' salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.\nAdditional Information:\nAll applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.\nProtecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.\nAlertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\nAll your information will be kept confidential according to EEO guidelines.\nAT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","datePosted":"2026-08-05T04:57:40.339Z","dateModified":"2026-08-05T04:57:40.339Z","hiringOrganization":{"@type":"Organization","name":"Alertus","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Baltimore","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"09045cf22e94d2112fb73d9a"},"url":"https://jobsearcher.com/jobs/09045cf22e94d2112fb73d9a"}}