{"schemaVersion":"jobsearcher.job.v1","id":"08c2637f8a934b4e7c8a4fc2","url":"https://jobsearcher.com/jobs/08c2637f8a934b4e7c8a4fc2","canonicalUrl":"https://jobsearcher.com/jobs/08c2637f8a934b4e7c8a4fc2","title":"Enterprise Solution Associate I","description":"About Us\nWindsor Advantage, an affiliate of Capital Bank N.A., is one of the nation's leading Lender Service Providers (LSP). Windsor Advantage provides banks, credit unions and CDFIs with a comprehensive outsourced SBA 7(a) and USDA lending platform without the need to hire staff or incurring capital expenditures. Since 2010, Windsor has processed more than $4.5 billion in government guaranteed loans and currently services a portfolio for over 100 lenders nationwide.\nWith more than 150 years of cumulative SBA lending experience, cutting edge technology, rigid controls and consistent processes, Windsor is uniquely qualified to assist any size lender with implementing a thoughtful and profitable government guaranteed lending initiative.\nCapital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services primarily to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states.\nPosition Purpose\nThe Enterprise Solutions Associate I reports to the Director of Enterprise Solutions. This position is responsible for building long-term relationships and delivering content to appropriate customers, client, or firm. Conduct outstanding client onboardings with a high level of customer service.\nPosition Responsibilities\nConduct successful client onboardings and recognize any opportunities for future relationships and solutions.\nAssist with new Lender Service Provider solutions.\nMaintain partner relationships by responding to inquiries, documenting actions.\nLeverage feedback for continuous improvement to the onboarding process.\nEstablish and maintain strong relationships with new clients and deepen with existing partners.\nManage client and partner expectations and understanding.\nCoordinate onboarding process along timelines.\nProvide materials to help clients learn best practices to achieve their desired outcomes.\nExhibit ownership of onboarding experience and partner satisfaction.\nProactive communication with partners to manage a positive transition for the customer from the initial engagement.\nIdentifying and communicating customer needs.\nHelp promote and maintain a positive company image.\nPrimary contact for customers and to handle any complaints, questions, or concerns professionally and effectively.\nAdheres specifically to all Company policies and procedures, Federal and State regulations, and laws.\nCompletes online and other regulatory compliance training by the specified due dates.\nOpens cases/tickets with vendors and suppliers as needed.\nPerforms other duties as required.\nMinimum Education & Experience\nBachelor's degree in a related field such as business administration, law, finance, accounting or related area or equivalent related work experience.\n3+ years related experience in administration, finance or similar industry.\nTechnical Knowledge and Skills\nMust be organized and detail\nExcellent oral and written communications skills including a strong vocabulary, rules of composition and grammar.\nKnowledge of the principles of providing a high level of customer service including the evaluation of customer satisfaction\nExcellent communication and public speaking skills.\nMust have strong computer skills including Microsoft Office Suite.\nExperience in banking or financial setting a plus.\nCompensation\nBase Salary Range: $65,000 - $80,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as geographical location, relevant experience, skill set, education, and ability to meet qualifications within the job description.\nAdditional Compensation: This role will include a yearly annual target bonus based on individual performance.\nWorking Arrangements\nThis is a hybrid role expected to work in office Monday, Wednesday, and Thursday. You will be able to work remotely on Tuesday and Friday.\nWhy Join Us?\nJoin a growing company with a culture that fosters an entrepreneurial spirit\nComprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more?\nCompany Contributions to your 401k - Regardless of your contribution\nEmployee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!\nGenerous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities\n\nSupporting Businesses. Helping People. Strengthening Communities.\nWindsor Advantage LLC is an E-Verify, Affirmative Action and Equal Opportunity Employer.","company":"Windsor Advantage","rawCompany":"windsor advantage","city":"Indianapolis","state":"IN","isRemote":false,"isActive":false,"createdAt":"2026-05-17T20:09:53.836Z","occupations":[{"code":"13-2072.00","title":"Loan Officers","slug":"loan-officers"},{"code":"43-4131.00","title":"Loan Interviewers and Clerks","slug":"loan-interviewers-and-clerks"},{"code":"43-4141.00","title":"New Accounts Clerks","slug":"new-accounts-clerks"}],"industries":[{"code":"522390","title":"Other Activities Related to Credit Intermediation","slug":"other-activities-related-to-credit-intermediation"},{"code":"522110","title":"Commercial Banking","slug":"commercial-banking"},{"code":"522180","title":"Savings Institutions and Other Depository Credit Intermediation","slug":"savings-institutions-and-other-depository-credit-intermediation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Enterprise Solution Associate I","description":"About Us\nWindsor Advantage, an affiliate of Capital Bank N.A., is one of the nation's leading Lender Service Providers (LSP). Windsor Advantage provides banks, credit unions and CDFIs with a comprehensive outsourced SBA 7(a) and USDA lending platform without the need to hire staff or incurring capital expenditures. Since 2010, Windsor has processed more than $4.5 billion in government guaranteed loans and currently services a portfolio for over 100 lenders nationwide.\nWith more than 150 years of cumulative SBA lending experience, cutting edge technology, rigid controls and consistent processes, Windsor is uniquely qualified to assist any size lender with implementing a thoughtful and profitable government guaranteed lending initiative.\nCapital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services primarily to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states.\nPosition Purpose\nThe Enterprise Solutions Associate I reports to the Director of Enterprise Solutions. This position is responsible for building long-term relationships and delivering content to appropriate customers, client, or firm. Conduct outstanding client onboardings with a high level of customer service.\nPosition Responsibilities\nConduct successful client onboardings and recognize any opportunities for future relationships and solutions.\nAssist with new Lender Service Provider solutions.\nMaintain partner relationships by responding to inquiries, documenting actions.\nLeverage feedback for continuous improvement to the onboarding process.\nEstablish and maintain strong relationships with new clients and deepen with existing partners.\nManage client and partner expectations and understanding.\nCoordinate onboarding process along timelines.\nProvide materials to help clients learn best practices to achieve their desired outcomes.\nExhibit ownership of onboarding experience and partner satisfaction.\nProactive communication with partners to manage a positive transition for the customer from the initial engagement.\nIdentifying and communicating customer needs.\nHelp promote and maintain a positive company image.\nPrimary contact for customers and to handle any complaints, questions, or concerns professionally and effectively.\nAdheres specifically to all Company policies and procedures, Federal and State regulations, and laws.\nCompletes online and other regulatory compliance training by the specified due dates.\nOpens cases/tickets with vendors and suppliers as needed.\nPerforms other duties as required.\nMinimum Education & Experience\nBachelor's degree in a related field such as business administration, law, finance, accounting or related area or equivalent related work experience.\n3+ years related experience in administration, finance or similar industry.\nTechnical Knowledge and Skills\nMust be organized and detail\nExcellent oral and written communications skills including a strong vocabulary, rules of composition and grammar.\nKnowledge of the principles of providing a high level of customer service including the evaluation of customer satisfaction\nExcellent communication and public speaking skills.\nMust have strong computer skills including Microsoft Office Suite.\nExperience in banking or financial setting a plus.\nCompensation\nBase Salary Range: $65,000 - $80,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as geographical location, relevant experience, skill set, education, and ability to meet qualifications within the job description.\nAdditional Compensation: This role will include a yearly annual target bonus based on individual performance.\nWorking Arrangements\nThis is a hybrid role expected to work in office Monday, Wednesday, and Thursday. You will be able to work remotely on Tuesday and Friday.\nWhy Join Us?\nJoin a growing company with a culture that fosters an entrepreneurial spirit\nComprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more?\nCompany Contributions to your 401k - Regardless of your contribution\nEmployee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!\nGenerous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities\n\nSupporting Businesses. Helping People. Strengthening Communities.\nWindsor Advantage LLC is an E-Verify, Affirmative Action and Equal Opportunity Employer.","datePosted":"2026-05-17T20:09:53.836Z","dateModified":"2026-05-17T20:09:53.836Z","hiringOrganization":{"@type":"Organization","name":"Windsor Advantage","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Indianapolis","addressRegion":"IN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"08c2637f8a934b4e7c8a4fc2"},"url":"https://jobsearcher.com/jobs/08c2637f8a934b4e7c8a4fc2"}}