{"schemaVersion":"jobsearcher.job.v1","id":"086fbf38da9d063ee09ecbdf","url":"https://jobsearcher.com/jobs/086fbf38da9d063ee09ecbdf","canonicalUrl":"https://jobsearcher.com/jobs/086fbf38da9d063ee09ecbdf","title":"CCaaS Full Stack Software Engineer","description":"Job Title: Full Stack Software Engineer, Customer Service PlatformLocation: Los Gatos, California - REMOTE - W2 ONLYWe are not able to provide sponsorship now or in the futureJob Summary: Our team is on the lookout for a seasoned engineer to join a dynamic environment where innovation meets customer service excellence. We are committed to transforming the customer service platform with cutting-edge technology and a focus on operational efficiency.ResponsibilitiesDevelop and implement new features across the full stack, ensuring seamless integration from frontend to backend.Collaborate with cross-functional teams to modernize legacy systems into a hybrid architecture.Drive innovation by integrating vendor solutions and enhancing customer support experiences.Contribute to the Generative AI initiatives to redefine the future of customer service.Required:6+ years of experience as a full stack engineer in the US.Proficiency in TypeScript or JavaScript and UI framework React.Experience with API technologies such as GraphQL, gRPC, and REST.Strong backend development skills in Java and SpringBoot framework.Experience developing and maintaining customer service, CRM, or customer support platforms, including first-party/internal applications and commercial SaaS solutions.About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from SSi People and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: SSi People Privacy Policy","company":"SSI People","rawCompany":"ssi people","city":"California","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-01T09:33:51.779Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"CCaaS Full Stack Software Engineer","description":"Job Title: Full Stack Software Engineer, Customer Service PlatformLocation: Los Gatos, California - REMOTE - W2 ONLYWe are not able to provide sponsorship now or in the futureJob Summary: Our team is on the lookout for a seasoned engineer to join a dynamic environment where innovation meets customer service excellence. We are committed to transforming the customer service platform with cutting-edge technology and a focus on operational efficiency.ResponsibilitiesDevelop and implement new features across the full stack, ensuring seamless integration from frontend to backend.Collaborate with cross-functional teams to modernize legacy systems into a hybrid architecture.Drive innovation by integrating vendor solutions and enhancing customer support experiences.Contribute to the Generative AI initiatives to redefine the future of customer service.Required:6+ years of experience as a full stack engineer in the US.Proficiency in TypeScript or JavaScript and UI framework React.Experience with API technologies such as GraphQL, gRPC, and REST.Strong backend development skills in Java and SpringBoot framework.Experience developing and maintaining customer service, CRM, or customer support platforms, including first-party/internal applications and commercial SaaS solutions.About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from SSi People and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: SSi People Privacy Policy","datePosted":"2026-07-01T09:33:51.779Z","dateModified":"2026-07-01T09:33:51.779Z","hiringOrganization":{"@type":"Organization","name":"SSI People","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"California","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"086fbf38da9d063ee09ecbdf"},"url":"https://jobsearcher.com/jobs/086fbf38da9d063ee09ecbdf"}}