{"schemaVersion":"jobsearcher.job.v1","id":"084a0f9b0b5d52d4175f689b","url":"https://jobsearcher.com/jobs/084a0f9b0b5d52d4175f689b","canonicalUrl":"https://jobsearcher.com/jobs/084a0f9b0b5d52d4175f689b","title":"Client Services Operations Support Representative I (Remote)","description":"Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We're constantly reimagining what's possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.\n\nThe Client Services Operations Support Representative I is, responsible for providing clerical support and efficient processing of high-volume transaction-oriented assignments for Performant's Healthcare Eligibility and Recovery Services business operations.\n\nWhat You'll Do:\nProvide clerical support including, but not limited to, copying, filing, processing documents and mail, performing basic data entry, phone calls, and operating general office equipment.\nProcess incoming correspondence, including posting payments (checks, EFT and debit/credit card).\nSome phone work is required contacting insurance carriers and healthcare providers to gather payment information.\nData entry into various applications/systems as may be required for applicable workflows.\nAccurately and efficiently perform assigned tasks ensuring adherence to all company, departmental and client policies, procedures, federal & state regulations, contractual compliance, and other requirements/standards.\nAchieve or exceed quality and productivity expectations and other assigned goals/objectives.\nObtain and maintain any client clearances for system/record access as may be required for position based upon client and work assignments.\nComplete assigned training on time and with acceptable scores. Demonstrate understanding of training materials and applies knowledge in appropriate situations.\nComplete other tasks and duties as assigned to meet business needs.\nWhat You'll Bring:\nProvide clerical support including, but not limited to, copying, filing, processing documents and mail, performing basic data entry, phone calls, and operating general office equipment.\nProcess incoming correspondence, including posting payments (checks, EFT and debit/credit card).\nSome phone work is required contacting insurance carriers and healthcare providers to gather payment information.\nData entry into various applications/systems as may be required for applicable workflows.\nAccurately and efficiently perform assigned tasks ensuring adherence to all company, departmental and client policies, procedures, federal & state regulations, contractual compliance, and other requirements/standards.\nAchieve or exceed quality and productivity expectations and other assigned goals/objectives.\nObtain and maintain any client clearances for system/record access as may be required for position based upon client and work assignments.\nComplete assigned training on time and with acceptable scores. Demonstrate understanding of training materials and applies knowledge in appropriate situations.\nComplete other tasks and duties as assigned to meet business needs.\nSome experience working in a customer service or clerical job is required. One (1) year or more of related office clerical support experience is preferred.\nHigh school diploma or equivalent is required and proof of such will be sought prior to hire.\nAbility to perform basic tasks in Microsoft Excel and Word programs with occasional assistance\nBasic use of general office equipment and easily adapts to new office equipment and tools.\nBasic problem-solving skills and good communication, both written and oral, skills.\nAbility to quickly learn internal and client applications easily.\nFast and accurate typing and 10-key skills\nBasic math skills to calculate numbers and percentages\nDemonstrated timely follow-up skills, ability to multi-task and prioritize workload.\nVery detailed oriented and highly organized\nAbility to prioritize daily workloads and meet daily deadlines\nAble to work efficiently independently and collaboratively promoting a positive team environment\nStrong customer service skills\nMust be responsible, dependable, and reliable\nWhat We Offer:\nWork from anywhere in the US! Machinify is digital-first.\nTop Medical/Dental/Vision offerings\nFSA/HSA\nTuition reimbursement\nCompetitive salary, 401(k) with company match\nAdditional health and wellness benefits and perks\nFlexible and trusting environment where you'll feel empowered to do your best work\nThe salary for this position is based on an array of factors unique to each candidate: Such as years and depth of experience, set skills, certifications, etc.\n\nPay range: $18.00\n\nEqual Employment Opportunity at Machinify\n\nWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Machinify is an employment at will employer. We participate in E-Verify as required by applicable law. In accordance with applicable state laws, we do not inquire about salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process, please let our recruiters know. See our Candidate Privacy Notice at: https://www.machinify.com/candidate-privacy-notice/","company":"Machinify","rawCompany":"machinify","isRemote":true,"isActive":false,"createdAt":"2026-09-25T12:02:21.098Z","occupations":[{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"},{"code":"43-9199.00","title":"Office and Administrative Support Workers, All Other","slug":"office-and-administrative-support-workers-all-other"},{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"}],"industries":[{"code":"561110","title":"Office Administrative Services","slug":"office-administrative-services"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"524298","title":"All Other Insurance Related Activities","slug":"all-other-insurance-related-activities"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Services Operations Support Representative I (Remote)","description":"Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We're constantly reimagining what's possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.\n\nThe Client Services Operations Support Representative I is, responsible for providing clerical support and efficient processing of high-volume transaction-oriented assignments for Performant's Healthcare Eligibility and Recovery Services business operations.\n\nWhat You'll Do:\nProvide clerical support including, but not limited to, copying, filing, processing documents and mail, performing basic data entry, phone calls, and operating general office equipment.\nProcess incoming correspondence, including posting payments (checks, EFT and debit/credit card).\nSome phone work is required contacting insurance carriers and healthcare providers to gather payment information.\nData entry into various applications/systems as may be required for applicable workflows.\nAccurately and efficiently perform assigned tasks ensuring adherence to all company, departmental and client policies, procedures, federal & state regulations, contractual compliance, and other requirements/standards.\nAchieve or exceed quality and productivity expectations and other assigned goals/objectives.\nObtain and maintain any client clearances for system/record access as may be required for position based upon client and work assignments.\nComplete assigned training on time and with acceptable scores. Demonstrate understanding of training materials and applies knowledge in appropriate situations.\nComplete other tasks and duties as assigned to meet business needs.\nWhat You'll Bring:\nProvide clerical support including, but not limited to, copying, filing, processing documents and mail, performing basic data entry, phone calls, and operating general office equipment.\nProcess incoming correspondence, including posting payments (checks, EFT and debit/credit card).\nSome phone work is required contacting insurance carriers and healthcare providers to gather payment information.\nData entry into various applications/systems as may be required for applicable workflows.\nAccurately and efficiently perform assigned tasks ensuring adherence to all company, departmental and client policies, procedures, federal & state regulations, contractual compliance, and other requirements/standards.\nAchieve or exceed quality and productivity expectations and other assigned goals/objectives.\nObtain and maintain any client clearances for system/record access as may be required for position based upon client and work assignments.\nComplete assigned training on time and with acceptable scores. Demonstrate understanding of training materials and applies knowledge in appropriate situations.\nComplete other tasks and duties as assigned to meet business needs.\nSome experience working in a customer service or clerical job is required. One (1) year or more of related office clerical support experience is preferred.\nHigh school diploma or equivalent is required and proof of such will be sought prior to hire.\nAbility to perform basic tasks in Microsoft Excel and Word programs with occasional assistance\nBasic use of general office equipment and easily adapts to new office equipment and tools.\nBasic problem-solving skills and good communication, both written and oral, skills.\nAbility to quickly learn internal and client applications easily.\nFast and accurate typing and 10-key skills\nBasic math skills to calculate numbers and percentages\nDemonstrated timely follow-up skills, ability to multi-task and prioritize workload.\nVery detailed oriented and highly organized\nAbility to prioritize daily workloads and meet daily deadlines\nAble to work efficiently independently and collaboratively promoting a positive team environment\nStrong customer service skills\nMust be responsible, dependable, and reliable\nWhat We Offer:\nWork from anywhere in the US! Machinify is digital-first.\nTop Medical/Dental/Vision offerings\nFSA/HSA\nTuition reimbursement\nCompetitive salary, 401(k) with company match\nAdditional health and wellness benefits and perks\nFlexible and trusting environment where you'll feel empowered to do your best work\nThe salary for this position is based on an array of factors unique to each candidate: Such as years and depth of experience, set skills, certifications, etc.\n\nPay range: $18.00\n\nEqual Employment Opportunity at Machinify\n\nWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Machinify is an employment at will employer. We participate in E-Verify as required by applicable law. In accordance with applicable state laws, we do not inquire about salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process, please let our recruiters know. See our Candidate Privacy Notice at: https://www.machinify.com/candidate-privacy-notice/","datePosted":"2026-09-25T12:02:21.098Z","dateModified":"2026-09-25T12:02:21.098Z","hiringOrganization":{"@type":"Organization","name":"Machinify","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"084a0f9b0b5d52d4175f689b"},"url":"https://jobsearcher.com/jobs/084a0f9b0b5d52d4175f689b"}}