{"schemaVersion":"jobsearcher.job.v1","id":"08471e85b9275cf8eb727abf","url":"https://jobsearcher.com/jobs/08471e85b9275cf8eb727abf","canonicalUrl":"https://jobsearcher.com/jobs/08471e85b9275cf8eb727abf","title":"Technical Operations Coordinator","description":"Technical Operations Coordinator at Smartly TechnologiesLocation: United States — 100% RemoteJob Type: Full TimeSalary: $75,500 - $85,500 per yearAbout The OpportunityThe Technical Operations Coordinator opening at Smartly Technologies supports day-to-day work across managed IT, cloud services, cybersecurity, technical support, implementation, and client technology operations. In this position, you will coordinate technical service work, ticket flow, documentation, status reporting, and cross-team follow-through while working with the records, systems, and teams used by Smartly Technologies.What You'll Work OnMaintain operational trackers for support requests, implementations, incidents, and scheduled technical work.Coordinate ownership, priorities, deadlines, and status updates across support, implementation, service-management, and technical operations workflows.Prepare summaries of open issues, dependencies, service metrics, and follow-up items for users, clients, engineers, and service teams.Verify that technical records, change notes, and customer-facing updates are complete before work is closed.Escalate overdue dependencies, high-impact issues, and incomplete handoffs to the appropriate technical owner.Support documentation, process updates, and recurring service reviews using accurate operational data for Smartly Technologies.Skills & ExperienceExperience in technical support, help desk, software support, IT operations, or customer support is preferred.Strong troubleshooting, documentation, and customer-communication skills.Comfort working with ticketing systems, knowledge bases, remote-support tools, and web-based applications.Strong written communication and the ability to document work clearly in a remote environment.Reliable internet access and a quiet, secure workspace suitable for handling business information in Smartly Technologies's remote-work environment.Ability to complete a pre-employment background check.Position DetailsEmployment type: Full TimeWork arrangement: 100% Remote — United StatesExperience level: AssociateBase salary: $75,500 - $85,500 per yearApplyTo be considered, submit your resume and complete the online application with current contact and employment information.","company":"Smartly Technologies","rawCompany":"smartly technologies","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-08-24T07:19:52.436Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Operations Coordinator","description":"Technical Operations Coordinator at Smartly TechnologiesLocation: United States — 100% RemoteJob Type: Full TimeSalary: $75,500 - $85,500 per yearAbout The OpportunityThe Technical Operations Coordinator opening at Smartly Technologies supports day-to-day work across managed IT, cloud services, cybersecurity, technical support, implementation, and client technology operations. In this position, you will coordinate technical service work, ticket flow, documentation, status reporting, and cross-team follow-through while working with the records, systems, and teams used by Smartly Technologies.What You'll Work OnMaintain operational trackers for support requests, implementations, incidents, and scheduled technical work.Coordinate ownership, priorities, deadlines, and status updates across support, implementation, service-management, and technical operations workflows.Prepare summaries of open issues, dependencies, service metrics, and follow-up items for users, clients, engineers, and service teams.Verify that technical records, change notes, and customer-facing updates are complete before work is closed.Escalate overdue dependencies, high-impact issues, and incomplete handoffs to the appropriate technical owner.Support documentation, process updates, and recurring service reviews using accurate operational data for Smartly Technologies.Skills & ExperienceExperience in technical support, help desk, software support, IT operations, or customer support is preferred.Strong troubleshooting, documentation, and customer-communication skills.Comfort working with ticketing systems, knowledge bases, remote-support tools, and web-based applications.Strong written communication and the ability to document work clearly in a remote environment.Reliable internet access and a quiet, secure workspace suitable for handling business information in Smartly Technologies's remote-work environment.Ability to complete a pre-employment background check.Position DetailsEmployment type: Full TimeWork arrangement: 100% Remote — United StatesExperience level: AssociateBase salary: $75,500 - $85,500 per yearApplyTo be considered, submit your resume and complete the online application with current contact and employment information.","datePosted":"2026-08-24T07:19:52.436Z","dateModified":"2026-08-24T07:19:52.436Z","hiringOrganization":{"@type":"Organization","name":"Smartly Technologies","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"08471e85b9275cf8eb727abf"},"url":"https://jobsearcher.com/jobs/08471e85b9275cf8eb727abf"}}