{"schemaVersion":"jobsearcher.job.v1","id":"07fbefe1f0f5d8eac0f307bc","url":"https://jobsearcher.com/jobs/07fbefe1f0f5d8eac0f307bc","canonicalUrl":"https://jobsearcher.com/jobs/07fbefe1f0f5d8eac0f307bc","title":"Director Cloud Services","description":"Director Cloud Services\nAbout Coalfire\nCoalfire is on a mission to make the world a safer place by solving our clients hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world.\nBut thats not who we are thats just what we do.\nWe are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.\nPOSITION SUMMARY:\nThe Director of Cloud Services is a leader professional and managed services teams driving customer-centric outcomes. The Director, Cloud Services can lead complex client engagements and help our teams deliver measurable outcomes across the cloud services portfolio. In this role, you will build trusted client relationships, shape well-defined scopes, and create the alignment needed to move engagements forward with confidence. You will support developing and executing the roll out of engineering governance mechanisms, establishing standards for training, evaluating, and managing the teams, and ensure the team has the guidance and technical details for executing their day to day tasks.\nAs the Director, Cloud Services, you will provide client-facing, commercial, technical, and delivery leadership across the full engagement lifecycle. You will translate client needs into executable approaches, interface effectively with project management, sales, and engineering teams, remove technical and delivery roadblocks, and ensure that engineering commitments are clearly understood and consistently delivered. This role requires strong technical fluency and sound judgment, but day-to-day hands‑on engineering is not the primary expectation, you are able to evaluate engineers and architects on their performance. You will also serve as a trusted technical partner to Sales, Advisory, Security, and other cross-functional teams.\nThis role requires a deep understanding of engineering operations, customer advocacy, and strategic business alignment to help organizations optimize their security posture. The Director will collaborate with clients, executive leadership, and technical teams to develop security engineering strategies, improve customer adoption, and enhance product‑market alignment. Additionally, this role includes public speaking, cybersecurity evangelism, and leading go-to‑market (GTM) initiatives to strengthen brand presence and community engagement.\nWhat You'll Do\nClient Leadership, Delivery Excellence, and Quality and Risk Management\n\nServe as a senior client-facing leader for the team across cloud engineering engagements, establishing trust, setting expectations, and maintaining clear communication with technical and executive stakeholders.\nOwn engagement momentum and delivery excellence by monitoring scope, milestones, risks, dependencies, quality, and client satisfaction; take prompt action when outcomes are at risk.\nLead high‑priority client escalations and difficult conversations with professionalism, transparency, and a focus on practical resolution and long‑term relationship health.\nEnsure client commitments are understood across delivery teams and that engagement decisions, tradeoffs, status, and next steps are communicated clearly and consistently.\n\nOwn engineering quality, risk management, technical readiness, design quality, implementation quality, and corrective actions for recurring delivery issues, using the standards approved by Cloud Services leadership.\nImplement engineering standards for architecture, engineering, and operational readiness. You will own implementation and adoption of those approved standards across the teams, in collaboration with peers and other delivery operational teams.\n\nEnsure clear technical handoffs across teams (internal and external) so implementation and ongoing support remain connected as a seemless delivery model.\n\nParticipate and support established backlog management, prioritization, dependency, work‑in‑progress, and recovery practices across our project. Provide standards, oversight, and collaboration amongst the teams to high‑light concerns, address risks and mitigations, and recommended next steps.\n\nSales Support, Scoping, Solution Shaping, and Thought Leadership\n\nPartner with Sales and pre‑sales teams to lead discovery, understand client business and technical challenges, assess delivery feasibility, and shape compelling cloud services approaches.\nDevelop and review scopes of work, estimates, assumptions, dependencies, milestones, and acceptance criteria so proposed work is commercially sound and executable.\nTranslate complex cloud engineering and cloud security concepts into clear recommendations for clients, sellers, executives, and delivery teams without losing the important technical or commercial details.\nIdentify scope, staffing, schedule, and delivery risks early; establish mitigation plans and ensure that proposed commitments are aligned to available capabilities and client outcomes.\nMarketing support and enablement clearly articular our GTM and value proposition to internal and extneral stakeholders\nDrive business growth for our customers and understanding their business and GTM needs, and how Coalfire can support their initiatives\nSupport sales lifecycles when delivery input is required by working with Sales and customers to validate technical content in SOWs (e.g., Approach and Methodogy, timelines, outputs, deliverables, pricing, resourcing, etc), Change Orders, and Contracts and create accurate delivery inputs for deals.\n\nConfirm the accuracy of technical information in SOWs, Change Orders, and Contracts and coordinate corrections with the authorized Sales owners.\nYou maintain decision‑making authority on practice pricing, contract gross margins, and discounting up to the allowable based on your role.\n\nOversee customer feedback loops, working with product, sales, and marketing teams to refine offerings based on market demands.\nAct as an industry thought leader, delivering presentations, blogs, and community‑driven outreach efforts.\n\nTechnical Leadership, Engagement Execution, Operating Model and Governance\n\nInterface with engineering and consulting teams to understand risks around proposed architecture, implementation challenges, security considerations, and delivery constraints, while serving as an effective bridge between technical teams and clients where necessary.\n\nBuild scalable operating processes, playbooks, and governance that improve consistency, predictability, and quality across Cloud Services engagements.\nPush through technical and organizational roadblocks by clarifying decisions, aligning the right experts, escalating appropriately, and maintaining accountability through resolution.\n\nProvide technical and delivery leadership across cloud services engagements, promoting practical standards, reusable approaches, strong documentation, and continuous improvement.\nUse technical fluency and business judgment to evaluate options, explain tradeoffs, and keep engagements moving even when requirements, technology, or stakeholder priorities are complex.\nOwn training, new‑hire enablement, role‑based onboarding, career and growth pathways, promotion readiness, performance expectations, and succession coverage for all members on the team.\nEstablish technical qualification, onboarding, work allocation, quality review, and performance expectations for subcontractors and delivery partners\n\nServe as the accountable Delivery leader for customer and internal escalations involving quality, delivery delays, architecture or implementation risk, performance, or unmet contractual commitments.\nSupport client management, escalations, CSAT issues, QBRs, and transition conversations when engineering context is required; coordinate the right technical leader for action item, follow through, and recovery actions.\nMaintain accurate internal tracking of engineering commitments, effort, status, risks, dependencies, resource needs, and recovery actions across engagements.\nJoin client, sales, QBR, workshop, transition, and escalation conversations when technical authority is required; assign the appropriate technical leader instead of becoming the default owner of every issue.\nCreate repeatable systems that reduce dependency on individual experts and move lower‑level delivery friction to the appropriate engineering leader.\n\nProvide executive‑level briefings, helping leadership teams understand risk, issues, and mitigations.\nEnsure rollout and adherence to tracking key performance indicators (KPIs) to measure customer success, operational excellance, and delivery quality.\n\nTeam Leadership, Capacity Planning, and Cross‑Functional Collaboration\n\nLead through influence across delivery teams, delivery operations, and other partners to coordinate integrated solutions and deliver on client commitments.\nDirectly support and provide coaching for teams on client engagement, scoping, communication, accountability, and delivery practices; provide feedback and escalation support that improve performance and strengthen the Cloud Services organization.\n\nWork with Delivery Operations, RDM, PMO, and Offering Management to implement their approved requirements, controls, and systems within Cloud Services.\nProvide engineering demand, skills, capacity, staffing, utilization, subcontractor, dependency, and delivery‑readiness inputs to RDM, Delivery Operations, and PMO.\nProvide technical inputs to cross‑functional teams (e.g., Offering Management, Sales, and the Cloud Services leadership) for service readiness, scope, staffing, effort, assumptions, dependencies, and pricing feasibility.\n\nWhat You'll Bring\n\nStrategic Leadership & Advisory: Ability to develop, communicate, and execute Cloud engineering strategies for organizations.\nProven leadership experience with cloud engineering, security engineering, consulting, or managed services delivery teams.\nStrong knowledge of cloud architecture, infrastructure as code, CI/CD, security controls, vulnerability mgmt., operations, and technical delivery governance.\nDemonstrated experience managing managers, architects, senior engineers, and technical workstreams across multiple engagements.\nExperience implementing approved engineering standards, quality controls, backlog discipline, technical capacity requirements, and escalation recovery.\nExperience supporting sales lifecycles, validating technical scope and commercial inputs, and translating engineering effort into accurate pricing.\nStrong client communication, technical judgment, prioritization, and people‑leadership skills.\nCustomer Success & Engagement: Proven expertise in driving customer satisfaction, security adoption, and retention.\nPublic Speaking & Cybersecurity Evangelism: Experience in conference presentations, blogging, and community engagement.\nGo‑To‑Market Strategy & Product Success: Ability to align cybersecurity solutions with market demands and customer needs.\nExecutive‑Level Communication: Skilled in translating complex security concepts into actionable business insights\n\n8+ years in managing consulting, cloud engineering, strategy, or leadership roles.\nStrong experience and proven success establishing delivery standards and improving operational performance across a cloud services portfolio.\n\nExperience with executive engagement, thought leadership, and security and engineering enablement programs.\nDirect experience leading cloud services delivery teams or organizations.\nBackground in customer‑facing roles, with experience managing client escalations, delivery governance, or high‑level technical discussions.\n\nREQUIRED CERTIFICATIONS:\nRelevant certifications in cloud platforms (AWS, Azure, GCP), IT service management (ITIL), architecture (TOGAF), or related disciplines are preferred.\n$127,000 - $212,000 a year\nThe salary range listed is a reasonable estimate of the compensation range for this role based on national salary averages. The actual salary offer to the successful candidate will be based on job‑related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs.\nWhy Youll Want to Join Us\nAt Coalfire, youll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where youll work most effectively whether youre at home or an office.\nRegardless of location, youll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. Youll have opportunities to join employee resource groups, participate in in‑person and virtual events, and more. And youll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.\nAt Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact our Human Resources team at HumanResourcesMB@coalfire.com .\nPI287389959\n#J-18808-Ljbffr","company":"Koitecc Solutions","rawCompany":"koitecc solutions","city":"Eastern","state":"KY","isRemote":false,"isActive":false,"createdAt":"2026-10-04T03:42:34.173Z","occupations":[{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"11-9041.00","title":"Architectural and Engineering Managers","slug":"architectural-and-engineering-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Director Cloud Services","description":"Director Cloud Services\nAbout Coalfire\nCoalfire is on a mission to make the world a safer place by solving our clients hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world.\nBut thats not who we are thats just what we do.\nWe are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.\nPOSITION SUMMARY:\nThe Director of Cloud Services is a leader professional and managed services teams driving customer-centric outcomes. The Director, Cloud Services can lead complex client engagements and help our teams deliver measurable outcomes across the cloud services portfolio. In this role, you will build trusted client relationships, shape well-defined scopes, and create the alignment needed to move engagements forward with confidence. You will support developing and executing the roll out of engineering governance mechanisms, establishing standards for training, evaluating, and managing the teams, and ensure the team has the guidance and technical details for executing their day to day tasks.\nAs the Director, Cloud Services, you will provide client-facing, commercial, technical, and delivery leadership across the full engagement lifecycle. You will translate client needs into executable approaches, interface effectively with project management, sales, and engineering teams, remove technical and delivery roadblocks, and ensure that engineering commitments are clearly understood and consistently delivered. This role requires strong technical fluency and sound judgment, but day-to-day hands‑on engineering is not the primary expectation, you are able to evaluate engineers and architects on their performance. You will also serve as a trusted technical partner to Sales, Advisory, Security, and other cross-functional teams.\nThis role requires a deep understanding of engineering operations, customer advocacy, and strategic business alignment to help organizations optimize their security posture. The Director will collaborate with clients, executive leadership, and technical teams to develop security engineering strategies, improve customer adoption, and enhance product‑market alignment. Additionally, this role includes public speaking, cybersecurity evangelism, and leading go-to‑market (GTM) initiatives to strengthen brand presence and community engagement.\nWhat You'll Do\nClient Leadership, Delivery Excellence, and Quality and Risk Management\n\nServe as a senior client-facing leader for the team across cloud engineering engagements, establishing trust, setting expectations, and maintaining clear communication with technical and executive stakeholders.\nOwn engagement momentum and delivery excellence by monitoring scope, milestones, risks, dependencies, quality, and client satisfaction; take prompt action when outcomes are at risk.\nLead high‑priority client escalations and difficult conversations with professionalism, transparency, and a focus on practical resolution and long‑term relationship health.\nEnsure client commitments are understood across delivery teams and that engagement decisions, tradeoffs, status, and next steps are communicated clearly and consistently.\n\nOwn engineering quality, risk management, technical readiness, design quality, implementation quality, and corrective actions for recurring delivery issues, using the standards approved by Cloud Services leadership.\nImplement engineering standards for architecture, engineering, and operational readiness. You will own implementation and adoption of those approved standards across the teams, in collaboration with peers and other delivery operational teams.\n\nEnsure clear technical handoffs across teams (internal and external) so implementation and ongoing support remain connected as a seemless delivery model.\n\nParticipate and support established backlog management, prioritization, dependency, work‑in‑progress, and recovery practices across our project. Provide standards, oversight, and collaboration amongst the teams to high‑light concerns, address risks and mitigations, and recommended next steps.\n\nSales Support, Scoping, Solution Shaping, and Thought Leadership\n\nPartner with Sales and pre‑sales teams to lead discovery, understand client business and technical challenges, assess delivery feasibility, and shape compelling cloud services approaches.\nDevelop and review scopes of work, estimates, assumptions, dependencies, milestones, and acceptance criteria so proposed work is commercially sound and executable.\nTranslate complex cloud engineering and cloud security concepts into clear recommendations for clients, sellers, executives, and delivery teams without losing the important technical or commercial details.\nIdentify scope, staffing, schedule, and delivery risks early; establish mitigation plans and ensure that proposed commitments are aligned to available capabilities and client outcomes.\nMarketing support and enablement clearly articular our GTM and value proposition to internal and extneral stakeholders\nDrive business growth for our customers and understanding their business and GTM needs, and how Coalfire can support their initiatives\nSupport sales lifecycles when delivery input is required by working with Sales and customers to validate technical content in SOWs (e.g., Approach and Methodogy, timelines, outputs, deliverables, pricing, resourcing, etc), Change Orders, and Contracts and create accurate delivery inputs for deals.\n\nConfirm the accuracy of technical information in SOWs, Change Orders, and Contracts and coordinate corrections with the authorized Sales owners.\nYou maintain decision‑making authority on practice pricing, contract gross margins, and discounting up to the allowable based on your role.\n\nOversee customer feedback loops, working with product, sales, and marketing teams to refine offerings based on market demands.\nAct as an industry thought leader, delivering presentations, blogs, and community‑driven outreach efforts.\n\nTechnical Leadership, Engagement Execution, Operating Model and Governance\n\nInterface with engineering and consulting teams to understand risks around proposed architecture, implementation challenges, security considerations, and delivery constraints, while serving as an effective bridge between technical teams and clients where necessary.\n\nBuild scalable operating processes, playbooks, and governance that improve consistency, predictability, and quality across Cloud Services engagements.\nPush through technical and organizational roadblocks by clarifying decisions, aligning the right experts, escalating appropriately, and maintaining accountability through resolution.\n\nProvide technical and delivery leadership across cloud services engagements, promoting practical standards, reusable approaches, strong documentation, and continuous improvement.\nUse technical fluency and business judgment to evaluate options, explain tradeoffs, and keep engagements moving even when requirements, technology, or stakeholder priorities are complex.\nOwn training, new‑hire enablement, role‑based onboarding, career and growth pathways, promotion readiness, performance expectations, and succession coverage for all members on the team.\nEstablish technical qualification, onboarding, work allocation, quality review, and performance expectations for subcontractors and delivery partners\n\nServe as the accountable Delivery leader for customer and internal escalations involving quality, delivery delays, architecture or implementation risk, performance, or unmet contractual commitments.\nSupport client management, escalations, CSAT issues, QBRs, and transition conversations when engineering context is required; coordinate the right technical leader for action item, follow through, and recovery actions.\nMaintain accurate internal tracking of engineering commitments, effort, status, risks, dependencies, resource needs, and recovery actions across engagements.\nJoin client, sales, QBR, workshop, transition, and escalation conversations when technical authority is required; assign the appropriate technical leader instead of becoming the default owner of every issue.\nCreate repeatable systems that reduce dependency on individual experts and move lower‑level delivery friction to the appropriate engineering leader.\n\nProvide executive‑level briefings, helping leadership teams understand risk, issues, and mitigations.\nEnsure rollout and adherence to tracking key performance indicators (KPIs) to measure customer success, operational excellance, and delivery quality.\n\nTeam Leadership, Capacity Planning, and Cross‑Functional Collaboration\n\nLead through influence across delivery teams, delivery operations, and other partners to coordinate integrated solutions and deliver on client commitments.\nDirectly support and provide coaching for teams on client engagement, scoping, communication, accountability, and delivery practices; provide feedback and escalation support that improve performance and strengthen the Cloud Services organization.\n\nWork with Delivery Operations, RDM, PMO, and Offering Management to implement their approved requirements, controls, and systems within Cloud Services.\nProvide engineering demand, skills, capacity, staffing, utilization, subcontractor, dependency, and delivery‑readiness inputs to RDM, Delivery Operations, and PMO.\nProvide technical inputs to cross‑functional teams (e.g., Offering Management, Sales, and the Cloud Services leadership) for service readiness, scope, staffing, effort, assumptions, dependencies, and pricing feasibility.\n\nWhat You'll Bring\n\nStrategic Leadership & Advisory: Ability to develop, communicate, and execute Cloud engineering strategies for organizations.\nProven leadership experience with cloud engineering, security engineering, consulting, or managed services delivery teams.\nStrong knowledge of cloud architecture, infrastructure as code, CI/CD, security controls, vulnerability mgmt., operations, and technical delivery governance.\nDemonstrated experience managing managers, architects, senior engineers, and technical workstreams across multiple engagements.\nExperience implementing approved engineering standards, quality controls, backlog discipline, technical capacity requirements, and escalation recovery.\nExperience supporting sales lifecycles, validating technical scope and commercial inputs, and translating engineering effort into accurate pricing.\nStrong client communication, technical judgment, prioritization, and people‑leadership skills.\nCustomer Success & Engagement: Proven expertise in driving customer satisfaction, security adoption, and retention.\nPublic Speaking & Cybersecurity Evangelism: Experience in conference presentations, blogging, and community engagement.\nGo‑To‑Market Strategy & Product Success: Ability to align cybersecurity solutions with market demands and customer needs.\nExecutive‑Level Communication: Skilled in translating complex security concepts into actionable business insights\n\n8+ years in managing consulting, cloud engineering, strategy, or leadership roles.\nStrong experience and proven success establishing delivery standards and improving operational performance across a cloud services portfolio.\n\nExperience with executive engagement, thought leadership, and security and engineering enablement programs.\nDirect experience leading cloud services delivery teams or organizations.\nBackground in customer‑facing roles, with experience managing client escalations, delivery governance, or high‑level technical discussions.\n\nREQUIRED CERTIFICATIONS:\nRelevant certifications in cloud platforms (AWS, Azure, GCP), IT service management (ITIL), architecture (TOGAF), or related disciplines are preferred.\n$127,000 - $212,000 a year\nThe salary range listed is a reasonable estimate of the compensation range for this role based on national salary averages. The actual salary offer to the successful candidate will be based on job‑related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs.\nWhy Youll Want to Join Us\nAt Coalfire, youll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where youll work most effectively whether youre at home or an office.\nRegardless of location, youll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. Youll have opportunities to join employee resource groups, participate in in‑person and virtual events, and more. And youll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.\nAt Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact our Human Resources team at HumanResourcesMB@coalfire.com .\nPI287389959\n#J-18808-Ljbffr","datePosted":"2026-10-04T03:42:34.173Z","dateModified":"2026-10-04T03:42:34.173Z","hiringOrganization":{"@type":"Organization","name":"Koitecc Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Eastern","addressRegion":"KY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"07fbefe1f0f5d8eac0f307bc"},"url":"https://jobsearcher.com/jobs/07fbefe1f0f5d8eac0f307bc"}}