{"schemaVersion":"jobsearcher.job.v1","id":"07632e58476a0ad54c8af1e5","url":"https://jobsearcher.com/jobs/07632e58476a0ad54c8af1e5","canonicalUrl":"https://jobsearcher.com/jobs/07632e58476a0ad54c8af1e5","title":"ServiceNow Process Owner - Life Sciences/Pharmaceutical","description":"Job Title* ServiceNow Process Owner12+ months and are 100% onsiteStart date* 11-May-2026End date* 30-Apr-2027Is travel required for the position? * Yes onsite dailyProject Location* Lebanon, IndianaRelevant Experience* 7-10 yearsNumber of Positions* 1Visa - USC, GC OnlyJob Description* \" Serve as the dedicated owner for ServiceNow module design, configuration, and governance across the Automation Department.\" Architect the CMDB structure for automation systems, define CI relationship models, and establish data quality standards.\" Design and configure Incident, Problem, Knowledge, and Change Management workflows.\" Establish integration architecture between ServiceNow and DeltaV, PI Historian, Rockwell, CyberArk/AD, and reporting platforms.\" Deploy automated access request forms and role-based permission workflows.\" Build analytics dashboards, KPI tracking, and SLA compliance reporting.\" Support GMP compliance, audit readiness, and 21 CFR Part 11 requirements within the ServiceNow platform.\" Collaborate with the CSV Engineer to ensure ServiceNow configurations are validated appropriately.\" Develop and deliver user training and change management communications.\" Support CMDB Data Steward activities including CI accuracy management, discovery reconciliation, and data quality scoring.\" Provide support defining the CSV/Validation scope for the ServiceNow platform.Mandatory skills* \" Demonstrated experience as a ServiceNow Process Owner, Administrator, or Architect in a regulated (GxP/GMP) environment.\" Deep knowledge of ITIL best practices across Incident, Problem, Change, Knowledge, and CMDB modules.\" Experience designing CMDB architecture and CI relationship models for industrial/manufacturing automation systems.\" Proficiency in ServiceNow configuration, workflow design, and integration architecture.\" Experience with 21 CFR Part 11 compliance, electronic records, and audit trail requirementsDesired skills* \" Experience with automation/control systems such as DeltaV, PI Historian, Rockwell (FactoryTalk), or similar platforms.\" Experience integrating ServiceNow with CyberArk, Active Directory, or Power BI.","company":"ShiftCode Analytics","rawCompany":"shiftcode analytics","city":"Indianapolis","state":"IN","isRemote":false,"isActive":false,"createdAt":"2026-05-21T03:20:09.301Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1243.01","title":"Data Warehousing Specialists","slug":"data-warehousing-specialists"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"325412","title":"Pharmaceutical Preparation Manufacturing","slug":"pharmaceutical-preparation-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"ServiceNow Process Owner - Life Sciences/Pharmaceutical","description":"Job Title* ServiceNow Process Owner12+ months and are 100% onsiteStart date* 11-May-2026End date* 30-Apr-2027Is travel required for the position? * Yes onsite dailyProject Location* Lebanon, IndianaRelevant Experience* 7-10 yearsNumber of Positions* 1Visa - USC, GC OnlyJob Description* \" Serve as the dedicated owner for ServiceNow module design, configuration, and governance across the Automation Department.\" Architect the CMDB structure for automation systems, define CI relationship models, and establish data quality standards.\" Design and configure Incident, Problem, Knowledge, and Change Management workflows.\" Establish integration architecture between ServiceNow and DeltaV, PI Historian, Rockwell, CyberArk/AD, and reporting platforms.\" Deploy automated access request forms and role-based permission workflows.\" Build analytics dashboards, KPI tracking, and SLA compliance reporting.\" Support GMP compliance, audit readiness, and 21 CFR Part 11 requirements within the ServiceNow platform.\" Collaborate with the CSV Engineer to ensure ServiceNow configurations are validated appropriately.\" Develop and deliver user training and change management communications.\" Support CMDB Data Steward activities including CI accuracy management, discovery reconciliation, and data quality scoring.\" Provide support defining the CSV/Validation scope for the ServiceNow platform.Mandatory skills* \" Demonstrated experience as a ServiceNow Process Owner, Administrator, or Architect in a regulated (GxP/GMP) environment.\" Deep knowledge of ITIL best practices across Incident, Problem, Change, Knowledge, and CMDB modules.\" Experience designing CMDB architecture and CI relationship models for industrial/manufacturing automation systems.\" Proficiency in ServiceNow configuration, workflow design, and integration architecture.\" Experience with 21 CFR Part 11 compliance, electronic records, and audit trail requirementsDesired skills* \" Experience with automation/control systems such as DeltaV, PI Historian, Rockwell (FactoryTalk), or similar platforms.\" Experience integrating ServiceNow with CyberArk, Active Directory, or Power BI.","datePosted":"2026-05-21T03:20:09.301Z","dateModified":"2026-05-21T03:20:09.301Z","hiringOrganization":{"@type":"Organization","name":"ShiftCode Analytics","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Indianapolis","addressRegion":"IN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"07632e58476a0ad54c8af1e5"},"url":"https://jobsearcher.com/jobs/07632e58476a0ad54c8af1e5"}}