{"schemaVersion":"jobsearcher.job.v1","id":"074685a89590583c9f1ca902","url":"https://jobsearcher.com/jobs/074685a89590583c9f1ca902","canonicalUrl":"https://jobsearcher.com/jobs/074685a89590583c9f1ca902","title":"Manager, Retrieval Operations","description":"Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem – including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.\r\nWhat We're Looking For\r\nWe are seeking a hands-on, data-driven Manager to join our Vendor Retrieval Operations team. This role will manage day-to-day execution across approximately 30 vendor relationships, balancing people leadership with continuous improvement and translating volume and performance data into clear priorities for our supervisors and vendor support team. This leader will drive KPI performance, support vendor and automation initiatives, and ensure inventory stays healthy while turning operational trends into practical actions for the team. We are interested in an individual who can develop relationships with leadership across our vendor partners and serve as a trusted escalation path when needed.\r\nWhat You Will Do\r\nDay-to-Day Operations\r\nLead daily retrieval operations, ensuring teams hit quality, turnaround time, and productivity goals.\r\nMonitor queues, volumes, and workflow health, adjusting plans as conditions change.\r\nOwn execution during busy periods, escalations, and unexpected challenges to ensure continuity of operations and timely delivery.\r\nKeep inventory moving by setting clear priorities and delegating execution through the team, proactively flagging risks early before they escalate.\r\nPeople Leadership\r\nManage and support team members with a strong emphasis on coaching, vendor performance management, and career development opportunities.\r\nProvide regular feedback through one-on-ones, side-by-side coaching, and ongoing check-ins.\r\nFoster an environment where expectations are clear, support is accessible, and team members are positioned for success.\r\nPartner on hiring, onboarding, and training to build strong, engaged teams.\r\nImprovement & Execution\r\nUse performance data and team feedback to identify opportunities to improve operational effectiveness.\r\nSupport process changes, system updates, and new workflows by guiding teams through adoption.\r\nShare best practices to improve consistency and efficiency in day-to-day operations.\r\nSupport translating improvement ideas into practical, sustainable changes.\r\nCross-Functional Collaboration\r\nServe as an operational point of contact for assigned clients and internal partners.\r\nCommunicate clearly and proactively with stakeholders about performance and priorities.\r\nWork closely with cross-functional teams such as Business Intelligence, Product, and Client Success.\r\nParticipate in projects and working groups that support the advancement of retrieval operations.\r\nWhat You Need to Succeed\r\nBachelor's degree in a related field or equivalent practical experience.\r\n4+ years of related professional experience, including at least 2 years in a people leadership or supervisory role.\r\nWorking knowledge of provider record retrieval processes.\r\nExperience leading frontline, production-based operations with close involvement in daily execution.\r\nDemonstrated ability to coach, develop, and retain high-performing teams.\r\nStrong organizational, problem-solving, and decision-making skills with attention to detail.\r\nAbility to balance accountability with empathy, particularly during high-volume or high-pressure periods.\r\nCollaborative leadership style with strong interpersonal and communication skills.\r\nComfort prioritizing and adapting in a fast-paced, team-based environment.\r\nExperience using data to guide decisions, manage KPIs, and set operational priorities.\r\nProven track record driving process improvements and supporting change adoption.\r\nAbility to delegate effectively while setting clear expectations and maintaining oversight.\r\nProactive approach to identifying risks and addressing issues early.\r\nFlexibility to work outside standard hours as needed and travel up to 10%.\r\nExperience in healthcare insurance, risk adjustment, or healthcare/health IT environments preferred.\r\nWe are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.\r\nEstimated total cash compensation range: $94,000 – $110,000 USD.\r\nTo ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.\r\nDatavant is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. We do not discriminate against employees or applicants for inquiring about, discussing, or disclosing their own pay.\r\nWe provide reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request; instructions for locating it are available in our resources.\r\nFor more information about how we collect and use your data, please review our Privacy Policy.\r\nJ-18808-Ljbffr","company":"Transformcap","rawCompany":"transformcap","city":"Springfield","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-06-26T03:18:56.871Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"11-3071.04","title":"Supply Chain Managers","slug":"supply-chain-managers"}],"industries":[{"code":"561110","title":"Office Administrative Services","slug":"office-administrative-services"},{"code":"561440","title":"Collection Agencies","slug":"collection-agencies"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Manager, Retrieval Operations","description":"Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem – including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.\r\nWhat We're Looking For\r\nWe are seeking a hands-on, data-driven Manager to join our Vendor Retrieval Operations team. This role will manage day-to-day execution across approximately 30 vendor relationships, balancing people leadership with continuous improvement and translating volume and performance data into clear priorities for our supervisors and vendor support team. This leader will drive KPI performance, support vendor and automation initiatives, and ensure inventory stays healthy while turning operational trends into practical actions for the team. We are interested in an individual who can develop relationships with leadership across our vendor partners and serve as a trusted escalation path when needed.\r\nWhat You Will Do\r\nDay-to-Day Operations\r\nLead daily retrieval operations, ensuring teams hit quality, turnaround time, and productivity goals.\r\nMonitor queues, volumes, and workflow health, adjusting plans as conditions change.\r\nOwn execution during busy periods, escalations, and unexpected challenges to ensure continuity of operations and timely delivery.\r\nKeep inventory moving by setting clear priorities and delegating execution through the team, proactively flagging risks early before they escalate.\r\nPeople Leadership\r\nManage and support team members with a strong emphasis on coaching, vendor performance management, and career development opportunities.\r\nProvide regular feedback through one-on-ones, side-by-side coaching, and ongoing check-ins.\r\nFoster an environment where expectations are clear, support is accessible, and team members are positioned for success.\r\nPartner on hiring, onboarding, and training to build strong, engaged teams.\r\nImprovement & Execution\r\nUse performance data and team feedback to identify opportunities to improve operational effectiveness.\r\nSupport process changes, system updates, and new workflows by guiding teams through adoption.\r\nShare best practices to improve consistency and efficiency in day-to-day operations.\r\nSupport translating improvement ideas into practical, sustainable changes.\r\nCross-Functional Collaboration\r\nServe as an operational point of contact for assigned clients and internal partners.\r\nCommunicate clearly and proactively with stakeholders about performance and priorities.\r\nWork closely with cross-functional teams such as Business Intelligence, Product, and Client Success.\r\nParticipate in projects and working groups that support the advancement of retrieval operations.\r\nWhat You Need to Succeed\r\nBachelor's degree in a related field or equivalent practical experience.\r\n4+ years of related professional experience, including at least 2 years in a people leadership or supervisory role.\r\nWorking knowledge of provider record retrieval processes.\r\nExperience leading frontline, production-based operations with close involvement in daily execution.\r\nDemonstrated ability to coach, develop, and retain high-performing teams.\r\nStrong organizational, problem-solving, and decision-making skills with attention to detail.\r\nAbility to balance accountability with empathy, particularly during high-volume or high-pressure periods.\r\nCollaborative leadership style with strong interpersonal and communication skills.\r\nComfort prioritizing and adapting in a fast-paced, team-based environment.\r\nExperience using data to guide decisions, manage KPIs, and set operational priorities.\r\nProven track record driving process improvements and supporting change adoption.\r\nAbility to delegate effectively while setting clear expectations and maintaining oversight.\r\nProactive approach to identifying risks and addressing issues early.\r\nFlexibility to work outside standard hours as needed and travel up to 10%.\r\nExperience in healthcare insurance, risk adjustment, or healthcare/health IT environments preferred.\r\nWe are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.\r\nEstimated total cash compensation range: $94,000 – $110,000 USD.\r\nTo ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.\r\nDatavant is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. We do not discriminate against employees or applicants for inquiring about, discussing, or disclosing their own pay.\r\nWe provide reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request; instructions for locating it are available in our resources.\r\nFor more information about how we collect and use your data, please review our Privacy Policy.\r\nJ-18808-Ljbffr","datePosted":"2026-06-26T03:18:56.871Z","dateModified":"2026-06-26T03:18:56.871Z","hiringOrganization":{"@type":"Organization","name":"Transformcap","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Springfield","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"074685a89590583c9f1ca902"},"url":"https://jobsearcher.com/jobs/074685a89590583c9f1ca902"}}