{"schemaVersion":"jobsearcher.job.v1","id":"07003cc76d1e2175e14e16ec","url":"https://jobsearcher.com/jobs/07003cc76d1e2175e14e16ec","canonicalUrl":"https://jobsearcher.com/jobs/07003cc76d1e2175e14e16ec","title":"Complex Solutions Engineer - Engineering Resolution","description":"Responsibilities\n\nLead or contribute to the resolution of complex incidents that span multiple systems, teams, or technology layers.\n\nTroubleshoot issues across interconnected environments and help identify the true source of failure.\n\nUse structured problem-solving methods such as divide-and-conquer, hypothesis testing, and root cause analysis.\n\nTake end-to-end ownership of problems, partnering with specialists and stakeholders through mitigation, resolution, and follow-up.\n\nContribute to blameless postmortems and help translate lessons learned into practical improvements.\n\nImprove how the team collects data, analyzes incidents, and responds at scale by building repeatable and efficient operational workflows.\n\nIdentify opportunities to reduce manual work through scripting, automation, better tooling, and clearer operational processes.\n\nServe as a technical leader and single point of ownership for complex customer issues, coordinating specialists while maintaining clear communication throughout the lifecycle of the problem.\n\nMentor other engineers and help strengthen a solution-oriented engineering culture built on learning, collaboration, and continuous improvement.\n\nRequirements\n\nStrong technical foundation in one or more areas such as operating systems, networking, cloud, storage, virtualization, distributed systems, or software development.\n\nProven troubleshooting ability in production or customer-facing environments.\n\nSystems thinking and the ability to understand how different parts of an environment interact.\n\nAnalytical and critical thinking skills, with the ability to make progress in ambiguous situations.\n\nExperience with scripting, coding, automation, or tooling is valuable.\n\nClear communication, strong ownership, and the ability to work effectively with both technical and non-technical stakeholders.\n\nCuriosity, adaptability, and a learn-it-all mindset.\n\nBachelor’s degree in Computer Science, Systems Engineering, Information Technology, Mathematics, or a related technical field preferred.\n\nExperience working in technical support, systems engineering, reliability engineering, infrastructure, or software engineering roles.\n\nCore Competencies\nDemonstrates strong technical expertise in troubleshooting complex incidents across interconnected systems, with a focus on automation, scripting, and operational efficiency. Capable of leading teams through problem resolution while fostering a culture of continuous improvement and collaboration.\n\nHighest-signal resume keywords\n\nTroubleshooting In Production Environments\n\nScripting And Automation\n\nSystems Thinking\n\nClear Communication\n\nTechnical Leadership\n\nATS Optimization Keywords\nHard Skills\n\nOperating Systems\n\nNetworking\n\nCloud\n\nStorage\n\nVirtualization\n\nDistributed Systems\n\nSoftware Development\n\nRoot Cause Analysis\n\nProblem-Solving MethodsData Analysis\n\nSoft Skills\n\nAnalytical Thinking\n\nCritical Thinking\n\nOwnership\n\nCuriosity\n\nAdaptability\n\nCertifications & Qualifications\n\nBachelor’s Degree In Computer Science\n\nBachelor’s Degree In Systems Engineering\n\nBachelor’s Degree In Information Technology\n\nBachelor’s Degree In Mathematics\n\nIndustry Keywords\n\nTechnical Support\n\nSystems Engineering\n\nReliability Engineering\n\nInfrastructure\n\nSoftware Engineering\n\n#J-18808-Ljbffr","company":"Jobtailor","rawCompany":"jobtailor","city":"Denver","state":"CO","isRemote":false,"isActive":true,"createdAt":"2026-08-03T03:26:22.806Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Complex Solutions Engineer - Engineering Resolution","description":"Responsibilities\n\nLead or contribute to the resolution of complex incidents that span multiple systems, teams, or technology layers.\n\nTroubleshoot issues across interconnected environments and help identify the true source of failure.\n\nUse structured problem-solving methods such as divide-and-conquer, hypothesis testing, and root cause analysis.\n\nTake end-to-end ownership of problems, partnering with specialists and stakeholders through mitigation, resolution, and follow-up.\n\nContribute to blameless postmortems and help translate lessons learned into practical improvements.\n\nImprove how the team collects data, analyzes incidents, and responds at scale by building repeatable and efficient operational workflows.\n\nIdentify opportunities to reduce manual work through scripting, automation, better tooling, and clearer operational processes.\n\nServe as a technical leader and single point of ownership for complex customer issues, coordinating specialists while maintaining clear communication throughout the lifecycle of the problem.\n\nMentor other engineers and help strengthen a solution-oriented engineering culture built on learning, collaboration, and continuous improvement.\n\nRequirements\n\nStrong technical foundation in one or more areas such as operating systems, networking, cloud, storage, virtualization, distributed systems, or software development.\n\nProven troubleshooting ability in production or customer-facing environments.\n\nSystems thinking and the ability to understand how different parts of an environment interact.\n\nAnalytical and critical thinking skills, with the ability to make progress in ambiguous situations.\n\nExperience with scripting, coding, automation, or tooling is valuable.\n\nClear communication, strong ownership, and the ability to work effectively with both technical and non-technical stakeholders.\n\nCuriosity, adaptability, and a learn-it-all mindset.\n\nBachelor’s degree in Computer Science, Systems Engineering, Information Technology, Mathematics, or a related technical field preferred.\n\nExperience working in technical support, systems engineering, reliability engineering, infrastructure, or software engineering roles.\n\nCore Competencies\nDemonstrates strong technical expertise in troubleshooting complex incidents across interconnected systems, with a focus on automation, scripting, and operational efficiency. Capable of leading teams through problem resolution while fostering a culture of continuous improvement and collaboration.\n\nHighest-signal resume keywords\n\nTroubleshooting In Production Environments\n\nScripting And Automation\n\nSystems Thinking\n\nClear Communication\n\nTechnical Leadership\n\nATS Optimization Keywords\nHard Skills\n\nOperating Systems\n\nNetworking\n\nCloud\n\nStorage\n\nVirtualization\n\nDistributed Systems\n\nSoftware Development\n\nRoot Cause Analysis\n\nProblem-Solving MethodsData Analysis\n\nSoft Skills\n\nAnalytical Thinking\n\nCritical Thinking\n\nOwnership\n\nCuriosity\n\nAdaptability\n\nCertifications & Qualifications\n\nBachelor’s Degree In Computer Science\n\nBachelor’s Degree In Systems Engineering\n\nBachelor’s Degree In Information Technology\n\nBachelor’s Degree In Mathematics\n\nIndustry Keywords\n\nTechnical Support\n\nSystems Engineering\n\nReliability Engineering\n\nInfrastructure\n\nSoftware Engineering\n\n#J-18808-Ljbffr","datePosted":"2026-08-03T03:26:22.806Z","dateModified":"2026-08-03T03:26:22.806Z","hiringOrganization":{"@type":"Organization","name":"Jobtailor","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"07003cc76d1e2175e14e16ec"},"url":"https://jobsearcher.com/jobs/07003cc76d1e2175e14e16ec"}}