{"schemaVersion":"jobsearcher.job.v1","id":"06d0dfb9a4fc5ca3f00ee63d","url":"https://jobsearcher.com/jobs/06d0dfb9a4fc5ca3f00ee63d","canonicalUrl":"https://jobsearcher.com/jobs/06d0dfb9a4fc5ca3f00ee63d","title":"Technical Account Manager","description":"Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.\nXometry is seeking highly motivated Mechanical Engineers to act as customer-facing Technical Account Managers (TAMs). These TAMs will be embedded within our most strategic accounts, acting as an extension of their engineering teams. This role is a unique blend of customer engagement, technical expertise, and operational execution. TAMs will report into Operations but will work very closely with Sales to drive growth and ensure customer satisfaction.\nThis is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a highly motivated Mechanical Engineer with a passion for customer success and a desire to make a real impact this is the role for you.\nResponsibilities:\nCustomer Integration:\nBecome a trusted advisor and technical expert for assigned enterprise accounts\nWeekly onsite visits at customer and partner locations, building relationships and understanding their needs\nCollaborate closely with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry's platform\nProactively identify and address potential manufacturing challenges\nStay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities\nOrder Fulfillment and Quality:\nAs customer projects are awarded to Xometry, ensure orders are directed to the most qualified manufacturers within our network\nConduct monthly on-site audits of manufacturing partners to ensure they meet Xometry's quality standards and customer specifications\nManage projects to successful completion, overseeing production, and ensuring on-time delivery\nHandle critical communications, order changes, and escalations related to customer orders\nMonitor customer-specific dashboards to track order progress, delivery metrics, and quality performance\nSales and Account Growth:\nPartner with Enterprise Sales Executives to drive account growth and retention\nIdentify opportunities for expanding Xometry's services within existing accounts\nProvide technical expertise and support during the sales process\nGather customer insights and feedback to inform sales strategies\nQualifications:\nBachelor's degree in Mechanical Engineering or a closely related field such Aerospace Engineering, Product Design/Development, or Industrial Engineering is required\n7+ years of experience in manufacturing, product development, and project management\nExperience in the aerospace industry is highly preferred\nStrong understanding of manufacturing processes and DFM principles, particularly as they apply to CNC applications\nExperience in CNC Machining, Tube Bending, Composites, or 3D printing is preferred\nProficiency in modelling and drafting software such as Solidworks\nExcellent communication, interpersonal, and problem-solving skills\nExperience with CRM systems such as Salesforce\nProficiency in Google Suite and Microsoft Office Suite\nAbility to travel to customer and partner sites up to 50%, travel could be short notice and range from short day trips to multi-day drips\nThe estimated base salary range for new hires into this role is $117,000- $152,000 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.\n#LI-Hybrid\nXometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.\nFor US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.","company":"Xometry","rawCompany":"xometry","city":"Waltham","state":"MA","isRemote":false,"isActive":false,"createdAt":"2026-04-12T16:57:00.466Z","occupations":[{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"},{"code":"41-9031.00","title":"Sales Engineers","slug":"sales-engineers"},{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"}],"industries":[{"code":"333248","title":"All Other Industrial Machinery Manufacturing","slug":"all-other-industrial-machinery-manufacturing"},{"code":"336411","title":"Aircraft Manufacturing","slug":"aircraft-manufacturing"},{"code":"333517","title":"Machine Tool Manufacturing","slug":"machine-tool-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Account Manager","description":"Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.\nXometry is seeking highly motivated Mechanical Engineers to act as customer-facing Technical Account Managers (TAMs). These TAMs will be embedded within our most strategic accounts, acting as an extension of their engineering teams. This role is a unique blend of customer engagement, technical expertise, and operational execution. TAMs will report into Operations but will work very closely with Sales to drive growth and ensure customer satisfaction.\nThis is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a highly motivated Mechanical Engineer with a passion for customer success and a desire to make a real impact this is the role for you.\nResponsibilities:\nCustomer Integration:\nBecome a trusted advisor and technical expert for assigned enterprise accounts\nWeekly onsite visits at customer and partner locations, building relationships and understanding their needs\nCollaborate closely with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry's platform\nProactively identify and address potential manufacturing challenges\nStay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities\nOrder Fulfillment and Quality:\nAs customer projects are awarded to Xometry, ensure orders are directed to the most qualified manufacturers within our network\nConduct monthly on-site audits of manufacturing partners to ensure they meet Xometry's quality standards and customer specifications\nManage projects to successful completion, overseeing production, and ensuring on-time delivery\nHandle critical communications, order changes, and escalations related to customer orders\nMonitor customer-specific dashboards to track order progress, delivery metrics, and quality performance\nSales and Account Growth:\nPartner with Enterprise Sales Executives to drive account growth and retention\nIdentify opportunities for expanding Xometry's services within existing accounts\nProvide technical expertise and support during the sales process\nGather customer insights and feedback to inform sales strategies\nQualifications:\nBachelor's degree in Mechanical Engineering or a closely related field such Aerospace Engineering, Product Design/Development, or Industrial Engineering is required\n7+ years of experience in manufacturing, product development, and project management\nExperience in the aerospace industry is highly preferred\nStrong understanding of manufacturing processes and DFM principles, particularly as they apply to CNC applications\nExperience in CNC Machining, Tube Bending, Composites, or 3D printing is preferred\nProficiency in modelling and drafting software such as Solidworks\nExcellent communication, interpersonal, and problem-solving skills\nExperience with CRM systems such as Salesforce\nProficiency in Google Suite and Microsoft Office Suite\nAbility to travel to customer and partner sites up to 50%, travel could be short notice and range from short day trips to multi-day drips\nThe estimated base salary range for new hires into this role is $117,000- $152,000 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.\n#LI-Hybrid\nXometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.\nFor US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.","datePosted":"2026-04-12T16:57:00.466Z","dateModified":"2026-04-12T16:57:00.466Z","hiringOrganization":{"@type":"Organization","name":"Xometry","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Waltham","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"06d0dfb9a4fc5ca3f00ee63d"},"url":"https://jobsearcher.com/jobs/06d0dfb9a4fc5ca3f00ee63d"}}