{"schemaVersion":"jobsearcher.job.v1","id":"063d7681330f41fcb2da0664","url":"https://jobsearcher.com/jobs/063d7681330f41fcb2da0664","canonicalUrl":"https://jobsearcher.com/jobs/063d7681330f41fcb2da0664","title":"IT Support Technician","description":"Must reside in SF Bay area or be willing to travel to and from the office daily. Parking will be included with this position.\n\nDetails about roles and responsibilities:\n\nNeeded at minimum daily from 8-12, 20 hours a week.\n\nSan Francisco is the company's headquarters, hosting the majority of the executive leadership team, and requires executive \"white glove\" support, including assistance with the AV system for all-hands meetings.\nSan Francisco has approximately 100 employees, including the CEO, several other C-level executives, and VPs.\nThe customer emphasized the CEO's hands-on approach and need for continuous updates, even if issues are not yet resolved. White glove service specifically to this CEO was a repeating point of the conversation.\nThe customer also described the AV setup for all-hands meetings, which involves cameras, microphones, and a switcher, noting that he doesn't trust handing off its operation to non-technical staff like an office manager.\nThe customer has multiple All-Hands meetings with different divisions so this is a reoccurring need throughout the two month engagement and this person should have a background in supporting this type of tech.\nThe role will also handle distribution of new hire laptops, onsite troubleshooting, and direct executive support, which could involve granting access to Okta, Jira, Slack, and Google Workspace.\nThe customer will extend access for them to support and admin these tools for the San Fran office.\nThe customer will provide a laptop for use for the resource.\nDress policy is business casual, describing the company as a software/tech company in San Francisco that is \"pretty easygoing,\" suggesting attire like a button-up shirt or a three-quarter zip.","company":"James Services","rawCompany":"james services","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-22T15:17:12.697Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1299.00","title":"Computer Occupations, All Other","slug":"computer-occupations-all-other"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Support Technician","description":"Must reside in SF Bay area or be willing to travel to and from the office daily. Parking will be included with this position.\n\nDetails about roles and responsibilities:\n\nNeeded at minimum daily from 8-12, 20 hours a week.\n\nSan Francisco is the company's headquarters, hosting the majority of the executive leadership team, and requires executive \"white glove\" support, including assistance with the AV system for all-hands meetings.\nSan Francisco has approximately 100 employees, including the CEO, several other C-level executives, and VPs.\nThe customer emphasized the CEO's hands-on approach and need for continuous updates, even if issues are not yet resolved. White glove service specifically to this CEO was a repeating point of the conversation.\nThe customer also described the AV setup for all-hands meetings, which involves cameras, microphones, and a switcher, noting that he doesn't trust handing off its operation to non-technical staff like an office manager.\nThe customer has multiple All-Hands meetings with different divisions so this is a reoccurring need throughout the two month engagement and this person should have a background in supporting this type of tech.\nThe role will also handle distribution of new hire laptops, onsite troubleshooting, and direct executive support, which could involve granting access to Okta, Jira, Slack, and Google Workspace.\nThe customer will extend access for them to support and admin these tools for the San Fran office.\nThe customer will provide a laptop for use for the resource.\nDress policy is business casual, describing the company as a software/tech company in San Francisco that is \"pretty easygoing,\" suggesting attire like a button-up shirt or a three-quarter zip.","datePosted":"2026-08-22T15:17:12.697Z","dateModified":"2026-08-22T15:17:12.697Z","hiringOrganization":{"@type":"Organization","name":"James Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"063d7681330f41fcb2da0664"},"url":"https://jobsearcher.com/jobs/063d7681330f41fcb2da0664"}}