{"schemaVersion":"jobsearcher.job.v1","id":"05fa5fa235e8cc237befde60","url":"https://jobsearcher.com/jobs/05fa5fa235e8cc237befde60","canonicalUrl":"https://jobsearcher.com/jobs/05fa5fa235e8cc237befde60","title":"Work Order Specialist","description":"Want a rewarding job that offers the pay and benefits you deserve? Join us at Easy Ice! We're a growing company that provides an all-inclusive commercial ice machine subscription to business owners nationwide. We've been changing our industry for the better since we started in 2009, and we're not slowing down anytime soon. As a member of our team, you'll be helping restaurants, bars, hospitals, hotels, and other businesses get the ice they need without spending a fortune or stressing out. We'll invest in your professional development and overall quality of life because we know employee satisfaction is key to our success. Easy Ice doesn't just want to be the #1 commercial ice machine solution in America—we also want to be one of the best places to work.\r\nEasy Ice continues to grow and seeks a bright, highly motivated Work Order Specialist to join their team in the BBB market. In this role, the Work Order Specialist is responsible for providing timely and accurate review and documentation of work orders received from our service providers. Ongoing technical training will be delivered by the Technical Services Board to ensure work order review captures any work orders not in compliance with Easy Ice SOP expectations.\r\nResponsibilities\r\nAssist with customer requests\r\nReview and processing of work orders, in compliance with Easy Ice technical SOP, based on tech notes and pictures\r\nCreate and distribute Preventive Maintenance work orders to service partners\r\nReview Preventive Maintenance invoices\r\nReschedule Preventive Maintenance work orders, as needed\r\nMonitor adherence to Maintenance Plan schedule\r\nResponsible to consistently increase technical knowledge\r\nMaintain customer and service provider contact lists\r\nEscalate any work orders needing additional attention or service needs\r\nUpdate and clean up customer information within Salesforce\r\nBack-office administration and paperwork\r\nOther duties and responsibilities as required\r\nQualifications\r\nHigh School Degree or Equivalent\r\n5 years Customer Service or equivalent experience preferred\r\nIntermediate level of technical aptitude\r\nTeam oriented\r\nDetailed oriented and high level of accuracy delivered\r\nAbility to multitask effectively\r\nProficient in Microsoft Office Suite\r\nAbility to perform effectively in a fast-paced environment\r\nWork primarily in a climate-controlled environment with minimal safety/health hazard potential\r\nSedentary, sitting, walking, occasional lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use\r\nProlonged periods of time sitting\r\n401k Company Match\r\nPTO and Holiday Pay\r\nFitness Membership Reimbursement\r\nProvide all Tools needed to complete the job\r\nThe above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.\r\nEasy Ice is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.\r\nJ-18808-Ljbffr","company":"Easy Ice","rawCompany":"easy ice","city":"Paramount","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-02T01:31:59.564Z","occupations":[{"code":"43-4151.00","title":"Order Clerks","slug":"order-clerks"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"}],"industries":[{"code":"722515","title":"Snack and Nonalcoholic Beverage Bars","slug":"snack-and-nonalcoholic-beverage-bars"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"312113","title":"Ice Manufacturing","slug":"ice-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Work Order Specialist","description":"Want a rewarding job that offers the pay and benefits you deserve? Join us at Easy Ice! We're a growing company that provides an all-inclusive commercial ice machine subscription to business owners nationwide. We've been changing our industry for the better since we started in 2009, and we're not slowing down anytime soon. As a member of our team, you'll be helping restaurants, bars, hospitals, hotels, and other businesses get the ice they need without spending a fortune or stressing out. We'll invest in your professional development and overall quality of life because we know employee satisfaction is key to our success. Easy Ice doesn't just want to be the #1 commercial ice machine solution in America—we also want to be one of the best places to work.\r\nEasy Ice continues to grow and seeks a bright, highly motivated Work Order Specialist to join their team in the BBB market. In this role, the Work Order Specialist is responsible for providing timely and accurate review and documentation of work orders received from our service providers. Ongoing technical training will be delivered by the Technical Services Board to ensure work order review captures any work orders not in compliance with Easy Ice SOP expectations.\r\nResponsibilities\r\nAssist with customer requests\r\nReview and processing of work orders, in compliance with Easy Ice technical SOP, based on tech notes and pictures\r\nCreate and distribute Preventive Maintenance work orders to service partners\r\nReview Preventive Maintenance invoices\r\nReschedule Preventive Maintenance work orders, as needed\r\nMonitor adherence to Maintenance Plan schedule\r\nResponsible to consistently increase technical knowledge\r\nMaintain customer and service provider contact lists\r\nEscalate any work orders needing additional attention or service needs\r\nUpdate and clean up customer information within Salesforce\r\nBack-office administration and paperwork\r\nOther duties and responsibilities as required\r\nQualifications\r\nHigh School Degree or Equivalent\r\n5 years Customer Service or equivalent experience preferred\r\nIntermediate level of technical aptitude\r\nTeam oriented\r\nDetailed oriented and high level of accuracy delivered\r\nAbility to multitask effectively\r\nProficient in Microsoft Office Suite\r\nAbility to perform effectively in a fast-paced environment\r\nWork primarily in a climate-controlled environment with minimal safety/health hazard potential\r\nSedentary, sitting, walking, occasional lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use\r\nProlonged periods of time sitting\r\n401k Company Match\r\nPTO and Holiday Pay\r\nFitness Membership Reimbursement\r\nProvide all Tools needed to complete the job\r\nThe above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.\r\nEasy Ice is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.\r\nJ-18808-Ljbffr","datePosted":"2026-08-02T01:31:59.564Z","dateModified":"2026-08-02T01:31:59.564Z","hiringOrganization":{"@type":"Organization","name":"Easy Ice","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Paramount","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"05fa5fa235e8cc237befde60"},"url":"https://jobsearcher.com/jobs/05fa5fa235e8cc237befde60"}}