{"schemaVersion":"jobsearcher.job.v1","id":"05b4bb86ff17d8a003089e2d","url":"https://jobsearcher.com/jobs/05b4bb86ff17d8a003089e2d","canonicalUrl":"https://jobsearcher.com/jobs/05b4bb86ff17d8a003089e2d","title":"Partner, Programs and Operations Analyst","description":"Partner, Programs and Operations Analyst\r\nLocation: Remote – U.S.\r\nWhat You'll Do\r\nSprinklr's Alliances organization is growing rapidly, and strong operational execution is essential to scaling our global partner ecosystem. As a Sales Operations Analyst – Partner Operations / Program Management, you will serve as the operational, program, and project management backbone for the partner business. You will lead cross-functional initiatives, improve processes, build reporting capabilities, and deliver programs that enhance partner performance, alignment, and visibility.\r\nIn this role, you will manage complex projects and programs end-to-end, ensuring requirements are defined clearly, timelines are tracked, stakeholders are aligned, and outcomes are delivered with quality.\r\nProject & Program Management\r\nLead and manage cross-functional projects across the partner lifecycle (e.g., partner programs, reporting automation).\r\nDefine scopes, requirements, timelines, success metrics, and stakeholder alignment plans.\r\nMaintain operational cadence across programs, including governance meetings, reviews, prioritization discussions, and workstream check-ins.\r\nEnsure timely delivery of reporting, dashboards, documentation, and partner-facing materials.\r\nTrack project risks, dependencies, and blockers, escalating where needed.\r\nOperational Management & Process Improvement\r\nIdentify inefficiencies and recommend process improvements that strengthen accuracy, scalability, and cross-functional alignment.\r\nDevelop and maintain operating rhythms for partner processes, ensuring predictable, consistent execution across teams.\r\nSupport operational rollout of Partner Program components (tiering, certifications, boot camps, account planning frameworks).\r\nMaintain and improve the Partner Portal experience.\r\nReporting, Analytics & Dashboarding\r\nWork with Business Intelligence team to automate data flows and replace manual reporting processes with scalable solutions.\r\nDevelop scoping documents and requirements for new data or reporting needs; ensure alignment with technical teams.\r\nProvide analysis and insights that inform strategy, prioritization, and resource allocation.\r\nCross Functional Partnership\r\nPartner with the owners of Sprinklr's internal systems (Sales Ops, BI, IT) to ensure requirements are defined clearly and delivered accurately.\r\nServe as the operational liaison for Alliances, translating business needs into structured asks for technical teams.\r\nEnsure data quality, process consistency, and visibility across stakeholder groups.\r\nBuild trusted relationships with Sales, Services, Finance, IT, and leadership teams.\r\nWhat We're Looking For\r\n5–7 years of experience in operations, program/project management, or sales/partner operations, ideally in SaaS or channel-focused environments.\r\nBachelor's degree in business, Operations Management, Finance, or a related field – or equivalent years of experience.\r\nProven ability to lead cross-functional projects end-to-end, from planning through execution.\r\nStrong organizational skills, attention to detail, and ability to manage multiple workstreams in a fast-paced environment.\r\nA proactive, solutions-oriented approach with a passion for operational excellence.\r\nExperience creating documentation (process maps, requirements, SOPs) and managing operational workflows.\r\nExcellent communication skills with the ability to drive alignment and convey complex information across diverse audiences.\r\nProven strategic thinking, ability to develop actionable plans, and execution skills that achieve organizational goals.\r\nStrong focus on operational efficiency, process optimization, and continuous improvement methodologies.\r\nJob Req Compensation Range\r\n$100,000 – $166,000\r\nEEO Statement\r\nSprinklr is a proud equal-opportunity employer that complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. Reasonable accommodations are available upon request during the interview process.\r\nRecruiting Scam Warning\r\nSprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Please review the Federal Trade Commission's advice to avoid these types of scams (https://consumer.ftc.gov/consumer-alerts/2023/08/scammers-impersonate-well-known-companies-recruit-fake-jobs-linkedin-other-job-platforms).\r\nJ-18808-Ljbffr","company":"Sprinklr","rawCompany":"sprinklr","city":"Phoenix","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-04-09T09:02:05.952Z","occupations":[{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Partner, Programs and Operations Analyst","description":"Partner, Programs and Operations Analyst\r\nLocation: Remote – U.S.\r\nWhat You'll Do\r\nSprinklr's Alliances organization is growing rapidly, and strong operational execution is essential to scaling our global partner ecosystem. As a Sales Operations Analyst – Partner Operations / Program Management, you will serve as the operational, program, and project management backbone for the partner business. You will lead cross-functional initiatives, improve processes, build reporting capabilities, and deliver programs that enhance partner performance, alignment, and visibility.\r\nIn this role, you will manage complex projects and programs end-to-end, ensuring requirements are defined clearly, timelines are tracked, stakeholders are aligned, and outcomes are delivered with quality.\r\nProject & Program Management\r\nLead and manage cross-functional projects across the partner lifecycle (e.g., partner programs, reporting automation).\r\nDefine scopes, requirements, timelines, success metrics, and stakeholder alignment plans.\r\nMaintain operational cadence across programs, including governance meetings, reviews, prioritization discussions, and workstream check-ins.\r\nEnsure timely delivery of reporting, dashboards, documentation, and partner-facing materials.\r\nTrack project risks, dependencies, and blockers, escalating where needed.\r\nOperational Management & Process Improvement\r\nIdentify inefficiencies and recommend process improvements that strengthen accuracy, scalability, and cross-functional alignment.\r\nDevelop and maintain operating rhythms for partner processes, ensuring predictable, consistent execution across teams.\r\nSupport operational rollout of Partner Program components (tiering, certifications, boot camps, account planning frameworks).\r\nMaintain and improve the Partner Portal experience.\r\nReporting, Analytics & Dashboarding\r\nWork with Business Intelligence team to automate data flows and replace manual reporting processes with scalable solutions.\r\nDevelop scoping documents and requirements for new data or reporting needs; ensure alignment with technical teams.\r\nProvide analysis and insights that inform strategy, prioritization, and resource allocation.\r\nCross Functional Partnership\r\nPartner with the owners of Sprinklr's internal systems (Sales Ops, BI, IT) to ensure requirements are defined clearly and delivered accurately.\r\nServe as the operational liaison for Alliances, translating business needs into structured asks for technical teams.\r\nEnsure data quality, process consistency, and visibility across stakeholder groups.\r\nBuild trusted relationships with Sales, Services, Finance, IT, and leadership teams.\r\nWhat We're Looking For\r\n5–7 years of experience in operations, program/project management, or sales/partner operations, ideally in SaaS or channel-focused environments.\r\nBachelor's degree in business, Operations Management, Finance, or a related field – or equivalent years of experience.\r\nProven ability to lead cross-functional projects end-to-end, from planning through execution.\r\nStrong organizational skills, attention to detail, and ability to manage multiple workstreams in a fast-paced environment.\r\nA proactive, solutions-oriented approach with a passion for operational excellence.\r\nExperience creating documentation (process maps, requirements, SOPs) and managing operational workflows.\r\nExcellent communication skills with the ability to drive alignment and convey complex information across diverse audiences.\r\nProven strategic thinking, ability to develop actionable plans, and execution skills that achieve organizational goals.\r\nStrong focus on operational efficiency, process optimization, and continuous improvement methodologies.\r\nJob Req Compensation Range\r\n$100,000 – $166,000\r\nEEO Statement\r\nSprinklr is a proud equal-opportunity employer that complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. Reasonable accommodations are available upon request during the interview process.\r\nRecruiting Scam Warning\r\nSprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Please review the Federal Trade Commission's advice to avoid these types of scams (https://consumer.ftc.gov/consumer-alerts/2023/08/scammers-impersonate-well-known-companies-recruit-fake-jobs-linkedin-other-job-platforms).\r\nJ-18808-Ljbffr","datePosted":"2026-04-09T09:02:05.952Z","dateModified":"2026-04-09T09:02:05.952Z","hiringOrganization":{"@type":"Organization","name":"Sprinklr","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"05b4bb86ff17d8a003089e2d"},"url":"https://jobsearcher.com/jobs/05b4bb86ff17d8a003089e2d"}}