{"schemaVersion":"jobsearcher.job.v1","id":"04c4438fe2eb34bfcccd7814","url":"https://jobsearcher.com/jobs/04c4438fe2eb34bfcccd7814","canonicalUrl":"https://jobsearcher.com/jobs/04c4438fe2eb34bfcccd7814","title":"MIT System Engineer","description":"Department: Managed Services - Managed IT\nReports To: MIT Service Delivery Manager\nFLSA Status: Full Time / Exempt\n\nUBEO Business Services, the premier provider of business technology products and services, is seeking to hire a MIT System Engineer to join our team in Chico, CA.\n\nUBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.\n\nResponsibilities\n\nThis position provides remote and onsite escalation technical support for Managed IT clients.\nRespond to support requests escalated by the Service Desk Engineers\nTroubleshoot according to best practices and standard operating procedures\nEscalate to and/or collaborate with Senior Systems Engineers when necessary\nAdhere to communication standards and enter detailed notes on all support tickets\nContribute to division initiatives, best practices, and process improvement\nDaily consistent and accurate utilization reporting and ConnectWise Manage calendar usage\nDemonstrate core values on a daily basis including:\nExcellent professionalism and a positive attitude\nConsistent usage of standard operating procedures and tools\nEngaging in mentoring process\n\nJob Related Dimensions\n\nStrong knowledge in the following areas:\n\nActive Directory and Windows Server administration\nAzure infrastructure design and administration\nNetwork design, implementation, and troubleshooting\nStandard software suites (Microsoft 365, Adobe, ect)\nPreferred experience working with the following systems (or similar systems):\n\nConnectWise Manage\nITGlue\nMicrosoft Teams\nFlexibility in travel requirements within assigned client regions\nWillingness to mentor and develop other support team members.\nWillingness to continue building knowledge through training and certifications.\nTrack record of integrity and trustworthiness with confidential/sensitive information.\nAbility to plan, organize, and multi-task in a fast-paced environment.\nDemonstrate confidence with a high degree of professionalism.\nVery strong attention to detail and problem-solving skills are essential.\nTakes ownership of job responsibilities with personal pride and accountability.\nVery prompt, hardworking, and loves what they do.\nAbility to work independently with little supervision required.\nAbility to remain calm while working under pressure in a busy environment.\nAbility to work within the timeframe of standard policies and procedures and not miss deadlines/due dates.\nAbility to maintain confidentiality related to sensitive company and employee information.\nProficiency in MS Word, Excel, and Outlook is essential.\nExcellent time management and leadership skills.\nExcellent written and verbal communication skills.\nStrong professionalism and organizational and planning skills.\nRegular and reliable attendance.\nKey Measures:\n\nDaily use of ticketing system (ConnectWise Manage), accurate utilization reporting, and calendar usage\nAdherence to ITIL and ITSM standards set by the organization\nMinimum billing utilization of 75%\n\nQualifications\n\nExperience:\nBachelors/associate degree in computer information systems.\n4+ years related remote and/or field work experience.\nAdditional experience can be substituted for education.\nDesired certifications:\nAzure Administrator (AZ-104)\nCCNA (or SonicWall equivalent)\nMicrosoft Identity and Access Administrator (SC-300)\nVMware VCTA or Hyper-V specialization\n\nPhysical Demands & Work Environment\n\nAbility to sit at a desk for prolonged periods of time\nAbility to talk on the phone and work with various computer tools and applications\nAbility to type and compose written communication in various forms\nAbility to travel to customer locations on a regular basis\nAbility to work on your feet for long periods of time on a regular basis\nAbility to lift 50+lbs on occasion\n\nUBEO offers a competitive compensation package. UBEO also offers excellent benefits that include medical, dental, vision, life, flexible spending account options as well as other supplemental benefits. UBEO also offers a 401k Retirement Plan with company match upon eligibility. Submit your resume to Human Resources today!\n\nUBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.\n\nRemuneration for this role: $85,000 - $100,000. Individual compensation packages are competitive and commensurate based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.","company":"Ubeo","rawCompany":"ubeo","city":"Chico","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:34:03.997Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"MIT System Engineer","description":"Department: Managed Services - Managed IT\nReports To: MIT Service Delivery Manager\nFLSA Status: Full Time / Exempt\n\nUBEO Business Services, the premier provider of business technology products and services, is seeking to hire a MIT System Engineer to join our team in Chico, CA.\n\nUBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.\n\nResponsibilities\n\nThis position provides remote and onsite escalation technical support for Managed IT clients.\nRespond to support requests escalated by the Service Desk Engineers\nTroubleshoot according to best practices and standard operating procedures\nEscalate to and/or collaborate with Senior Systems Engineers when necessary\nAdhere to communication standards and enter detailed notes on all support tickets\nContribute to division initiatives, best practices, and process improvement\nDaily consistent and accurate utilization reporting and ConnectWise Manage calendar usage\nDemonstrate core values on a daily basis including:\nExcellent professionalism and a positive attitude\nConsistent usage of standard operating procedures and tools\nEngaging in mentoring process\n\nJob Related Dimensions\n\nStrong knowledge in the following areas:\n\nActive Directory and Windows Server administration\nAzure infrastructure design and administration\nNetwork design, implementation, and troubleshooting\nStandard software suites (Microsoft 365, Adobe, ect)\nPreferred experience working with the following systems (or similar systems):\n\nConnectWise Manage\nITGlue\nMicrosoft Teams\nFlexibility in travel requirements within assigned client regions\nWillingness to mentor and develop other support team members.\nWillingness to continue building knowledge through training and certifications.\nTrack record of integrity and trustworthiness with confidential/sensitive information.\nAbility to plan, organize, and multi-task in a fast-paced environment.\nDemonstrate confidence with a high degree of professionalism.\nVery strong attention to detail and problem-solving skills are essential.\nTakes ownership of job responsibilities with personal pride and accountability.\nVery prompt, hardworking, and loves what they do.\nAbility to work independently with little supervision required.\nAbility to remain calm while working under pressure in a busy environment.\nAbility to work within the timeframe of standard policies and procedures and not miss deadlines/due dates.\nAbility to maintain confidentiality related to sensitive company and employee information.\nProficiency in MS Word, Excel, and Outlook is essential.\nExcellent time management and leadership skills.\nExcellent written and verbal communication skills.\nStrong professionalism and organizational and planning skills.\nRegular and reliable attendance.\nKey Measures:\n\nDaily use of ticketing system (ConnectWise Manage), accurate utilization reporting, and calendar usage\nAdherence to ITIL and ITSM standards set by the organization\nMinimum billing utilization of 75%\n\nQualifications\n\nExperience:\nBachelors/associate degree in computer information systems.\n4+ years related remote and/or field work experience.\nAdditional experience can be substituted for education.\nDesired certifications:\nAzure Administrator (AZ-104)\nCCNA (or SonicWall equivalent)\nMicrosoft Identity and Access Administrator (SC-300)\nVMware VCTA or Hyper-V specialization\n\nPhysical Demands & Work Environment\n\nAbility to sit at a desk for prolonged periods of time\nAbility to talk on the phone and work with various computer tools and applications\nAbility to type and compose written communication in various forms\nAbility to travel to customer locations on a regular basis\nAbility to work on your feet for long periods of time on a regular basis\nAbility to lift 50+lbs on occasion\n\nUBEO offers a competitive compensation package. UBEO also offers excellent benefits that include medical, dental, vision, life, flexible spending account options as well as other supplemental benefits. UBEO also offers a 401k Retirement Plan with company match upon eligibility. Submit your resume to Human Resources today!\n\nUBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.\n\nRemuneration for this role: $85,000 - $100,000. Individual compensation packages are competitive and commensurate based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.","datePosted":"2026-04-14T10:34:03.997Z","dateModified":"2026-04-14T10:34:03.997Z","hiringOrganization":{"@type":"Organization","name":"Ubeo","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chico","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"04c4438fe2eb34bfcccd7814"},"url":"https://jobsearcher.com/jobs/04c4438fe2eb34bfcccd7814"}}