{"schemaVersion":"jobsearcher.job.v1","id":"04671ddf3e2aacabc3958e6f","url":"https://jobsearcher.com/jobs/04671ddf3e2aacabc3958e6f","canonicalUrl":"https://jobsearcher.com/jobs/04671ddf3e2aacabc3958e6f","title":"Solutions Architect, AppleCare Technologies","description":"Thinking differently is not just a slogan; it's what allows Apple to continually provide our customers with the best products and support services. As a Solutions Architect, you'll serve as a strategic advisor and liaison between our business and Information Systems and Technology (IS&T) partners. You'll provide guidance and advice to AppleCare leadership on today's problems and also suggest solutions and strategies to position AppleCare to meet the demands of tomorrow's challenges.\r\nDESCRIPTION In this role, you will be part of a global team, evaluate business needs and perform detailed systems impact analysis to deliver end-to-end solutions. You will partner with cross-functional teams to create system roadmaps that drive efficiency and improve the agility of AppleCare.\r\nMINIMUM QUALIFICATIONS Bachelor's degree or equivalent work experience. 7+ years of related experience architecting and deploying solutions in machine learning enterprise systems, graphical databases, and/or shared services systems.\r\nExperience architecting and deploying business solutions for high-visibility global projects.\r\nProficiency in quickly distilling and identifying business problems and presenting clear, actionable solution options to senior leadership.\r\nExcellent leadership and influencing skills, including leadership of cross-functional projects and influencing stakeholder decisions.\r\nProject management background requiring critical thinking to resolve complex system challenges.\r\nDeep knowledge of systems and business processes.\r\nProficient/competent in business process flow diagramming.\r\nFamiliarity working across both Information Technology (IT) and Business operations.\r\nSelf-motivated and pro-active with proven creative and critical thinking capabilities Innovative, creative problem solving Ability to travel up to approximately 10% of the time (mainly US but may include international travel).\r\nEnjoys working with people SAP S/4HANA environment knowledge Experience with AI tools\r\nPREFERRED QUALIFICATIONS Master's degree or equivalent/relevant work experience.\r\n10+ years of related experience architecting and deploying solutions in consumer sales.\r\nKnowledge of service, support, and warranty operations and systems processes.\r\nAbility to navigate ambiguity and bring consensus toward actionable solutions.\r\nResearching and evaluating new technology solutions to improve upon legacy systems.\r\nPartnering with IS&T teams to create system roadmaps.\r\nJ-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:38:14.230Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Solutions Architect, AppleCare Technologies","description":"Thinking differently is not just a slogan; it's what allows Apple to continually provide our customers with the best products and support services. As a Solutions Architect, you'll serve as a strategic advisor and liaison between our business and Information Systems and Technology (IS&T) partners. You'll provide guidance and advice to AppleCare leadership on today's problems and also suggest solutions and strategies to position AppleCare to meet the demands of tomorrow's challenges.\r\nDESCRIPTION In this role, you will be part of a global team, evaluate business needs and perform detailed systems impact analysis to deliver end-to-end solutions. You will partner with cross-functional teams to create system roadmaps that drive efficiency and improve the agility of AppleCare.\r\nMINIMUM QUALIFICATIONS Bachelor's degree or equivalent work experience. 7+ years of related experience architecting and deploying solutions in machine learning enterprise systems, graphical databases, and/or shared services systems.\r\nExperience architecting and deploying business solutions for high-visibility global projects.\r\nProficiency in quickly distilling and identifying business problems and presenting clear, actionable solution options to senior leadership.\r\nExcellent leadership and influencing skills, including leadership of cross-functional projects and influencing stakeholder decisions.\r\nProject management background requiring critical thinking to resolve complex system challenges.\r\nDeep knowledge of systems and business processes.\r\nProficient/competent in business process flow diagramming.\r\nFamiliarity working across both Information Technology (IT) and Business operations.\r\nSelf-motivated and pro-active with proven creative and critical thinking capabilities Innovative, creative problem solving Ability to travel up to approximately 10% of the time (mainly US but may include international travel).\r\nEnjoys working with people SAP S/4HANA environment knowledge Experience with AI tools\r\nPREFERRED QUALIFICATIONS Master's degree or equivalent/relevant work experience.\r\n10+ years of related experience architecting and deploying solutions in consumer sales.\r\nKnowledge of service, support, and warranty operations and systems processes.\r\nAbility to navigate ambiguity and bring consensus toward actionable solutions.\r\nResearching and evaluating new technology solutions to improve upon legacy systems.\r\nPartnering with IS&T teams to create system roadmaps.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:38:14.230Z","dateModified":"2026-08-08T01:38:14.230Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"04671ddf3e2aacabc3958e6f"},"url":"https://jobsearcher.com/jobs/04671ddf3e2aacabc3958e6f"}}