General Manager

Salary range: $65,000 - $75,000 + bonusTWO MEN AND TRUCK® Springfield is seeking a General Manager who is ready to take ownership of a fast-paced moving and logistics operation. This long-standing location has proudly served the area for over 30 years, building a strong reputation for excellence, customer service, and operational consistency. The General Manager role is responsible for driving revenue, profitability, long-term business growth, and team performance while delivering an exceptional customer experience.This is a rare opportunity to step into a market-leading franchise recognized across the system for its performance, including achievements such as national safety awards, top-tier revenue production, and system-wide accolades like the AIE Award. In this hands-on leadership role, you will be expected to understand every part of the operation before leading it at a high level.What We OfferCompetitive salary + performance-based bonuses tied to business resultsOpportunity to lead a multi-million-dollar operationClear path to senior leadership + potential ownership opportunitiesOngoing training and developmentA dynamic, team-oriented cultureWhat You’ll DoAs General Manager, you will lead all aspects of the franchise, including operations, sales, and team development:Take full ownership of P&L performance, including budgeting, forecasting, and profitabilityLead, coach, and develop a team across operations, sales, and customer serviceBuild and maintain a high-performing culture focused on accountability and resultsOversee hiring, onboarding, training, and retention strategiesEnsure consistent execution of TWO MEN AND A TRUCK® brand standards and customer experienceManage a multi-million-dollar operation ($3M+ revenue)Drive sales performance and local marketing initiativesMaintain and improve a strong safety-first cultureOversee fleet operations, inventory programs, equipment, maintenance, and asset managementMonitor KPIs and operational metrics to ensure performance goals are metHandle escalated customer concerns with professionalism and urgencyEnsure compliance with DOT, FMCSA, and all regulatory requirementsServe as the leader and face of the business in the communityWho We’re Looking For5+ years of leadership experience in operations, logistics, retail, or service-based managementStrong business acumen, including budgeting, financial management, and decision-makingExperience managing and optimizing inventory, equipment, assets, or fleet operationsProven ability to hire, develop, motivate, and retain high-performing teamsDemonstrated leadership with a focus on accountability, performance, and resultsExcellent problem-solving and decision-making skillsStrong communication, organization, and time management abilitiesHigh level of ownership, attention to detail, and accountabilityAbility to adapt quickly and perform in a fast-paced, performance-driven environmentCustomer-first mindset aligned with company core valuesWhat Makes This Role DifferentYou will learn the business from the ground up before leading itYou will grow from operator to business leaderOpportunity to build something and see the results of your leadership every day!Apply today if you’re ready to lead, grow, and run a business.This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Springfield, Missouri. The employer at this location is TLH Industries.