{"schemaVersion":"jobsearcher.job.v1","id":"03998fafd9394a055824ac02","url":"https://jobsearcher.com/jobs/03998fafd9394a055824ac02","canonicalUrl":"https://jobsearcher.com/jobs/03998fafd9394a055824ac02","title":"IT & Systems Engineer","description":"Wizard is the AI-native platform for creative work, starting with professional video: a native C++ editor and headless media runtime that humans, agents, and developers all operate.\n\nBuild the systems that help a growing team get productive and keep moving.\n\nWhy this role matters\n\nWizard builds professional creative software with a team working across native applications, AI, media, and production technology. As we grow, every new colleague needs dependable equipment, the right access, and a straightforward way to get help. We also share an office with Story, our sister production company, and its network, Wi-Fi, and media storage carry real client work for both teams.\n\nWe're hiring our first IT & Systems Engineer to build that capability. You'll own employee IT and improve the systems behind it, making onboarding faster, reducing recurring problems, and helping the team work effectively.\n\nAbout the role\n\nYou'll join our Pipeline team, which builds and improves the systems that let Wizard develop, test, ship, and scale. You'll work with Charles Harris III and our operations and engineering colleagues to establish dependable device management, account administration, support, and the office infrastructure Wizard and Story share.\n\nThis role combines hands-on support with systems engineering. You'll resolve immediate problems, recognize patterns, and turn repeated tasks into reliable processes and automation. Practical experimentation with agents and new tools is part of that work.\n\nWhat you'll do\n\nOwn technical onboarding and offboarding: equipment, accounts, approved access, setup, and access removal.\n\nProvision and manage devices for a Mac-first team, including updates, endpoint protection, troubleshooting, and recovery.\n\nAdminister identity and business applications, including SSO, MFA, groups, and routine access requests.\n\nMaintain an accurate inventory of equipment, software licenses, and assigned access.\n\nKeep device, access, and offboarding records ready for customer security reviews and audits such as SOC 2.\n\nOwn the office infrastructure Wizard and Story share: network switches, Wi-Fi, NAS and shared media storage, backups, and meeting-room technology, including coordination with vendors.\n\nGive employees a clear way to request help, communicate progress, and resolve recurring support problems.\n\nCoordinate equipment purchasing within an agreed budget, repairs, warranties, spares, and retirement.\n\nPartner with DevOps on engineering workstations. You own device readiness and employee access; DevOps owns the development toolchain and build environment.\n\nImprove provisioning, support, and administration through scripts, automation, and agent-assisted workflows. Verify the results and document how others can operate what you build.\n\nWhat you bring\n\nExperience owning employee IT and support in a growing organization.\n\nStrong macOS administration and troubleshooting skills.\n\nExperience with device management, identity systems, and application provisioning.\n\nHands-on experience running office networks (switches, Wi-Fi) and shared storage such as a NAS, including backup and recovery.\n\nWorking knowledge of endpoint security.\n\nScripting ability and examples of automating repetitive administrative work.\n\nSound judgment with access, credentials, and company information.\n\nClear communication and the ability to prioritize individual support needs alongside improvements that help the whole team.\n\nExperience supporting Windows, engineering workstations, creative applications, high-throughput media storage, or post-production environments would be useful.\n\nShow us what you've built\n\nTell us about an onboarding process, device deployment, access-management system, or automation you introduced. What problem did it solve? How did you know it worked? What became easier for the people using it?\n\nWe welcome different backgrounds. We care about your ability to solve problems, build dependable systems, and help colleagues get their work done.\n\nAbout Wizard\n\nEvery so often, a new technology redefines how stories get told: the printing press, the telephone, radio, the film camera, the cutting room, television, the digital camera, non-linear editing. We think we're at the start of the next one, and we intend to build the company that defines it.\n\nWizard is the AI-native platform for creative work, starting with the hardest creative workflow: professional video. In roughly six months, our team built a native C++ editor and a headless media runtime that humans, agents, and developers all operate. Oz, our agent, ingests footage at roughly 300× real time and edits at 30–60× real time, and every change it makes stays inspectable, editable, and reversible.\n\nOur philosophy is creative as code: every decision editable, controllable, composable, never generative slop you regenerate and hope for the best. Controllability over convenience. Artist integrity over automation. Taste over throughput.\n\nOur sister company is Story, a production company making video for frontier AI labs and deep-tech companies. We work closely with them: Story is our first customer and in-house design partner, and its editors cut real client work on Wizard every day.\n\nOur team comes from Industrial Light & Magic, Netflix, Apple, Epic Games, Lucasfilm, Blizzard, and 2K. We work in person in San Francisco.","company":"Wizard Studios","rawCompany":"wizard studios","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-11-05T09:41:06.487Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT & Systems Engineer","description":"Wizard is the AI-native platform for creative work, starting with professional video: a native C++ editor and headless media runtime that humans, agents, and developers all operate.\n\nBuild the systems that help a growing team get productive and keep moving.\n\nWhy this role matters\n\nWizard builds professional creative software with a team working across native applications, AI, media, and production technology. As we grow, every new colleague needs dependable equipment, the right access, and a straightforward way to get help. We also share an office with Story, our sister production company, and its network, Wi-Fi, and media storage carry real client work for both teams.\n\nWe're hiring our first IT & Systems Engineer to build that capability. You'll own employee IT and improve the systems behind it, making onboarding faster, reducing recurring problems, and helping the team work effectively.\n\nAbout the role\n\nYou'll join our Pipeline team, which builds and improves the systems that let Wizard develop, test, ship, and scale. You'll work with Charles Harris III and our operations and engineering colleagues to establish dependable device management, account administration, support, and the office infrastructure Wizard and Story share.\n\nThis role combines hands-on support with systems engineering. You'll resolve immediate problems, recognize patterns, and turn repeated tasks into reliable processes and automation. Practical experimentation with agents and new tools is part of that work.\n\nWhat you'll do\n\nOwn technical onboarding and offboarding: equipment, accounts, approved access, setup, and access removal.\n\nProvision and manage devices for a Mac-first team, including updates, endpoint protection, troubleshooting, and recovery.\n\nAdminister identity and business applications, including SSO, MFA, groups, and routine access requests.\n\nMaintain an accurate inventory of equipment, software licenses, and assigned access.\n\nKeep device, access, and offboarding records ready for customer security reviews and audits such as SOC 2.\n\nOwn the office infrastructure Wizard and Story share: network switches, Wi-Fi, NAS and shared media storage, backups, and meeting-room technology, including coordination with vendors.\n\nGive employees a clear way to request help, communicate progress, and resolve recurring support problems.\n\nCoordinate equipment purchasing within an agreed budget, repairs, warranties, spares, and retirement.\n\nPartner with DevOps on engineering workstations. You own device readiness and employee access; DevOps owns the development toolchain and build environment.\n\nImprove provisioning, support, and administration through scripts, automation, and agent-assisted workflows. Verify the results and document how others can operate what you build.\n\nWhat you bring\n\nExperience owning employee IT and support in a growing organization.\n\nStrong macOS administration and troubleshooting skills.\n\nExperience with device management, identity systems, and application provisioning.\n\nHands-on experience running office networks (switches, Wi-Fi) and shared storage such as a NAS, including backup and recovery.\n\nWorking knowledge of endpoint security.\n\nScripting ability and examples of automating repetitive administrative work.\n\nSound judgment with access, credentials, and company information.\n\nClear communication and the ability to prioritize individual support needs alongside improvements that help the whole team.\n\nExperience supporting Windows, engineering workstations, creative applications, high-throughput media storage, or post-production environments would be useful.\n\nShow us what you've built\n\nTell us about an onboarding process, device deployment, access-management system, or automation you introduced. What problem did it solve? How did you know it worked? What became easier for the people using it?\n\nWe welcome different backgrounds. We care about your ability to solve problems, build dependable systems, and help colleagues get their work done.\n\nAbout Wizard\n\nEvery so often, a new technology redefines how stories get told: the printing press, the telephone, radio, the film camera, the cutting room, television, the digital camera, non-linear editing. We think we're at the start of the next one, and we intend to build the company that defines it.\n\nWizard is the AI-native platform for creative work, starting with the hardest creative workflow: professional video. In roughly six months, our team built a native C++ editor and a headless media runtime that humans, agents, and developers all operate. Oz, our agent, ingests footage at roughly 300× real time and edits at 30–60× real time, and every change it makes stays inspectable, editable, and reversible.\n\nOur philosophy is creative as code: every decision editable, controllable, composable, never generative slop you regenerate and hope for the best. Controllability over convenience. Artist integrity over automation. Taste over throughput.\n\nOur sister company is Story, a production company making video for frontier AI labs and deep-tech companies. We work closely with them: Story is our first customer and in-house design partner, and its editors cut real client work on Wizard every day.\n\nOur team comes from Industrial Light & Magic, Netflix, Apple, Epic Games, Lucasfilm, Blizzard, and 2K. We work in person in San Francisco.","datePosted":"2026-11-05T09:41:06.487Z","dateModified":"2026-11-05T09:41:06.487Z","hiringOrganization":{"@type":"Organization","name":"Wizard Studios","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"03998fafd9394a055824ac02"},"url":"https://jobsearcher.com/jobs/03998fafd9394a055824ac02"}}