{"schemaVersion":"jobsearcher.job.v1","id":"033fa2ca97a31227e1ca41df","url":"https://jobsearcher.com/jobs/033fa2ca97a31227e1ca41df","canonicalUrl":"https://jobsearcher.com/jobs/033fa2ca97a31227e1ca41df","title":"Technical Client Relationship Manager","description":"At Solution Builders, Inc. , we're passionate about helping our customers achieve complete satisfaction with their computer and information technology environments. We have an excellent reputation in the market and 30 years of experience in providing businesses with high-quality IT support, management, and cybersecurity solutions. Our customers value a highly productive information technology experience and Solution Builders makes that a reality.\r\nWhat YOU can expect\r\nWe are equally as passionate about our Team Members! When you become part of the Solution Builders Team you can expect:\r\nAn inclusive culture where you can have a direct impact on the superior service we provide our clients; small company feel, big on opportunity.\r\nCareer development and growth opportunities.\r\nSalary range for this position: $65,000 – 75,000 per year based on experience.\r\nBenefits that include\r\nMedical, Dental, and Vision Insurance\r\nMatching 401(k) Plan\r\nPaid Vacation and Personal Days Off\r\nA company that won't make you feel like you're just a number. Your unique talents and experience will not only make a difference but will be recognized and rewarded!\r\nSuccessful candidates should possess the following characteristics\r\nPassion for solving business problems for clients while providing exceptional customer service.\r\nWillingness to embrace change with a positive attitude.\r\nCommitment to high-quality work and positive customer outcomes.\r\nRead on if this sounds like the place for you!\r\nOverall Responsibility: Position Purpose\r\nThe Technical Client Relationship Manager is a critical part of our service delivery model and is the dedicated account manager for the client. The Technical Client Relationship Manager is the single point of contact for contracts, add-ons, true-ups, and any technology needs a client has at the account level.\r\nPosition Functions\r\nServe as the client's technology leader, providing strategic direction, oversight, and governance for the client's business outcomes using technology.\r\nPerform recurring business strategy meetings with key client stakeholders to fulfill the governance/leadership requirements around IT for the client.\r\nRoad map technology and lifecycle management for the client.\r\nTechnology architecture oversight on the client's behalf.\r\nBudget planning to assist clients with long-term IT purchases.\r\nDaily use of tools such as Halo PSA, ConnectWise Automate, IT Glue, Lifecycle Insights, and other industry standard tools are utilized to exceed client expectations.\r\nAdditional Duties and Responsibilities\r\nUpholds the company policy guidelines as well as recommends new and improved guidelines to ensure compatibility and better service at client locations.\r\nMaintains current technical expertise in the rapidly changing technology of computing and utilizes state-of-the-art techniques when implementing client solutions.\r\nMaintains a positive attitude and positive working relationship with all departments to optimize working relationships and communication.\r\nFulfills department requirements in terms of providing work coverage and administrative notification during periods of personnel illness, vacation, or education.\r\nPerforms at or above company performance standards established within the department.\r\nOther duties as assigned.\r\nPosition Requirements\r\nOnsite work will be required with some hybrid work options based on need.\r\nAt least five years of experience in a client relationship role, preferably with IT teams, but other industries will be considered.\r\nAt least five years of PC or Network support experience or equivalent two-year technical education.\r\nHigh school diploma or equivalent.\r\nA four-year degree in business or technology is preferred.\r\nDemonstrated knowledge of IT industry terminology, vendors, and solutions.\r\nStrong written and verbal communication skills.\r\nSolution Builders is an equal-opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.\r\nEqual Opportunity Employer, including disabled and veterans.\r\nJ-18808-Ljbffr","company":"Solution Builders","rawCompany":"solution builders","city":"Bloomington","state":"MN","isRemote":false,"isActive":false,"createdAt":"2026-04-09T15:34:59.726Z","occupations":[{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Client Relationship Manager","description":"At Solution Builders, Inc. , we're passionate about helping our customers achieve complete satisfaction with their computer and information technology environments. We have an excellent reputation in the market and 30 years of experience in providing businesses with high-quality IT support, management, and cybersecurity solutions. Our customers value a highly productive information technology experience and Solution Builders makes that a reality.\r\nWhat YOU can expect\r\nWe are equally as passionate about our Team Members! When you become part of the Solution Builders Team you can expect:\r\nAn inclusive culture where you can have a direct impact on the superior service we provide our clients; small company feel, big on opportunity.\r\nCareer development and growth opportunities.\r\nSalary range for this position: $65,000 – 75,000 per year based on experience.\r\nBenefits that include\r\nMedical, Dental, and Vision Insurance\r\nMatching 401(k) Plan\r\nPaid Vacation and Personal Days Off\r\nA company that won't make you feel like you're just a number. Your unique talents and experience will not only make a difference but will be recognized and rewarded!\r\nSuccessful candidates should possess the following characteristics\r\nPassion for solving business problems for clients while providing exceptional customer service.\r\nWillingness to embrace change with a positive attitude.\r\nCommitment to high-quality work and positive customer outcomes.\r\nRead on if this sounds like the place for you!\r\nOverall Responsibility: Position Purpose\r\nThe Technical Client Relationship Manager is a critical part of our service delivery model and is the dedicated account manager for the client. The Technical Client Relationship Manager is the single point of contact for contracts, add-ons, true-ups, and any technology needs a client has at the account level.\r\nPosition Functions\r\nServe as the client's technology leader, providing strategic direction, oversight, and governance for the client's business outcomes using technology.\r\nPerform recurring business strategy meetings with key client stakeholders to fulfill the governance/leadership requirements around IT for the client.\r\nRoad map technology and lifecycle management for the client.\r\nTechnology architecture oversight on the client's behalf.\r\nBudget planning to assist clients with long-term IT purchases.\r\nDaily use of tools such as Halo PSA, ConnectWise Automate, IT Glue, Lifecycle Insights, and other industry standard tools are utilized to exceed client expectations.\r\nAdditional Duties and Responsibilities\r\nUpholds the company policy guidelines as well as recommends new and improved guidelines to ensure compatibility and better service at client locations.\r\nMaintains current technical expertise in the rapidly changing technology of computing and utilizes state-of-the-art techniques when implementing client solutions.\r\nMaintains a positive attitude and positive working relationship with all departments to optimize working relationships and communication.\r\nFulfills department requirements in terms of providing work coverage and administrative notification during periods of personnel illness, vacation, or education.\r\nPerforms at or above company performance standards established within the department.\r\nOther duties as assigned.\r\nPosition Requirements\r\nOnsite work will be required with some hybrid work options based on need.\r\nAt least five years of experience in a client relationship role, preferably with IT teams, but other industries will be considered.\r\nAt least five years of PC or Network support experience or equivalent two-year technical education.\r\nHigh school diploma or equivalent.\r\nA four-year degree in business or technology is preferred.\r\nDemonstrated knowledge of IT industry terminology, vendors, and solutions.\r\nStrong written and verbal communication skills.\r\nSolution Builders is an equal-opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.\r\nEqual Opportunity Employer, including disabled and veterans.\r\nJ-18808-Ljbffr","datePosted":"2026-04-09T15:34:59.726Z","dateModified":"2026-04-09T15:34:59.726Z","hiringOrganization":{"@type":"Organization","name":"Solution Builders","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bloomington","addressRegion":"MN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"033fa2ca97a31227e1ca41df"},"url":"https://jobsearcher.com/jobs/033fa2ca97a31227e1ca41df"}}