Associate Consulting Engineer - Managed Services Cloud AWS

DescriptionBring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future.A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We’re also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward.Participate in a best-in-class training program while gaining valuable on-the-job skills. As an Associate Consulting Engineer (ACE), you will be actively involved in technical solving opportunities and assigned to meaningful projects that align to your skill set. Learn from top technology professionals as well as pursue certifications that are incorporated into the program.A successful Associate Consulting Engineer (ACE) will immerse in a close-knit group of technology leaders, to collaborate with and master complex solutions to business requirements. Hone your learning by partnering with skilled engineers who value your ideas and perspectives. The Program is a meaningful milestone-based, industry-leading training program for people who have a real passion for technology, an aptitude for problem solving, and a drive for customer dedication. Further expand your knowledge, and gain hands-on experience with leading-edge technology, while accelerating your career dreams. Upon completion of the program, you will advance into a Consultant Engineer role on CDW’s Services team where you will accelerate your career.What you will do:Driving architecture and delivering customer solutions on the Managed Services Cloud AWS Platform.Take your collaboration to the next level by partnering with technical and business staff of customers following troubleshooting, consulting, and change management best practices leading towards more complex future engagements.Pre-Sales – listen and observe sales activities, understand the customer needs, and ask appropriate questions. Provide in-depth technical expertise on specific platforms and applications supporting solution architecture.Planning – participate in kick off meetings. Communicate customer information and requirements with the project team. Review Statement of Work (SOW), validating against the service catalog. Design – read design documents and contribute to the development of customer solutions. Participate in joint technology design sessions, providing technical analysis on implementation sequencing.Implementation – perform assigned engagement activities as directed. Troubleshoot, break-fix tickets, complete service requests, and complete device software updates. This may include configuration implementation, patching, or other activities.Operations – Participate in remediation for post incident reviews. Recognize opportunity for resolution and own what is needed to drive resolution, identify and recommend support process improvements. Contribute to Collaboration team forums and provide feedback/questions to stimulate discussion, intellectual capital and continuous process improvement.Consulting – work with customers to understand their business needs and drivers. What we expect of you:One of the following degrees:BA/BS including concentration in Computer Science, Information Technology, Management Information Systems, Mathematics, Engineering, or related discipline or;Associate degree in Information Technology, Management Information Systems, Mathematics, Computer Science, Engineering, or related technology focused concentration plus 1 year of relevant practical experienceAbility to work select weekends and/or after hours when business needs ariseAbility to travel up to 50%Authorized to work for CDW in the United States; immigration sponsorship (H-1B, TN, etc.) is not currently available for this position.Valid U.S. driver’s licensePhysically able to lift up to 50lbs. of equipmentCertification with AWS is a plus1-year relevant practical experience plus one or more applicable technology related certifications (certifications to be in active standing) is a plusExperience in planning, deployment and operational support of advanced technologies and applications is a plusAbility to demonstrate consulting experience is a plusAbout UsWe make technology work so people can do great things.CDW is a Fortune 500 technology solutions provider to business, government, education, and healthcare organizations across the globe. At CDW, we make it happen, together. Trust, connection and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re your long-term, full-stack, full-lifecycle technology partner. We have the experience, expertise, scale, relationships and deep industry knowledge to bring just about any vision to life. Together, we can deliver the full promise of what technology can do. Together, we Make Amazing Happen.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Who we are:CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe.Our fingerprints can be found on technology inworkplacesof more than 250,000companies;from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.What you can expect from us: Culture, coworkers, careers.CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.Equal Opportunity Employer, including disability and protected veteran statusBenefits overview: https://cdw.benefit-info.com/