{"schemaVersion":"jobsearcher.job.v1","id":"02cf4acc22930bc6cc8cc610","url":"https://jobsearcher.com/jobs/02cf4acc22930bc6cc8cc610","canonicalUrl":"https://jobsearcher.com/jobs/02cf4acc22930bc6cc8cc610","title":"Program Supervisor","description":"Join Pacific Quest and make a difference! Pacific Quest provides licensed and accredited residential mental healthcare on Hawaii Island and is a leader in integrative, nature-based residential treatment for adolescents and young adults.Why You’ll Love Working Here: Be part of a mission-driven team committed to fostering health, connection, and resilience Work in a collaborative, supportive environment where every role contributes to life-changing outcomes Enjoy competitive pay, great benefitsThe Program Supervisor is a purpose-driven leader who cultivates a safe, structured, and therapeutic environment where young people can heal, grow, and thrive. In this role, you will mentor and support residential staff while ensuring each resident receives compassionate, individualized care aligned with their treatment plan.Blending leadership with hands-on engagement, the Program Supervisor guides direct care staff through coaching, performance feedback, and accountability, upholding high standards of care and compliance with policies and procedures. You will play a key role in shaping team culture, fostering professional growth, and maintaining consistency across the program.At the same time, you will actively support residents in their day-to-day experience, helping to create a stable, therapeutic milieu through structured routines, effective crisis intervention, and a wellness-focused approach. Your presence and leadership will directly contribute to meaningful progress in each resident’s treatment journey.Essential Duties And ResponsibilitiesManage assigned location, staff, and residentsOversee daily programming and ensure individualized care for each residentAssess risk and communicate needs clearly and promptlySupervise and support Program staff, including scheduling, debriefs, feedback, and documentation of performance and disciplinary actionsManage resident sleeping arrangementsAccount for company devices, tools, and property (e.g., phones, keys, equipment, etc.)Collaborate with the Medical Team to implement directives and wellness programming such as facilitating medication administration and self-administrationCollaborate with the Clinical team on implementation of resident treatment plans and therapeutic interventionsKnow and support use of Guide Development Plans, manuals, and training guidesMaintain compliance with training and certification requirementsModel, teach, and uphold Pacific Quest’s core values: Professionalism, Health, Connection, and ResilienceAbility to cover direct care responsibilities as neededAdditional DutiesFill in as needed for operational and programmatic needs, which could include working in other capacities as neededParticipate in staff review processes at the 90-day, and 1-year marksMandated overtime may be required if relief staff does not show up for shiftOther duties as assigned or required due to operational needsSkills/QualificationsBachelor’s degree and/or 1-3 years experience working with adolescents and young adults in therapeutic settings preferredSkilled in crisis prevention and interventionAbility to adhere to confidentiality policiesCurrent in-person CPR/First Aid certification (Wilderness First Aid & Wilderness First Responder can only be substituted for a CPR cert if the card specifies that CPR was included and the expiration date.)CPI certification (provided by PQ); assist with staff CPI training and reviewsProficiency in Google Suite (Gmail, Drive, Docs, Sheets)Builds respectful and collaborative relationships with staff and residents while growing in a dynamic environmentMust have a valid driver's license and clean driving recordAlignment with Pacific Quest’s Core Values: Professionalism; Health; Connection; ResiliencePass all pre-employment and ongoing background checks, fingerprinting, and drug screeningPre-employment and annual physical and TB clearance requiredWork Hours and LocationFour-day shifts, average 45 hours per week; typically Sunday-Wednesday or Wednesday-SundayShifts may vary to accommodate resident needs, and supervisors should be ready to respond flexibly to critical situations or transitions. Escalations, outfittings, and emergencies may affect shift times and may on occasion require overnight stays on sitePrimary work location is Pacific Quest’s Young Adult Program; however, this role may require flexibility to work at other program sites based on operational needsPhysical DemandsThe role of the Program Supervisor is physically demanding; please communicate in writing any accommodation you may need. With or without reasonable accommodation, the physical and mental requirements of this job may include the following:The ability to see, hear, speak, and write clearlyRegular walking, standing, and sitting; occasional climbing including stairs, stooping, kneeling, crouching, and crawling. Reaching with hands and arms. Walking up inclines and on uneven terrain may be required. Ability to lift or move up to 50 poundsFrequent physical activity required during 10-12 hour shiftsMust be able to respond rapidly in emergencies, including sprinting and performing energy-intensive movements for safetyPacific Quest is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Pacific Quest is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Human Resources at hr@pacificquest.org.Starting wage commensurate with experience and qualificationsHealthcare including preventative and wellness benefits; optional prescription, dental and vision benefitsPaid time off accrual and holiday pay401k planParental leaveProdeals and discounts","company":"Pacific Quest","rawCompany":"pacific quest","city":"Hilo","state":"HI","isRemote":false,"isActive":false,"createdAt":"2026-07-08T03:18:35.747Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"},{"code":"21-1023.00","title":"Mental Health and Substance Abuse Social Workers","slug":"mental-health-and-substance-abuse-social-workers"}],"industries":[{"code":"621420","title":"Outpatient Mental Health and Substance Abuse Centers","slug":"outpatient-mental-health-and-substance-abuse-centers"},{"code":"623220","title":"Residential Mental Health and Substance Abuse Facilities","slug":"residential-mental-health-and-substance-abuse-facilities"},{"code":"621330","title":"Offices of Mental Health Practitioners (except Physicians)","slug":"offices-of-mental-health-practitioners-except-physicians"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Supervisor","description":"Join Pacific Quest and make a difference! Pacific Quest provides licensed and accredited residential mental healthcare on Hawaii Island and is a leader in integrative, nature-based residential treatment for adolescents and young adults.Why You’ll Love Working Here: Be part of a mission-driven team committed to fostering health, connection, and resilience Work in a collaborative, supportive environment where every role contributes to life-changing outcomes Enjoy competitive pay, great benefitsThe Program Supervisor is a purpose-driven leader who cultivates a safe, structured, and therapeutic environment where young people can heal, grow, and thrive. In this role, you will mentor and support residential staff while ensuring each resident receives compassionate, individualized care aligned with their treatment plan.Blending leadership with hands-on engagement, the Program Supervisor guides direct care staff through coaching, performance feedback, and accountability, upholding high standards of care and compliance with policies and procedures. You will play a key role in shaping team culture, fostering professional growth, and maintaining consistency across the program.At the same time, you will actively support residents in their day-to-day experience, helping to create a stable, therapeutic milieu through structured routines, effective crisis intervention, and a wellness-focused approach. Your presence and leadership will directly contribute to meaningful progress in each resident’s treatment journey.Essential Duties And ResponsibilitiesManage assigned location, staff, and residentsOversee daily programming and ensure individualized care for each residentAssess risk and communicate needs clearly and promptlySupervise and support Program staff, including scheduling, debriefs, feedback, and documentation of performance and disciplinary actionsManage resident sleeping arrangementsAccount for company devices, tools, and property (e.g., phones, keys, equipment, etc.)Collaborate with the Medical Team to implement directives and wellness programming such as facilitating medication administration and self-administrationCollaborate with the Clinical team on implementation of resident treatment plans and therapeutic interventionsKnow and support use of Guide Development Plans, manuals, and training guidesMaintain compliance with training and certification requirementsModel, teach, and uphold Pacific Quest’s core values: Professionalism, Health, Connection, and ResilienceAbility to cover direct care responsibilities as neededAdditional DutiesFill in as needed for operational and programmatic needs, which could include working in other capacities as neededParticipate in staff review processes at the 90-day, and 1-year marksMandated overtime may be required if relief staff does not show up for shiftOther duties as assigned or required due to operational needsSkills/QualificationsBachelor’s degree and/or 1-3 years experience working with adolescents and young adults in therapeutic settings preferredSkilled in crisis prevention and interventionAbility to adhere to confidentiality policiesCurrent in-person CPR/First Aid certification (Wilderness First Aid & Wilderness First Responder can only be substituted for a CPR cert if the card specifies that CPR was included and the expiration date.)CPI certification (provided by PQ); assist with staff CPI training and reviewsProficiency in Google Suite (Gmail, Drive, Docs, Sheets)Builds respectful and collaborative relationships with staff and residents while growing in a dynamic environmentMust have a valid driver's license and clean driving recordAlignment with Pacific Quest’s Core Values: Professionalism; Health; Connection; ResiliencePass all pre-employment and ongoing background checks, fingerprinting, and drug screeningPre-employment and annual physical and TB clearance requiredWork Hours and LocationFour-day shifts, average 45 hours per week; typically Sunday-Wednesday or Wednesday-SundayShifts may vary to accommodate resident needs, and supervisors should be ready to respond flexibly to critical situations or transitions. Escalations, outfittings, and emergencies may affect shift times and may on occasion require overnight stays on sitePrimary work location is Pacific Quest’s Young Adult Program; however, this role may require flexibility to work at other program sites based on operational needsPhysical DemandsThe role of the Program Supervisor is physically demanding; please communicate in writing any accommodation you may need. With or without reasonable accommodation, the physical and mental requirements of this job may include the following:The ability to see, hear, speak, and write clearlyRegular walking, standing, and sitting; occasional climbing including stairs, stooping, kneeling, crouching, and crawling. Reaching with hands and arms. Walking up inclines and on uneven terrain may be required. Ability to lift or move up to 50 poundsFrequent physical activity required during 10-12 hour shiftsMust be able to respond rapidly in emergencies, including sprinting and performing energy-intensive movements for safetyPacific Quest is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Pacific Quest is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Human Resources at hr@pacificquest.org.Starting wage commensurate with experience and qualificationsHealthcare including preventative and wellness benefits; optional prescription, dental and vision benefitsPaid time off accrual and holiday pay401k planParental leaveProdeals and discounts","datePosted":"2026-07-08T03:18:35.747Z","dateModified":"2026-07-08T03:18:35.747Z","hiringOrganization":{"@type":"Organization","name":"Pacific Quest","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hilo","addressRegion":"HI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"02cf4acc22930bc6cc8cc610"},"url":"https://jobsearcher.com/jobs/02cf4acc22930bc6cc8cc610"}}