{"schemaVersion":"jobsearcher.job.v1","id":"02b9be1e2b2b45d9aa9aa141","url":"https://jobsearcher.com/jobs/02b9be1e2b2b45d9aa9aa141","canonicalUrl":"https://jobsearcher.com/jobs/02b9be1e2b2b45d9aa9aa141","title":"Surveillance Operator","description":"SUMMARY:\nThis position is responsible for protecting Company assets and performing surveillance duties to ensure State and Federal gaming laws and policies and procedures are being maintained in games, slots, cashiers, and soft and hard count rooms.\nEmployees are required, on a continual basis to…\nContribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.\nMaintain a professional departmental, company and community reputation.\nESSENTIAL DUTIES AND RESPONSIBILITIES include the following:\n\nMaintain strict confidentiality of all property related issues.\nOperate monitor room equipment, including basic computer functions.\nParticipate in court actions relating to gaming violations.\nLearn all games in use on property and all procedures and cheating indicators of such games.\nWrite proper reports as needed.\nRead and understand Arkansas Gaming and Title 31 rules and laws.\nRespond to surveillance supervision and gaming control requests.\nRespond to requests of all other departments when necessary.\nMaintain a neat and organized work area.\nPerform work in an honest and trustworthy manner.\nMaintain confidentiality within the set guidelines.\nPerform Player evaluations while furthering knowledge of surveillance operations.\nAttend all training classes and seminars as directed.\nMaintain digital recordings and storage and document any system abnormalities or malfunctions in the tech log.\nObserve and identify suspected cheaters and cheating techniques, and make department management aware of the observations.\nOther duties as assigned.\nObserve and report any and all gaming violations and/or thefts of property and ensure these are documented.\nThe above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.\nSUPERVISORY RESPONSIBILITIES:\nNone.\nQUALIFICATION REQUIREMENTS:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nAGE and GAMING:\n21 years of age or above\nGaming property – Must be able to obtain and maintain a gaming license issued by the State of Arkansas.\nEDUCATION and/or EXPERIENCE: High School Graduate or equivalent. Minimum one year of gaming surveillance experience preferred but not required.\nLANGUAGE SKILLS:\nAbility to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and small group situations.\nMATHEMATICAL SKILLS:\nAbility to work with and apply mathematical concepts such as probability, fractions and percentages preferred.\nREASONING ABILITY:\nAbility to define problems, collect data, establish facts, and draw valid conclusions.\nPHYSICAL DEMANDS:\nThe physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.\nWhile performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.\nSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have 20/20 corrected vision. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifteen (15) pounds, and varied instances of standing/walking during the shift.\nWORK ENVIRONMENT:\nThe work environment characteristics described here are representative of those that must be met by employees while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nThe noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke.\nDue to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying-schedules to reflect the business needs of the property.\nThis position requires some anonymity from the general employee population and limited to no participation in company employee events.\nSaracen Casino Resort is an equal opportunity employer.","company":"Saracen Development","rawCompany":"saracen development","city":"Pine Bluff","state":"AR","isRemote":false,"isActive":false,"createdAt":"2026-04-12T21:28:52.796Z","occupations":[{"code":"33-9031.00","title":"Gambling Surveillance Officers and Gambling Investigators","slug":"gambling-surveillance-officers-and-gambling-investigators"},{"code":"39-3019.00","title":"Gambling Service Workers, All Other","slug":"gambling-service-workers-all-other"},{"code":"39-1013.00","title":"First-Line Supervisors of Gambling Services Workers","slug":"first-line-supervisors-of-gambling-services-workers"}],"industries":[{"code":"713210","title":"Casinos (except Casino Hotels)","slug":"casinos-except-casino-hotels"},{"code":"713290","title":"Other Gambling Industries","slug":"other-gambling-industries"},{"code":"721120","title":"Casino Hotels","slug":"casino-hotels"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Surveillance Operator","description":"SUMMARY:\nThis position is responsible for protecting Company assets and performing surveillance duties to ensure State and Federal gaming laws and policies and procedures are being maintained in games, slots, cashiers, and soft and hard count rooms.\nEmployees are required, on a continual basis to…\nContribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.\nMaintain a professional departmental, company and community reputation.\nESSENTIAL DUTIES AND RESPONSIBILITIES include the following:\n\nMaintain strict confidentiality of all property related issues.\nOperate monitor room equipment, including basic computer functions.\nParticipate in court actions relating to gaming violations.\nLearn all games in use on property and all procedures and cheating indicators of such games.\nWrite proper reports as needed.\nRead and understand Arkansas Gaming and Title 31 rules and laws.\nRespond to surveillance supervision and gaming control requests.\nRespond to requests of all other departments when necessary.\nMaintain a neat and organized work area.\nPerform work in an honest and trustworthy manner.\nMaintain confidentiality within the set guidelines.\nPerform Player evaluations while furthering knowledge of surveillance operations.\nAttend all training classes and seminars as directed.\nMaintain digital recordings and storage and document any system abnormalities or malfunctions in the tech log.\nObserve and identify suspected cheaters and cheating techniques, and make department management aware of the observations.\nOther duties as assigned.\nObserve and report any and all gaming violations and/or thefts of property and ensure these are documented.\nThe above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.\nSUPERVISORY RESPONSIBILITIES:\nNone.\nQUALIFICATION REQUIREMENTS:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nAGE and GAMING:\n21 years of age or above\nGaming property – Must be able to obtain and maintain a gaming license issued by the State of Arkansas.\nEDUCATION and/or EXPERIENCE: High School Graduate or equivalent. Minimum one year of gaming surveillance experience preferred but not required.\nLANGUAGE SKILLS:\nAbility to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and small group situations.\nMATHEMATICAL SKILLS:\nAbility to work with and apply mathematical concepts such as probability, fractions and percentages preferred.\nREASONING ABILITY:\nAbility to define problems, collect data, establish facts, and draw valid conclusions.\nPHYSICAL DEMANDS:\nThe physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.\nWhile performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.\nSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have 20/20 corrected vision. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifteen (15) pounds, and varied instances of standing/walking during the shift.\nWORK ENVIRONMENT:\nThe work environment characteristics described here are representative of those that must be met by employees while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nThe noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke.\nDue to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying-schedules to reflect the business needs of the property.\nThis position requires some anonymity from the general employee population and limited to no participation in company employee events.\nSaracen Casino Resort is an equal opportunity employer.","datePosted":"2026-04-12T21:28:52.796Z","dateModified":"2026-04-12T21:28:52.796Z","hiringOrganization":{"@type":"Organization","name":"Saracen Development","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pine Bluff","addressRegion":"AR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"02b9be1e2b2b45d9aa9aa141"},"url":"https://jobsearcher.com/jobs/02b9be1e2b2b45d9aa9aa141"}}