Director of Health & Wellness

The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.We are looking for a Director of Health and Wellness to join our amazing team!Responsibilities:Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments for all residents as required by community policy and as described/allowed in Nurse Practice Act or other state regulationMonitor the implementation of current policies and procedures, which reflect adherence to corporate and external regulatory guidelinesMonitor the efficient and effective use of all Wellness department resources within the established and approved budget and team member levelsEnsure that each team member follows established safety regulations, including fire protection, infection control, bloodborne pathogens, hazardous waste, and quality assurance proceduresSupervise the timely and accurate completion of all documentation required for monthly billings for resident services, ancillary charges, and changes in resident careReview and follow-up on community incident reports that are health or injury related and develop/monitor plans of correction in accordance with community policies and proceduresReport all emergency situations, reportable incidents, team member issues and observable changes in resident behaviors and/or health status to the Executive DirectorPerform continuous, ongoing supervision of Health and Wellness team members, including but not limited to training, counseling/corrective action, motivating, and performance appraisalsParticipate in regulatory inspections and surveys. Supports and follows up in identifying trends and assists in the development of corrective action plans and troubleshooting resolutionsOversee and assist in the recruitment and selection of caring, competent care team membersParticipate in community Quality Management Program (QMP) committeeConduct care plan conferences with each resident and responsible family membersActively partner with the sales team to be available to discuss with prospective residents the wellness services of the communityPresent a professional demeanor that communicates the community philosophy of care and services to current and prospective residentsHandle all resident, family and team members concerns and complaints in a polite, caring, and professional mannerOrder wellness department supplies as well as durable medical equipment as needed. Ensure that supplies and equipment are billed properlyCoordinates or oversees scheduling of in-house ancillary medical services, such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. and ensures they are completedFacilitates continuity of care for those residents receiving home health care, hospice services, and other third-party healthcare-related servicesWork directly with and cooperates with outside healthcare practitioners, consultants, physicians/providers, and all other outside providers in the coordination of resident careOversees and provides training and education to caregivers on an ongoing basis with classroom in-services and situation-specific training. Oversees all team members assigned for completion of required training in community learning management systemPerforms on-site evaluations of residents admitted to alternate care environments for treatment and maintains contact with resident families with the intent of returning resident to the communityAs described and allowed in the Nurse Practice Act, assesses health, oversees medication administration, oversees functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness, and maximizes the residents' opportunity to remain in their environmentEvaluates residents, documents change in condition, and notifies Executive Director, resident's physician, and resident's legally responsible party/family of residents' condition and reactions. Communicates with providers regarding residents' status and condition changes. Assists in keeping the environment safe for associates to reduce the occurrence of Workers' Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicatedPerforms on-call duties on a rotating basis with other wellness department managersWorks as manager of the day as directed by Executive DirectorOther duties as assigned by the Executive DirectorRequirementsA registered nurse, licensed practical nurse, or licensed vocational nurse from an accredited nursing program licensed to practice as required by state regulationsA valid driver's licenseCPR Certified and knowledge of basic first aidExperience in direct patient care and assessments/observation of clinical conditionsExperience in recruiting, training, and managing people in the healthcare fieldMinimum 3-5 years' experience at a department head level in Assisted Living or a related industryMust complete all state required training to maintain licensure or certificationAble to work flexible work hours due to demands of positionPosition requires driving responsibilities (may use Company provided vehicle and/or personal vehicle)Computer proficiency in Microsoft Office and other technologiesAble to take action in solving problems while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topicsAble to define realistic, specific goals and objectives. Able to define task and deliverables necessary to meet goals. Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ability to write reports and business correspondenceBuilds and maintains productive, work-focused relationships with team, residents, their families, corporate, regional, and divisional resources and within the communityAble to work with people in such a manner as to build high morale and group commitments to goals and objectivesFunction as a role model for team members by being punctual, neat, and clean in appearanceAbility to work varied schedules to include weekends, evenings, and holidaysBenefitsWe offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.#IND123