Billing Team Lead

Primary Job FunctionsResponsible for supervision of Insurance Clerk I and II positions in assigned computerized billing system. Assigned system will vary at the direction of the Business Manager.Verifies patient demographic and billing information.Verifies insurance eligibility through individual insurance carrier websites and documents necessary information.Responds to patient billing inquiries.Review encounter tickets for completeness and accuracy of CPT and ICD10 codes and follow up with clinic administrative personnel when appropriate coding and documentation are not available. Key charges into computerized billing system.Collect patient co-payments or balances due on account and enter payments into computerized billing system.Tracks encounter tickets weekly to ensure that all clinical activities are posted that all ‘no show’ and ‘canceled’ patients are correctly recorded on both the information system and medical records for compliance purposes, and that charges, payments and deposits balance.Assists in the accurate maintenance of medical records and billing files.Processes and files billing documents as required.Provides internal training regarding the billing process.Works cooperatively within the department to resolve problems regarding billing and collections.Assist with overseeing the processing of medical bills, regarding patients and/or payers, as necessary.Supervision and ConsultationSeeks supervision and consultation as neededAbility to work schedule as defined and overtime as required.Accepts and employs suggestions for improvementActively works to enhance skillsCourteous and respectful towards consumers, visitors and co-workersTreats consumers with care, dignity, compassion and respectRespects consumers’ privacy and confidentialityIs pleasant and cooperative with othersAssists consumers and visitors as neededPersonal values don’t inhibit ability to relate and care for othersIs sensitive to the consumer’s needs, expectations and individual differencesAdministrative and Other Related Duties as assignedActively participates in Performance Improvement activitiesActively participates in AltaPointe committees as requestedCompletes assigned tasks in a timely mannerWorks in a cooperative manner with other AltaPointe employeesFollows AltaPointe policies and proceduresReceives and responds to inquiries of accounting matters promptly and courteouslyAssists with performance of duties of other accounting staff in periods of absencePerforms other duties as assignedHigh school diploma or equivalent; Three years’ experience working in an insurance billing office. Working knowledge of accounts receivable and insurance billing processes required. Strong computer skills required.