Residential Field Supervisor
Residential Field SupervisorLocation: Iowa CityDepartment: InstallEmployment Type: Full-TimeConnect Communities. Grow Your Career. Make an Impact.At ImOn Communications, we’re more than a technology provider, we’re a team of people passionate about keeping our community connected. As a Residential Field Supervisor, along with the Sr. Manager of Field Operations, you will translate the company vision, mission, and strategies into functional activities within the assigned work areas. You will ensure the completion of well-defined departmental tasks; provide effective communication and supervision to department employees; work with the team to develop departmental and individual goals consistent with company strategic plans, policies and programs. You will also foster a spirit of team work, continuous process improvement, wellness, health and safety; monitors productivity, quality standards and cost objectives to ensure performance standards are being met or exceeded.What You’ll DoComply with all safety policies, practices and procedures.Plan, assign, and direct work; appraising performance; rewarding and disciplining employees.Provide status reports for monthly/annual scorecards, departmental results meetings, and service/training needs. Interview, hire, train, and motivate staff while instilling a professional, customer service driven attitude among the team. Set production and maintenance goals ensuring that best safety practices are followed. Maintain install and service daily production schedule.Show exemplary service to customers, corporate leadership, peer supervisors and staff. What We’re Looking ForStrong communication and customer service skillsStrong leadership, problem solving, decision-making, analytical skills and organizational skillsA positive, professional attitude, even in challenging situationsDependability and attention to detailAbility to work independently and as part of a teamComfortable working outdoors and at heights (ladder work, crawl spaces, etc.)Minimum RequirementsHigh School Diploma or equivalentAt least 3 years of proven field supervisory experience.At least 4 years of field installation experience.Must have a valid driver’s license and satisfactory driving record as verified by the Iowa Department of Transportation. (I.D.O.T)Candidate must live within the market or surrounding area (Iowa City, North Liberty, Coralville)Preferred QualificationsJones NCTI CertificationsTelecommunications/Utility industry experienceWhy Join Our TeamCareer Growth: Structured advancement with company-supported certifications.Training & Development: Comprehensive onboarding and ongoing learning to help you build technical and leadership skills.Work with Purpose: Help families, businesses, and communities stay connected through reliable, high-quality service.Team Culture: Join a supportive group of professionals who value safety, collaboration, and doing things the right way.Performance Recognition: Earn advancement and rewards based on your quality, efficiency, and customer satisfaction results.ImOn will hook you up with Company Benefits:Competitive pay Comprehensive health, dental, and vision insurance401(k) with company matchPaid time off (vacation, holidays, and sick days)Company-provided tools, uniforms, and vehicle for field rolesEmployee discounts on services and partner programsWellness and employee assistance programsReady to Get Started?If you’re ready to take on a rewarding role that combines hands-on work, customer connection, and career growth, we’d love to hear from you.Apply today and start building the network of tomorrow — with us.www.ImOn.Net/Careers ImOn Communications, LLC is an Equal Opportunity Employer