{"schemaVersion":"jobsearcher.job.v1","id":"0262fdfd1c04bd80f520fd93","url":"https://jobsearcher.com/jobs/0262fdfd1c04bd80f520fd93","canonicalUrl":"https://jobsearcher.com/jobs/0262fdfd1c04bd80f520fd93","title":"IT Technical Support Specialist","description":"Responsibilities:\nServe as the on-site point of contact for any technical concerns\nInvestigate and resolve user assistance requests\nDocument user assistance requests, as well as resolution steps\nMaintain user and troubleshooting documentation\nDispatch issues that cannot be resolved immediately to the appropriate team\nTest new application features and provide feedback to developers\nAttend scheduled meetings\nAdvise management about improvements or risks concerning technical systems\nQualifications:\nWell-versed in a wide range of technologies:\nMicrosoft products, including Windows 11, Office with Access\nEthernet, Wi-Fi and network connectivity in general\nHardware including PC, tablets and printers\nWillingness to learn and improve\nCapable of explaining complex topics as simply as possible in both written or spoken communications\nComfortable assisting others in person, over telephone and via screen sharing applications\nAbility to prioritize and efficiently manage several tasks\nSalary commensurate with experience - entry level encouraged to apply\nJob Type: Full-time\nPay: From $40,000.00 per year\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nPaid time off\nVision insurance\nSchedule:\n8 hour shift\nMonday to Friday\nWork Location: In person","company":"Erdner 3pl","rawCompany":"erdner 3pl","city":"Monee","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-04-14T11:06:29.855Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Technical Support Specialist","description":"Responsibilities:\nServe as the on-site point of contact for any technical concerns\nInvestigate and resolve user assistance requests\nDocument user assistance requests, as well as resolution steps\nMaintain user and troubleshooting documentation\nDispatch issues that cannot be resolved immediately to the appropriate team\nTest new application features and provide feedback to developers\nAttend scheduled meetings\nAdvise management about improvements or risks concerning technical systems\nQualifications:\nWell-versed in a wide range of technologies:\nMicrosoft products, including Windows 11, Office with Access\nEthernet, Wi-Fi and network connectivity in general\nHardware including PC, tablets and printers\nWillingness to learn and improve\nCapable of explaining complex topics as simply as possible in both written or spoken communications\nComfortable assisting others in person, over telephone and via screen sharing applications\nAbility to prioritize and efficiently manage several tasks\nSalary commensurate with experience - entry level encouraged to apply\nJob Type: Full-time\nPay: From $40,000.00 per year\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nPaid time off\nVision insurance\nSchedule:\n8 hour shift\nMonday to Friday\nWork Location: In person","datePosted":"2026-04-14T11:06:29.855Z","dateModified":"2026-04-14T11:06:29.855Z","hiringOrganization":{"@type":"Organization","name":"Erdner 3pl","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Monee","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0262fdfd1c04bd80f520fd93"},"url":"https://jobsearcher.com/jobs/0262fdfd1c04bd80f520fd93"}}