Entry Level Office Customer Admin $40,000

Job Description 3PL Customer Administrative RepresentativeBENEFITSCompetitive starting base salary of $40,000 per year - ($19.23/hour)Industry training providedAdvancement opportunity5 days of PTO and 5 days of sick timeFull-time, 5-day work week, Monday through FridayCasual work environmentHealth benefits availablePOSITION SUMMARYThe Customer Administrative Representative position is responsible for working with the customer group on multiple company accounts. This includes data entry, check calls, updating and organizing customer-related activities, updating customers through email and customer portals, scheduling pickup and delivery appointments, and assisting and managing customer ARs. Tasks include, but are not limited to, communicating and coordinating with shippers and operations to develop higher volumes. The Customer Administrative Representative works closely with operations staff, shippers, consignees, and dispatchers to further develop customer relationships and secure additional freight opportunities.JOB FUNCTIONS / RESPONSIBILITIESDevelop account relationships with multiple contacts at all levels within customer organizationsIdentify opportunities to further develop accountsIdentify potential issues, seek input from others to determine the best course of action, and implement solutionsPrepare quotes and pricing for spot and contract freightManage customer expectations through the creation and utilization of account-specific metricsContribute to the development of the annual account management plan and budgetProvide updates to internal teams in addition to quarterly reviews and make adjustments as neededREQUIRED QUALIFICATIONS (SKILLS, BACKGROUND, AND EDUCATION)Associate's degree (or equivalent experience)1+ years of consecutive experience in Customer Service, Customer Management, or logistics (freight brokerage or 3PL preferred)Proven capabilities with problem-solving skills on an individual basis and in conjunction with team membersExperience coordinating multi-party business activitiesAbility to multitask, prioritize effectively, and thrive under pressureExcellent oral and written communication skillsComfortable adapting to multiple customer management systems and technology platformsAnchor Freight Management & Logistics LLC is an equal opportunity employer. If you're passionate about logistics and ready to grow your career in freight brokerage, apply today!Company Description Anchor Freight Management & Logistics LLC is a dynamic third-party logistics (3PL) provider specializing in full truckload (FTL) transportation management and freight brokerage. We deliver efficient, reliable transportation solutions for businesses across the United States and Canada, helping them navigate complex supply chains with innovative strategies and strong carrier partnerships. Join our team and contribute to a growing industry where your skills can drive real impact! Company Description Anchor Freight Management & Logistics LLC is a dynamic third-party logistics (3PL) provider specializing in full truckload (FTL) transportation management and freight brokerage. We deliver efficient, reliable transportation solutions for businesses across the United States and Canada, helping them navigate complex supply chains with innovative strategies and strong carrier partnerships. Join our team and contribute to a growing industry where your skills can drive real impact!