Senior Billing Coordinator

Job Summary: The Senior Billing Coordinator is responsible for coordinating billing requirements for various partners, secretaries and their clients. Requirements entail billing processes, services, and procedures to ensure accurate and timely entry into the firm’s billing system, while maintaining a high level of customer service.Responsibilities/DutiesThe Senior Billing Coordinator is responsible for all the following:Compile, analyze and process a high volume of attorney bills to clients monthlyEnsure that controls are adhered to relating to setup of new matters, to prevent data and distribution errorsProcess write-offs according to Firm guidelines and policyResolve complex client requests relating to bill formats and charges as related to client agreementsComplete all daily audit requestsEffectively interact and communicate with attorneys, clients, secretaries to provide accurate financial informationCreate billing schedules and various billing analyses as requiredAssist with month-end and year-end closing dutiesAttend partner meetings and monthly management meetings to review unbilled fees/costsReview and edit pre-bills in response to attorney and secretary requestsExecute complex billing, such as multiple discounts by matter, split billing and preparation of electronic bills in a timely fashionMentor and train new Billing coordinators as directedResearch and verify descriptions, amounts, rates and client billing requirements and make appropriate correctionsInteract with conflicts and secretaries for new matter openings to ensure complianceReview billing supporting documentation for accuracyCommunicate and respond to inquiries from e billing vendors, partners, employees and Firm managementWork collaboratively with the collections and cash receipts teams on accounts receivable issuesUpdate billing addresses and payer information as neededProduce ad hoc reports as requestedDistribute monthly partner reportsWork with e-billing team to review monthly invoices, rejectionsAssist with special projects as neededPerform other duties as assignedQualifications and SkillsBachelor’s degree or equivalent in a relevant area (e.g., accounting, finance or business administration) preferredMinimum of 3 to 5 years of billing experience within law firmsProficiency with MS Suite software such as Outlook, Word, particularly in ExcelKnowledge of 3E Elite is required; Ebilling hubExcellent client service and listening skills, with the ability to exercise sound, independent judgment under minimal direct supervisionExcellent written and oral communication skillsStrong organizational, analytical and time management skills, as well as the ability to multi-task within a high pace environmentMust be resourceful, detail oriented and proactive to the needs of the Firm with the ability to maintain information accuratelyFlexibility to adapt to all work situations and work varied hoursStrong attention to detailEEO StatementThe firm is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, non-disqualifying physical or mental disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.