{"schemaVersion":"jobsearcher.job.v1","id":"01be6d604e676a5d78fc377d","url":"https://jobsearcher.com/jobs/01be6d604e676a5d78fc377d","canonicalUrl":"https://jobsearcher.com/jobs/01be6d604e676a5d78fc377d","title":"Customer Support Associate - E-Commerce Voice Process","description":"Job Title: Customer Support Associate E-Commerce Voice Process\nWork Location: Work From Home\nEmployment Type: Contractual\nProcess: Domestic BPO Inbound Voice\n\nJob Description:\nWe are hiring Customer Support Associates for a domestic E-Commerce inbound voice process. Candidates should have strong Malayalam communication skills along with average English communication skills.\n\nEligibility\n\nFreshers and experienced candidates can apply\nUndergraduate or Graduate in any discipline\nAge: Up to 30 years\nMalayalam mandatory with average English\n\nWork Schedule\n\nRotational shifts\nRotational weekly off\n6 working days per week\n9-hour login: 8 productive hours + 1-hour break\n\nMandatory WFH System Requirements\n\nPersonal laptop with Intel i5 processor\n8 GB+ RAM\nWindows 10 or above\nBroadband connection with 20 Mbps+ speed\nGovernment-issued laptop is not eligible\nCandidate must attend the interview using a laptop\n\nTyping Requirement\n\nMinimum 25 WPM\nMinimum 85% accuracy\nTyping-test result must be shared in PDF format with the candidate's name displayed.\n\nSelection Process: HR Round Operations Round Trainer Round.","company":"Innova Software Services","rawCompany":"innova software services","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-08-23T09:51:51.910Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Support Associate - E-Commerce Voice Process","description":"Job Title: Customer Support Associate E-Commerce Voice Process\nWork Location: Work From Home\nEmployment Type: Contractual\nProcess: Domestic BPO Inbound Voice\n\nJob Description:\nWe are hiring Customer Support Associates for a domestic E-Commerce inbound voice process. Candidates should have strong Malayalam communication skills along with average English communication skills.\n\nEligibility\n\nFreshers and experienced candidates can apply\nUndergraduate or Graduate in any discipline\nAge: Up to 30 years\nMalayalam mandatory with average English\n\nWork Schedule\n\nRotational shifts\nRotational weekly off\n6 working days per week\n9-hour login: 8 productive hours + 1-hour break\n\nMandatory WFH System Requirements\n\nPersonal laptop with Intel i5 processor\n8 GB+ RAM\nWindows 10 or above\nBroadband connection with 20 Mbps+ speed\nGovernment-issued laptop is not eligible\nCandidate must attend the interview using a laptop\n\nTyping Requirement\n\nMinimum 25 WPM\nMinimum 85% accuracy\nTyping-test result must be shared in PDF format with the candidate's name displayed.\n\nSelection Process: HR Round Operations Round Trainer Round.","datePosted":"2026-08-23T09:51:51.910Z","dateModified":"2026-08-23T09:51:51.910Z","hiringOrganization":{"@type":"Organization","name":"Innova Software Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"01be6d604e676a5d78fc377d"},"url":"https://jobsearcher.com/jobs/01be6d604e676a5d78fc377d"}}