{"schemaVersion":"jobsearcher.job.v1","id":"01551855eb26165c58d7c8a0","url":"https://jobsearcher.com/jobs/01551855eb26165c58d7c8a0","canonicalUrl":"https://jobsearcher.com/jobs/01551855eb26165c58d7c8a0","title":"Small Electronics Tech Support","description":"At ThermoWorks, our employees are a critical part of our industry leadership in food thermometers. Our products are preferred among leading chefs, competition BBQ teams, and such food authorities as the New York Times, Martha Stewart, SeriousEats, Bon Appetit, Good Housekeeping, and many others. Our customer-facing employees (you!) create unforgettable, loyalty-building experiences with our customers.\nJob Summary:\nThe Small Electronics Technician provides world-class expertise, consultation, and troubleshooting support to our customers-creating for them, in the process, uncommonly memorable experiences. The successful candidate is dependable, coachable, smart, curious, professional, and enjoys learning new things with a positive attitude.\nSchedule:\n9am - 6pm (Monday - Friday) and every other Saturday 8am- 5pm\nThis position requires full-time onsite presence. Remote work or hybrid scheduling is not available for this role.\nEssential Responsibilities:\nEffectively educate customers on product use and assist them in fully utilizing available features\nFollow proper troubleshooting steps, ask clarifying questions, discover underlying causes of concerns\nAnswer and process customer service calls and emails efficiently and effectively to optimize the customer experience\nAbility to work Saturdays\nPerform other duties as assigned\nRequired Skills & Experience:\nEagerness to learn and ability to retain detailed knowledge\nExcellent customer service and interpersonal skills with the ability to professionally handle and resolve stressful situations\nProven track record of solving customer problems by phone, chat, and emails\nExcellent communication skills, both written and verbal, including telephone skills, email correspondence, spelling, punctuation, and clarity\nMust have solid electro-mechanical aptitude and the ability to logically troubleshoot and problem solve\nProficient with Google Suite apps (Gmail, Docs, Calendar, Sheets)\nPassion for cooking and barbequing (BBQ) a plus","company":"Thermoworks","rawCompany":"thermoworks","city":"American Fork","state":"UT","isRemote":false,"isActive":false,"createdAt":"2026-06-05T03:08:36.743Z","occupations":[{"code":"17-3023.00","title":"Electrical and Electronic Engineering Technologists and Technicians","slug":"electrical-and-electronic-engineering-technologists-and-technicians"},{"code":"49-2094.00","title":"Electrical and Electronics Repairers, Commercial and Industrial Equipment","slug":"electrical-and-electronics-repairers-commercial-and-industrial-equipment"},{"code":"49-9031.00","title":"Home Appliance Repairers","slug":"home-appliance-repairers"}],"industries":[{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"},{"code":"811412","title":"Appliance Repair and Maintenance","slug":"appliance-repair-and-maintenance"},{"code":"335210","title":"Small Electrical Appliance Manufacturing","slug":"small-electrical-appliance-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Small Electronics Tech Support","description":"At ThermoWorks, our employees are a critical part of our industry leadership in food thermometers. Our products are preferred among leading chefs, competition BBQ teams, and such food authorities as the New York Times, Martha Stewart, SeriousEats, Bon Appetit, Good Housekeeping, and many others. Our customer-facing employees (you!) create unforgettable, loyalty-building experiences with our customers.\nJob Summary:\nThe Small Electronics Technician provides world-class expertise, consultation, and troubleshooting support to our customers-creating for them, in the process, uncommonly memorable experiences. The successful candidate is dependable, coachable, smart, curious, professional, and enjoys learning new things with a positive attitude.\nSchedule:\n9am - 6pm (Monday - Friday) and every other Saturday 8am- 5pm\nThis position requires full-time onsite presence. Remote work or hybrid scheduling is not available for this role.\nEssential Responsibilities:\nEffectively educate customers on product use and assist them in fully utilizing available features\nFollow proper troubleshooting steps, ask clarifying questions, discover underlying causes of concerns\nAnswer and process customer service calls and emails efficiently and effectively to optimize the customer experience\nAbility to work Saturdays\nPerform other duties as assigned\nRequired Skills & Experience:\nEagerness to learn and ability to retain detailed knowledge\nExcellent customer service and interpersonal skills with the ability to professionally handle and resolve stressful situations\nProven track record of solving customer problems by phone, chat, and emails\nExcellent communication skills, both written and verbal, including telephone skills, email correspondence, spelling, punctuation, and clarity\nMust have solid electro-mechanical aptitude and the ability to logically troubleshoot and problem solve\nProficient with Google Suite apps (Gmail, Docs, Calendar, Sheets)\nPassion for cooking and barbequing (BBQ) a plus","datePosted":"2026-06-05T03:08:36.743Z","dateModified":"2026-06-05T03:08:36.743Z","hiringOrganization":{"@type":"Organization","name":"Thermoworks","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"American Fork","addressRegion":"UT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"01551855eb26165c58d7c8a0"},"url":"https://jobsearcher.com/jobs/01551855eb26165c58d7c8a0"}}