{"schemaVersion":"jobsearcher.job.v1","id":"00ff6360797983734d251f99","url":"https://jobsearcher.com/jobs/00ff6360797983734d251f99","canonicalUrl":"https://jobsearcher.com/jobs/00ff6360797983734d251f99","title":"Sales & Client Relations Representative","description":"Position Overview\nThe Solomon’s Minds network is seeking a highly motivated, relationship-driven, and organized Sales & Client Relations Representative to support business growth, customer engagement, and operational coordination across multiple affiliated companies and service lines.\nThis fully in-person role combines business development, sales, customer relationship management, and service coordination responsibilities. The position serves as both a revenue-generating sales role and a customer-facing relationship management role, helping guide prospective and existing clients from initial inquiry through ongoing service engagement.\nThe representative will support a diverse portfolio of services across consulting, technology, home concierge, property development, and skilled trade industries. This includes working with nonprofits, small businesses, real estate developers, homeowners, and residential service clients.\nUnlike a traditional sales position focused solely on outbound selling, this role emphasizes consultative relationship-building, lead conversion, customer retention, operational coordination, and cross-company service alignment.\nThe ideal candidate is adaptable, strategic, customer-oriented, and comfortable managing a multifaceted pipeline that includes both new business development and ongoing customer relationship management.\nKey Responsibilities\nBusiness Development & Sales\nIdentify, prospect, and generate new leads across multiple industries and customer types\nConduct discovery conversations to understand customer needs and recommend appropriate solutions across the network\nDevelop and manage a multi-service sales pipeline spanning consulting, technology, home services, and property-related offerings\nPrepare and present proposals, estimates, presentations, and service recommendations aligned with client goals\nSupport lead conversion through consistent follow-up communication via phone, email, messaging, and CRM workflows\nIdentify opportunities to bundle, upsell, or cross-sell services across affiliated companies\nAssist in developing outreach campaigns, referral strategies, and relationship-based business development initiatives\nCustomer Relationship Management\nServe as a primary point of contact for prospective and existing clients\nBuild and maintain long-term customer relationships to encourage repeat business, renewals, referrals, and client retention\nMaintain proactive communication with customers regarding service updates, scheduling, estimates, project progression, and follow-up needs\nRespond to customer inquiries, concerns, and requests in a timely, professional, and solutions-oriented manner\nConduct post-service follow-ups to ensure customer satisfaction and identify additional service opportunities\nHelp maintain high-quality customer experiences that reflect company professionalism and service standards\nLead Intake & Service Coordination\nManage inbound calls, online inquiries, emails, and customer requests across multiple service categories\nGather and organize customer information, project details, scheduling preferences, and service requirements\nCoordinate communication between customers and internal teams or onsite service providers\nAssist with appointment scheduling, estimate coordination, route updates, and operational communication\nEnsure accurate documentation and tracking of customer interactions, service notes, and pipeline progression within CRM systems\nCross-Company Sales & Service Support\nSupport and promote services across the Solomon’s Minds network, including:\nBusiness and nonprofit consulting services\nIT consulting and technology solutions\nHome concierge and lifestyle management services\nProperty development and project opportunities\nSkilled trade and home services (construction, HVAC, plumbing, electrical, handyman, roofing, windows, etc.)\nAdditional responsibilities include:\nIdentifying strategic partnership and referral opportunities\nCoordinating customer transitions between departments or affiliated companies\nSupporting customer upgrades, renewals, and expanded service packages\nCustomer Satisfaction & Problem Resolution\nProfessionally address customer concerns, complaints, or service issues\nAssist in de-escalating situations while maintaining a positive customer experience\nCollaborate with internal teams to resolve operational or scheduling issues efficiently\nIdentify recurring customer concerns and communicate improvement recommendations to leadership\nOperational & Administrative Support\nMaintain organized customer records, sales activity, pipeline updates, and communication logs within CRM systems\nTrack lead progression, conversion activity, and customer engagement metrics\nSupport workflow improvement initiatives related to customer communication, scheduling efficiency, and sales operations\nProvide feedback regarding market trends, customer needs, pricing considerations, and competitive positioning\nOther duties as assigned\nQualifications\n2–5+ years of experience in sales, business development, customer success, account management, customer service, or related roles\nStrong verbal and written communication skills\nAbility to build relationships and communicate effectively with diverse customer types\nComfortable balancing sales responsibilities with customer support and operational coordination\nStrong organizational skills and ability to manage multiple workflows simultaneously\nSelf-motivated, adaptable, and comfortable working in a fast-paced, growing environment\nExperience using CRM systems, scheduling tools, Microsoft Office/Google Workspace, or related software\nPreferred Qualifications\nAssociate degree or higher\nExperience in consulting, technology services, real estate, hospitality, home services, or construction-related industries\nExperience supporting both B2B and B2C customers\nProven ability to meet or exceed sales or customer retention goals\nFamiliarity with proposal development, estimates, or service coordination workflows\nKey Competencies\nRelationship building and customer trust development\nConsultative sales and solution-based communication\nStrategic thinking and adaptability across industries\nCustomer service excellence and professionalism\nOrganization and multitasking abilities\nConflict resolution and problem-solving\nInitiative, ownership, and accountability\nCross-functional communication and coordination\nCompensation Structure & Work Arrangement\nCompetitive base salary plus commission and performance-based incentives\nBonus opportunities tied to:\nSales performance\nLead conversion rates\nCustomer retention\nCross-selling outcomes\nPipeline management and operational efficiency\nPay: From $50,000.00 per year\nBenefits:\nPaid time off\nWork Location: In person","company":"Gfd Developers","rawCompany":"gfd developers","city":"Baltimore","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-07-23T15:56:33.380Z","occupations":[{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"},{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Sales & Client Relations Representative","description":"Position Overview\nThe Solomon’s Minds network is seeking a highly motivated, relationship-driven, and organized Sales & Client Relations Representative to support business growth, customer engagement, and operational coordination across multiple affiliated companies and service lines.\nThis fully in-person role combines business development, sales, customer relationship management, and service coordination responsibilities. The position serves as both a revenue-generating sales role and a customer-facing relationship management role, helping guide prospective and existing clients from initial inquiry through ongoing service engagement.\nThe representative will support a diverse portfolio of services across consulting, technology, home concierge, property development, and skilled trade industries. This includes working with nonprofits, small businesses, real estate developers, homeowners, and residential service clients.\nUnlike a traditional sales position focused solely on outbound selling, this role emphasizes consultative relationship-building, lead conversion, customer retention, operational coordination, and cross-company service alignment.\nThe ideal candidate is adaptable, strategic, customer-oriented, and comfortable managing a multifaceted pipeline that includes both new business development and ongoing customer relationship management.\nKey Responsibilities\nBusiness Development & Sales\nIdentify, prospect, and generate new leads across multiple industries and customer types\nConduct discovery conversations to understand customer needs and recommend appropriate solutions across the network\nDevelop and manage a multi-service sales pipeline spanning consulting, technology, home services, and property-related offerings\nPrepare and present proposals, estimates, presentations, and service recommendations aligned with client goals\nSupport lead conversion through consistent follow-up communication via phone, email, messaging, and CRM workflows\nIdentify opportunities to bundle, upsell, or cross-sell services across affiliated companies\nAssist in developing outreach campaigns, referral strategies, and relationship-based business development initiatives\nCustomer Relationship Management\nServe as a primary point of contact for prospective and existing clients\nBuild and maintain long-term customer relationships to encourage repeat business, renewals, referrals, and client retention\nMaintain proactive communication with customers regarding service updates, scheduling, estimates, project progression, and follow-up needs\nRespond to customer inquiries, concerns, and requests in a timely, professional, and solutions-oriented manner\nConduct post-service follow-ups to ensure customer satisfaction and identify additional service opportunities\nHelp maintain high-quality customer experiences that reflect company professionalism and service standards\nLead Intake & Service Coordination\nManage inbound calls, online inquiries, emails, and customer requests across multiple service categories\nGather and organize customer information, project details, scheduling preferences, and service requirements\nCoordinate communication between customers and internal teams or onsite service providers\nAssist with appointment scheduling, estimate coordination, route updates, and operational communication\nEnsure accurate documentation and tracking of customer interactions, service notes, and pipeline progression within CRM systems\nCross-Company Sales & Service Support\nSupport and promote services across the Solomon’s Minds network, including:\nBusiness and nonprofit consulting services\nIT consulting and technology solutions\nHome concierge and lifestyle management services\nProperty development and project opportunities\nSkilled trade and home services (construction, HVAC, plumbing, electrical, handyman, roofing, windows, etc.)\nAdditional responsibilities include:\nIdentifying strategic partnership and referral opportunities\nCoordinating customer transitions between departments or affiliated companies\nSupporting customer upgrades, renewals, and expanded service packages\nCustomer Satisfaction & Problem Resolution\nProfessionally address customer concerns, complaints, or service issues\nAssist in de-escalating situations while maintaining a positive customer experience\nCollaborate with internal teams to resolve operational or scheduling issues efficiently\nIdentify recurring customer concerns and communicate improvement recommendations to leadership\nOperational & Administrative Support\nMaintain organized customer records, sales activity, pipeline updates, and communication logs within CRM systems\nTrack lead progression, conversion activity, and customer engagement metrics\nSupport workflow improvement initiatives related to customer communication, scheduling efficiency, and sales operations\nProvide feedback regarding market trends, customer needs, pricing considerations, and competitive positioning\nOther duties as assigned\nQualifications\n2–5+ years of experience in sales, business development, customer success, account management, customer service, or related roles\nStrong verbal and written communication skills\nAbility to build relationships and communicate effectively with diverse customer types\nComfortable balancing sales responsibilities with customer support and operational coordination\nStrong organizational skills and ability to manage multiple workflows simultaneously\nSelf-motivated, adaptable, and comfortable working in a fast-paced, growing environment\nExperience using CRM systems, scheduling tools, Microsoft Office/Google Workspace, or related software\nPreferred Qualifications\nAssociate degree or higher\nExperience in consulting, technology services, real estate, hospitality, home services, or construction-related industries\nExperience supporting both B2B and B2C customers\nProven ability to meet or exceed sales or customer retention goals\nFamiliarity with proposal development, estimates, or service coordination workflows\nKey Competencies\nRelationship building and customer trust development\nConsultative sales and solution-based communication\nStrategic thinking and adaptability across industries\nCustomer service excellence and professionalism\nOrganization and multitasking abilities\nConflict resolution and problem-solving\nInitiative, ownership, and accountability\nCross-functional communication and coordination\nCompensation Structure & Work Arrangement\nCompetitive base salary plus commission and performance-based incentives\nBonus opportunities tied to:\nSales performance\nLead conversion rates\nCustomer retention\nCross-selling outcomes\nPipeline management and operational efficiency\nPay: From $50,000.00 per year\nBenefits:\nPaid time off\nWork Location: In person","datePosted":"2026-07-23T15:56:33.380Z","dateModified":"2026-07-23T15:56:33.380Z","hiringOrganization":{"@type":"Organization","name":"Gfd Developers","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Baltimore","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"00ff6360797983734d251f99"},"url":"https://jobsearcher.com/jobs/00ff6360797983734d251f99"}}