Operations & Maintenance Technician

This is a hands-on technical role for someone who wants to keep the lights on in some of the most beautiful and remote corners of the Western US - and help build the foundation of a modern O&M department while doing it. As an Operations & Maintenance Technician (OMT), you will be on the front line of monitoring,maintaining, and troubleshooting our deployed microgrid fleet.You'llwork across solar PV, battery energy storage, generators, inverters, and controls;you'lltravel to scenic remote sites; andyou'llpartner directly with our engineering, field services, and project management teams to keep our near-100% reliability record intact.We are growing our service department and standingupthe systems, processes, and partnerships that will support a much larger fleet over the next few years. If the idea of helping shape an O&M program from the ground up - not just executing an existing one - excites you, we want to hear from you.Key Responsibilities:OperationsDevelop a deep understanding of each system's behavior, proactivelyidentifyemerging issues, and coordinate corrective action with field services and engineering.Identifyopportunities to improve processes, response times, and SLA performance - and help build the SOPs that scale them across the fleet.Help uphold our 99.7% power reliability record and contribute to department profitability.System MaintenanceCoordinate and conduct routine maintenance (typically bi-annual) covering inverter, PV, BESS, generator, structural, and mechanical systems.Serve as the primary point of contact and coordinator for third-party service providers and regional subcontractors.Documentation & O&M Program DevelopmentMaintainaccurate, audit-ready records of all service activity - installation, maintenance, repairs, and incidents.Generate work orders, hazard analyses, field service reports, incident reports, and customer-facing performance reports.Help build out and improve our CMMS and documentation tracking system, including PM checklists, asset registries, and spare parts inventory.Contribute to the standardization of O&M templates, escalation playbooks,androot cause analysis workflows as we scale the department.Troubleshooting & ResponseRespond promptly to alerts and service calls during on-call rotations and triage issues remotely where possible.Analyze SCADA/monitoring data, system logs, and diagnostic outputs to resolve technical problems efficiently.Mobilize to site orassistfield crews when complex issues require hands-on resolution.Customer SupportPrepare reports and updates for monthly performance reviews and contract milestones.Translate technical concepts intoclear languagenon-technical stakeholders can act on.Installation & CommissioningSupport installation, commissioning, and repair of microgrid components as needed - PV, BESS, generators, controls, and networking.Cross-Functional CollaborationBring real-world field feedback back to product and engineering to drive design improvements.Ensure compliance with industry standards, safety regulations, and project specifications throughout the asset lifecycle.Required Qualifications:Technical diploma, renewable energycertifications- or equivalent field experience.Hands-on experiencemaintainingand troubleshooting electrical systems.Working knowledge of AC and DC electrical systems, power electronics, and Modbus /CANbusdevices and control systems.Familiarity with renewable energy technologies including solar PV, battery energy storage, and generator systems.Strong analytical and problem-solving skills, with a bias toward documenting and standardizing what works.Comfortable with Microsoft 365, cloud-based project management software, and real-time communication tools.Excellent written and verbal communication -you'llbewritingreports a customer will read.Willingness and ability to travel to project sites across the Western US (minimum 50%).Valid driver's license and clean driving record.Preferred Qualifications:Experience with SCADA, or third-party monitoring platformsFamiliarity with Battery Management Systems (BMS) and Energy Management Systems (EMS) on commercial-scale storage.Comfort performing root cause analysis (RCA)Experience managing spare parts inventory, RMAs, and warranty claims with OEMs.Working knowledge of LAN/WAN networking, cellular gateways, VPNs, and remote-site connectivity.Familiarity with NEC, NFPA 70E, and NFPA 855 (energy storage) code requirements.Prior experience inside an EPC, IPP, or asset-management organization thatoperatesa distributed renewable fleet.Experience tracking and reporting on performance guarantees,availabilitySLAs, and uptime metrics tied to PPA, FSA, or MSA contracts.OSHA 10 / 30, NFPA 70E, First Aid / CPR, or other relevant safety certifications.Certified Energy Manager (CEM).Manufacturer training on commonly deployed inverters or BESS platforms (SMA, Sol-Ark, Schneider, Tesla, etc.).