Experienced Residential Plumber

About Our ClientA locally owned plumbing company that specializes in fast, reliable residential service. Known for clear communication, professional technicians, and clean workmanship, the team handles everything from emergency repairs and water heater replacements to drain cleaning and fixture installs. They focus on honest pricing, strong customer experience, and long term relationships within the community.Role OverviewThis role is ideal for a skilled residential plumber who takes pride not just in technical excellence, but in delivering a standout customer experience. As a key member of the team, you will diagnose and solve plumbing issues with confidence, lead complex jobs with precision, and communicate clearly so homeowners fully understand their options. You will represent the company's commitment to trust, accountability, and clean workmanship while mentoring others and contributing to a high performance, bonus driven culture. Your key responsibilities may include:Perform residential plumbing diagnostics, repairs, installations, and replacementsLead complex plumbing jobs while ensuring code compliance and high-quality workEducate customers with clarity and transparency, helping them understand their optionsProvide accurate and honest estimates and recommendationsMaintain detailed job notes and documentation through ServiceTitan or similar softwareRepresent Fix & Flow's values of trust, accountability, and exceptional serviceTrain or mentor apprentices and junior technicians when neededMeet or exceed monthly performance goals to earn bonusesMaintain a professional appearance, communication style, and customer-first mindsetRequirementsStrong residential plumbing experience (3+ years preferred) - including diagnostics, repairs, drain and sewer work, water heaters, and fixture replacementsExcellent customer service and communication skillsAbility to work independently and problem-solve onsiteComfort using mobile dispatch and invoicing systems (ServiceTitan experience preferred)Valid driver's license with a clean driving recordAbility to pass background and drug screeningBenefitsEarning potential of $125,000 to $150,000Monthly performance bonusesFamily-owned company with a supportive, high-trust cultureConsistent, high-quality leads and a stellar reputationLeadership that values your expertise and invests in your successOpportunities to mentor and grow within the companyA culture built on honesty, integrity, and doing right by the customer