Comfort Care Specialist

Dream Job Alert: Comfort Care Specialist (CCS) Build a Meaningful Career with Alpine Specialty Services Not a call center. No scripts. No bots. Just real people helping real customers - and loving what they do. About the Role As a Comfort Care Specialist, you're the first voice customers hear and the reason they feel confident choosing Alpine. You set the tone for a five-star experience from the very first conversation. What You'll Do Answer inbound calls and texts with warmth and professionalism Listen, educate, and guide customers (no pressure sales) Schedule services accurately and set clear expectations Be the trusted first impression of Alpine Help protect our 10,000+ five-star reputation Why Alpine? For 57 years, Alpine Specialty Services has built a reputation for quality, trust, and care. Our Comfort Care Specialists are the heartbeat of that experience - and we invest in them accordingly. What We Offer $27-$30 per hour total compensation potential Paid training at $20 per hour, then $21-$22 per hour base plus bonuses Clear paths for growth and advancement Medical, dental, and vision insurance Paid vacation, holidays, and sick leave 401(k) with company match and financial advising 50% employee discount on Alpine services On-site fitness room Who We're Looking For Customer-experience-focused individuals who genuinely care Strong communicators who enjoy helping and educating Sales-confident without being pushy Professional, positive, and comfortable with computers Team players ready to grow with a respected company Ready to Apply? Apply online today and join a company where people come first - customers and employees alike. Alpine Specialty Services Always Human. Always Alpine. Please apply online only. No phone calls or in-office inquiries.