Field Service Technician II

Job title -Part-Time IT Field Technician (10-20 Hours/Week)Schedule : Monday-Friday, 9:00 a.m.-6:00 p.m. (as needed)Location:Grand Junction, CO 81501Coverage Area:Grand Junction and surrounding areasDuration -3 months (temp to hire)Description:Role Overview: This is a part-time field technician role supporting multiple customer environments, including retailers, financial institutions, and restaurant locations. The technician will be dispatched to customer sites to provide general IT support, run break-fix and IMAC calls, and support a variety of technology devices. We are seeking an experienced Laser Printer Technician with hands-on experience supporting Lexmark, HP, Fuji, large-format/plotter printers, and restaurant IT hardware, including break-fix support. Strong hardware repair skills and OEM service experience are required.Primary ResponsibilitiesTravel to customer sites to provide on-site IT support Perform break-fix and IMAC services Troubleshoot and repair hardware, including printers (laser, Fuji, large-format), laptops, servers, POS systems, restaurant IT hardware, and network devices Support multiple customers with varying levels of technical complexity Ensure all Service Level Agreements (SLAs) are met within the required 4-6 hour response window Accurately document work and time using Field Vision and FieldglassTop Required Skills:Hands-on hardware repair and break-fix experience (printers, POS, restaurant IT hardware, PCs, etc.) Experience supporting Fuji printers and large-format/plotter printers strongly preferred Familiarity with ticketing systemsWork SchedulePart-time: 10-20 hours per week Monday-Friday, 9:00 a.m.-6:00 p.m., as needed Training may occur during standard business hours Start each workday from home once ready to run calls No overtime during trainingExperience:2-5 years of field or IT support experience preferredWilling to train the right candidateCertifications / Education:A+ certification preferred but not required Lexmark certifications and experience strongly preferred Experience with Lexmark printer break-fix and installs is a strong plus Fuji printer experience is a strong plus HP, Dell, and Lenovo experience is desirable but not requiredCompensationConversion rate: $21.00+/hourMileage reimbursed (daily miles vary and may include longer distances)Role Expectations:The ideal candidate will thrive in a fast-paced, customer-facing environment, demonstrate strong problem-solving skills, and remain calm under pressure. This role requires extensive driving, efficient routing, and flexibility to adapt to changing schedules.