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The Retail Branch Manager I is responsible for the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time.
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Individuals with this level of experience typically report to an on-site manager; will mentor or lead a team of more junior staff but do not typically have formal management responsibility for personnel decisions.
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Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner. Achieve branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.
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Responsible and accountable for all personnel and employment decisions at assigned branch/location. Must be proactive when seeking business outside of the branch. Up to 50% or more outside of branch or as needed by customer.
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Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. Must be a "Keeper of the Woodforest Culture" and possess the ability to create energy around Retail objectives and initiatives.
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At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. Inspired, goal oriented, disciplined, team leader with strong interpersonal skills, sales aptitude, and comfortable with outside sales.
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Ability to work flexible or extended working hours to meet business needs; demonstrated reliability. Recruit, train, retain and motivate staff to ensure profitability, sales, customer experience, compliance, and growth objectives for assigned branches within the region.
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Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.
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Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail. Take the next step toward your new career today.
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Proactively grow business deposits and loans through inside and outside business calling. Develop and lead innovative strategies to grow, retain and deepen consumer and business relationships. Inspire and lead team members to reach their full potential.
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