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We are looking for a Principal Engineer to join the VCG - Frontline Experience organization. As the lead Verint subject matter expert, the employee with this role is responsible for the design, customization, and installation of the Verint product suite to meet Verizon standards.
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Wireless and wireline telecom experience a plus, especially within Verizon. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
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Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. At Verizon, we know that diversity makes us stronger.
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When you join Verizon. Collaborating with stakeholders within a highly matrixed organization to design solutions that provide personalized, contextual experiences for customers in key interaction channels such as desktop applications, Digital, IVR, Chatbot, Email, and SMS.
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As a Principal Network Engineer for the Public Sector Federal Aviation Administration Enterprise Network Engineering Services (FENS) engineering team, you will be a on a multi-discipline team that will design, implement and manage the wide area network solution for the FAA infrastructure architecture.
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Experience in a Product Owner, Experience Designer, Business Architect or similar business role. Delivering concise storyline and strategy updates for key senior updates and operational reviews. Experience with Artificial Intelligence and Machine Learning a plus.
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Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. Design, build and implement VOC data architecture and data engineering in partnership with GTS, AI&D and Vendors.
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Experience in data engineering and predictive analytics. Experience with developing visualizations using Tableau, Thoughtspot or other data visualization tools is nice to have. Enable CX org to lead from a customer-centric position, by generating a comprehensive view of the full customer journey, as well as the ability to obtain deep, granular insight on what is driving customer experience and NPS.
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Contribute to defining and implementing software best practices in agile software development methodology and DevSecOps. As a full stack senior software developer and application architect, you can bring your experience and expertise to solve complex problems and drive solutions that add value to stakeholders.
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Experience leading the development of containerized applications/services such as Docker/Kubernetes. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package.
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Bachelor's or foreign equivalent degree in Computer Science, Computer Engineering, Information Technology, or a related field, and 5 years of progressive, post-baccalaureate experience in the job offered or as a Software/Systems Engineer, Software Developer or in a related/similar position.
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Bachelor’s or foreign equivalent degree in Computer Science, Computer Engineering, or a related field and 6 years of progressive, post-baccalaureate experience in the job offered or as a Software Engineer, Solution Architect, System Architect, or in a related/similar position.
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This role folds IT expertise with architecture and design with a comprehensive understanding of network service assurance, and network operations data that will be consumed for Business Analytics, Operational Analytics, Text Analytics, Data Services and build Big Data Solutions for various Verizon Business units.
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The Principal Engineer will manage large scale projects for the Marketing Operations - Decisioning team, specifically delivering decisioned offers and actions within the customer and sales experience to reduce manual work for the team.
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This role will serve as the Operations Manager for an Enterprise level Unified Communications and Contact Center platform which supports a 20k seat call center and 100K seat UC environment. This position will oversee and be responsible for the performance of the end user support desk and the operations and maintenance center.
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Title: principal engineer Company: Verizon
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