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Responsibilities What You’ll DoThe Contact Center Representative will provide excellent member service through responding to telephone calls, emails, web chat and other interaction channels.
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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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This is a temporary, remote position contingent on hurricane disaster relief needs. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies.
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Apply now to become a dispatch lead and Home Services Contact Center Supervisor! Elmer's Home Services is recruiting a full-time Home Services Contact Center Supervisor to specialize in keeping our San Antonio, TX clients informed and well-taken care of.
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Previous experience in a dynamic call center or customer service role. Recognized as a top Ohio and US workplace by The Plain Dealer, Energage, and Great Place to Work®. Leaf Home Awards and Accolades: Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage and has been Certified™ by Great Place to Work.
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Understanding or experience with Contact Center as a service providers such as Nice, Nuance or Genesys and leading contact center transformation projects. Working in Contact-Center-as-a-Service and/or Conversational AI development, with a track record of delivering successful projects; and.
$232,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Developing and implementing Contact Center AI & Conversational AI strategies that drive user engagement and adoption, as well as business growth and revenue; Leading the design and development of Contact Center AI solutions and Conversational AI solutions that improve customer engagement and satisfaction, reduce customer service costs, and increase operational efficiency.
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Working closely with stakeholders across the organization to ensure that Contact Center and Conversational AI solutions are aligned with company goals and values, and meet regulatory requirements.
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We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology.
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We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more.
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For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance. Managing daily operations of a global data and analytics team on client engagements, review developed models, provide feedback and assist in analysis.
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Located in the heart of downtown, we're just a short walk or trolley ride away from landmarks like the Convention Center, Little Italy, the Gaslamp Quarter, and the San Diego Zoo-plus many shopping and dining options.
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Paneled with BCBS, UnitedHealthCare, Humana, Aetna (a plus) Prior private practice experience (a plus) life experience & personal experience with counseling (a plus.
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JOB SUMMARY The Advanced Emergency Medical Technician (AEMT) assesses, plans, implements, and collaborates with other providers to ensure excellence in patient and family care during pre-hospital emergency care and during transportation to a medical facility.
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Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus.
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a plus contact center jobs Company: U S Bank
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