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The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management.
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The Operations Manager is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Complete the Operations Manager daily disciplines.
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Report discrepancies through Inventory Manager. Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. Provide feedback to Store Manager regarding merchandise handling concerns.
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Upon request, ship any alterations, layaways, or special orders to Guests. Uses Performance Tracker to track results and strategize on product rotation. Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.
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Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.
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Demonstrate and maintain a professional, mature, and stable relationship with all Teammates. Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools. Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping.
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Create and develop a visual merchandising strategy on a weekly basis. Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards. Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.
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Physical ability to lift and maneuver 50lbs throughout the store and backroom. Manage promotions by educating Teammates and ensuring signage is displayed appropriately. Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
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Lead onboarding and selection activities including monitoring hiring dashboards on a daily basis, setting up interviews and completing onboarding with all new teammates. Check accuracy of freight packing slips and transfer slips.
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Self-educate on all company tools (videos, pieces, books) and share this information with others. Must be 18 years of age or older due to the nature of the job. Handle all maintenance issues in the store - plumbing, electrical, etc.
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When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked. Monitor reservation application, including Guest follow-up, team education, and product reservation.
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Ability to travel and cover other stores within District based on business needs. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear.
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Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
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Develop and maintain knowledge of Point of Sale (POS) software. Double-check that all transfers have been processed through the register and that items match what you are shipping out. Engage in activities that support a neat, clean, and organized work area.
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Comfortable in giving and receiving feedback from peers and management. This description intends to describe the general nature and level of work performed by Teammates assigned to this job. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations.
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Title: operations manager Company: The Buckle
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