The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team in order to deliver T-Mobile's aspirations of earning a place in our customer's hearts and Mobile Expert success.

T-Mobile doesn't have a corporate ladder-it's more like a jungle gym of possibilities! At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.

T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today.

T-Mobile USA, Inc. is an Equal Opportunity Employer. Assist in the execution of Retail Methods & Procedures. Responsible for infusing every store's Mobile Experts with a passion for T-Mobile's Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.

If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.

1 year customer service and/or sales experience, retail environment preferred (Preferred) We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond.

We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. Ensure that teams are knowledgeable about corporate and store communications.

Lead by example, staying up to date on the latest products, services, training and leadership best practices to remain an expert resource to the team. Complete observations of Mobile Experts’ interactions with customers, including feedback, to be used in development, training & coaching conversations.

Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Interact directly with Mobile Experts to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time.

Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Ensure that every need the customer has when coming into the store is met and that employees’ build the customer’s confidence by making their experience comfortable, simple and by solving the whole problem.

Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Deliver financial results based on key performance indicators.

Keep current on products, services and promotions. Use visual displays and interactive devices effectively. Keep visual displays and devices current. Identify ways to manage and control store expenses.

Store Operations (Required) DOT Regulated Position (Yes/No):No. High School Diploma/GED (Required) Travel Required (Yes/No):No. Ensure team knowledge of store systems. Safety Sensitive Position (Yes/No):No.

Never stop growing! Be unstoppable with us! Together, we won't stop! Effectively manage customer wait time. Manage discounting and credits. At least 18 years of age. Legally authorized to work in the United States.