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Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
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T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
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At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply.
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Completes training on T-Mobile in-store experience, new skills, and processes, knowledge of systems, and reference resources. Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life.
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6 months of customer service and/or sales experience, Retail environment preferred. + Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
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Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
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Ensures that credit risk ratings on accounts are appropriate and that actions recommended are in the best interest of T-Mobile. Ensuring that credit risk ratings on accounts are appropriate and that actions recommended are in the best interest of T-Mobile.
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Job OverviewMobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success.
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You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfactionComplete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources.
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Whether you have experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you.
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Required) Team Building Desire to be a part of the game-changing T-Mobile store team. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
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Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success.
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Experience the personal challenge of working for a world class organization and leader in the Utilities and Energy industry as a Customer Service Associate at our Call Center in Melville, NY.
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By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction.
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Team Building Desire to be a part of the game-changing T-Mobile store team. Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources.
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Title: customer service associate Company: T Mobile
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