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Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork. This position is responsible for the coaching and development of a team of call center representatives in a fast-paced, dynamic call center environment.
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6 months or more of high-volume phone experience in a customer service/call center job preferred. Spectrum was named by Forbes as one of America's Best Large Employers for 2023 , and Spectrum Mobile just recently earned the top spot for Customer Service among Full-Service Mobile Virtual Network Operators (MVNOs) based on the J.D. Power 2024 Wireless Customer Care Study - Volume 1.
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6 months or more heavy volume phone experience in a customer service/call center job. Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts.
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Customer service/call center experience - 5-7. As the fastest-growing mobile provider, our new call center will be located in Amherst, NY and will provide activation and support to our expanding customer base.
$50,400 a yearFull-timeExpandApply NowActive JobUpdated 29 days ago - UpvoteDownvoteShare Job
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Customer service/call center experience - 7-10 Supervisory/management experience - 5+ Manage call center floor activity including monitoring staffing levels, efficiency and service levels and outages/service interruptions.
Full-timeExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
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It's about building relationships and turning the knowledge you gain in training into customer service wins. 6 months or more customer service experience. Your attention to detail is essential; you'll keep a record of actions taken and create documents that ensure your customers' service histories are available for future Representatives.
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Experience: Related work: 0-2 years, Collections/Accounting: 0-2 years, Customer Service: 0-2 years. If so, you'll fit right in with Spectrum's Customer Service team! As a Call Center Collections Professional, your focus is monitoring inbound and outbound call traffic to collect on bad debt accounts.
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Full-time entry-level to mid-level customer service roles troubleshooting and resolving mobile customer technology and service issues, including billing, and accounts located in person at our offices in Vancouver WA.
$20 - $27.8ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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This position is responsible for the coaching and development of a team of Chat Customer Service Representatives in a fast-paced, dynamic call center environment. This supervisor is responsible for leading and providing feedback to aid representatives in accomplishing their key measures of success, including all activities that contribute to ensuring customers receive effortless and world class service.
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The minimum qualifications for the Customer Service Representative are. What is the Mobile Customer Service Representative role? 6 months or more of customer service experience.
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We are growing and adding to our inbound Customer Care team in our Appleton Call Center. Actively engaging and providing superior service to our inbound customers. Email us at jennifer.kneip@charter.com, call Jennifer at 920.831.
$20 an hourFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.
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In addition to the core benefits - industry-leading retirement savings and 401(k) plans, comprehensive health care insurance options, dental and vision plans, flexible spending, family leave, and paid training and time off - we offer free Spectrum products and services where available, education assistance tuition reimbursement, employee discounts, and a selection of other programs to support team members and their families.
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Experience: Cable customer service/call center experience: 12 years or more; senior management/leadership experience: 7 years or more. Then working in Customer Service at Spectrum may be a great fit for you.
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The Customer Service Manager is responsible for our internal call center daily operations which includes approximately 25 employees and manages our 3rd party contact center relationship for industry leading brands Kwikset, Weiser and Pfister.
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call service jobs Title: customer Company: Spectrum
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