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Two or more years of Store or Assistant Store Manager experience in a retail environment. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
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Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising.
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Communicates any variances to Company standards to the Store Manager. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
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Ability to perform basic mathematical calculations commonly used in retail environments. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
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Assists with training Associates on Loss Prevention awareness and Store shortage goals. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
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Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
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Merchandise Processing and In-Store Marketing. Responsible for learning all phases of Store operations. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers.
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Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Ability to use all Store equipment, including PDTs, registers and PC as required.
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We develop industry leading talent because Ross grows when our people grow. Manages Store to ensure a clean, neat, easy to shop environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
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Ensures compliance of Ross personnel policies and procedures. Ross is an equal employment opportunity employer. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 7 distribution centers nationwide.
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Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
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Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Safeguards confidential information, cash and credit card information and merchandise.
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Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
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Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Demonstrates courtesy, friendliness, and professionalism at all times. Assists in the management of and continuous monitoring of actual expenditures to be within budget.
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Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses.
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retail manager jobs Title: assistant store manager Company: Ross
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