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Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.
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Penske Logistics is looking for a Bilingual Transportation Customer Service Coordinator (Spanish) to become part of an excellent team. In this role, Bilingual Transportation Customer Service Coordinator (Spanish) will monitor route status and provide required information using Transportation Management Systems and electronic resources such as web portals and email.
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A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.
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Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.
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Previous customer service experience is required. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world.
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Provide customer service, assuring customers are satisfied and will return for additional business. 2 years of customer service experience required. The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
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Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
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Job Category: Vehicle Maintenance Management/Supervisors Job Family: Customer Experience Address: 814 Pickettville Road Primary Location: US-FL-Jacksonville Employer: Penske Truck Leasing Co., L.P. Req ID: 2403484 Date posted: 04/12/2024.
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Job Category: Vehicle Maintenance Management/Supervisors Job Family: Common Address: 1540 Lower Rd Primary Location: US-NJ-Linden Employer: Penske Truck Leasing Co., L.P. Req ID: 2403852 Date posted: 03/27/2024.
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Assure that all Penske Rental units are maintained and prepared for customers - Ensure parts are available for scheduled work - Hold vendors accountable for quality and adherence to schedule for outside work - Provide customer service, assuring customers are satisfied and will return for additional business.
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Prior experience with service scheduling programs and diagnostic programs preferred. Assure that all Penske Rental units are maintained and prepared for customers. Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.
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Position Summary: A Penske Customer Service Coordinator at our Spokane Penske branch is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.
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Major Responsibilities: - Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.
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Job Category: Vehicle Maintenance Management/Supervisors Job Family: Customer Experience Address: 4510 Vanderberg Primary Location: US-NV-North las Vegas Employer: Penske Truck Leasing Co., L.P. Req ID: 2404055 Date posted: 04/02/2024.
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The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management. At least 2 years of service department administration preferred.
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Title: customer service coordinator Company: Penske
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