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The Escalation Engineer will be utilized in many different capacities to ensure client success regarding the entire scope of our Managed IT services. Escalation Engineers will be the primary technical subject matter expert for MIT clients’ technical environment.
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The primary roles of the (VT2) Video Tier 2 Escalation Group is to serve as the main escalation point for operational support and troubleshooting for UETN Distance Education stakeholders and the various IVC system, services, devices, and platforms.
$47,600 - $90,400 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Also serving the Contact Center Representatives in need of escalating patient appointment issues, they are committed to providing exceptional patient experience in supporting and scheduling Ambulatory Care appointments across the enterprise and responding to patient escalation inquiries.
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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and. Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, - Provide support for the escalation and communication of status to agency management and.
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Notify IT Service Desk Manager and/or IT Service Desk Supervisor of any changes within Information Technology that may cause a change in volume, escalation, major outage, server issue, major move, and/or staffing issue.
$20 - $22 an hourRemoteExpandApply NowActive JobUpdated 23 days ago - UpvoteDownvoteShare Job
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Traumatic brain injury or developmental disabilities and completes training on mental illness, mental health de-escalation techniques, co-occurring mental illness and substance abuse, and psychotropic medications and side effects and receives clinical supervision from a mental health professional once a week until 4,000 hours of supervised experience is met; OR.
InternExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
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As the Escalation Specialist – Level 1, you will be responsible for handling escalations from the offshore customer support department, ensuring that contacts are recorded for reporting purposes and that contact quality is of a high standard.
Full-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvote
The Training Generalist is responsible for providing training sessions to the staff of the Pecos Children’s Center and ensuring the effective delivery of content in Trauma Informed Care, De-Escalation Techniques, Cultural Competency, Human Trafficking, Prevention of Sexual Abuse, and other general compliance training.
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Strong demonstrated experience and knowledge in: conflict resolution, restorative justice, and de-escalation; maintaining appropriate boundaries with community members; cultural competency, humility and commitment to health equity and harm reduction.
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The Program Culture Manager will work to enhance program culture, community week and community events, and behavioral interventions and support while offering training in de-escalation, restorative circles, and healing-centered engagement strategies.
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The IT System Administrator (Escalation Team) MSP will be resolving any escalated issue that might arise. We seek a IT System Administrator (Escalation Team) MSP to join our team. You will be working closely with ConnectWise, O365 and Azure AD. In this role you will be able to configure firewall and switches.
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Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers.
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Primary IT escalation manager for business leaders in the region. Expert knowledge of Microsoft Active Directory, Group Policy, Exchange, VMware, Windows Server system, RDS, AD Domain services CLI tools, PowerShell, EMC Storage, and Cisco Networking.
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CPR and de-escalation and restraint certification required (training available upon hire and offered by facility). OR clinical professional licensure (LCPC, LPC, etc.) Certified Therapeutic Recreation Specialist (CTRS) or currently in the process of obtaining national certification; OR certified in the area of specialty (Art, Dance, Music, etc.
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escalation job Title: clinical research associate Company: Parexel
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