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The Senior Global Workforce Management Director will be responsible for short-, medium-, and long-term forecasting, capacity planning, workload distribution & optimization and data governance for technical support sites across the globe, supporting different line of businesses (LOBs) in more than 20 languages.
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Work with the IT Support team in the definition, requirements and implementation of support infrastructure tools such as Omni channels routing capabilities, ticketing systems and reporting.
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The Director of Infrastructure Delivery – Network and Data Center, will lead a team of Technical Program Managers responsible for network and data center capacity builds to support the growth of Oracle Cloud infrastructure.
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Oracle Director, Data Center and Network Delivery Oklahoma City , Oklahoma Apply Now With the ongoing expansion of our business, we are hiring a Director to support Oracle Cloud Infrastructure and Network Capacity Delivery.
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With the ongoing expansion of our business, we are hiring a Director to support Oracle Cloud Infrastructure and Network Capacity Delivery. The ideal candidate demonstrates the ability to dive deep on network and infrastructure build issues, oversee construction management and manage delivery; they can also inspire and nurture a distributed team, demonstrate system level thinking and drive process improvements as well as support their team throughout the project lifecycle.
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Oracle Senior Director Global Workforce Management(WFM/Forecasting) Topeka , Kansas Apply Now Senior Global Workforce Management Director. Develop a workforce management model to support new industry verticals.
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The role provides analytical support for site managers, creatively developing workforce staffing solutions, and developing daily workforce scheduling solutions that meet/exceed business goals and objectives.
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Bachelor’s degree in Technology, Project Management, Construction Management or proven technical equivalent experience. Manage a diverse team of Technical Program Managers; coaching, mentoring, and leading the team while providing opportunities for career growth.
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Monitors the effectiveness and efficiency of the scheduling staff in aligning company-wide processes and procedures to achieve customer support key performance indicators. Oversees the process and development of all support center schedules and ensures that the call center is efficiently staffed to meet service metrics agreements.
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Oracle Director, Data Center and Network Delivery Saint Paul , Minnesota Apply Now With the ongoing expansion of our business, we are hiring a Director to support Oracle Cloud Infrastructure and Network Capacity Delivery.
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Oracle Director, Data Center and Network Delivery Nashville , Tennessee Apply Now With the ongoing expansion of our business, we are hiring a Director to support Oracle Cloud Infrastructure and Network Capacity Delivery.
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Travel up to 25% in support of datacenter builds. This is a high impact role that will lead a highly motivated team through the end-to-end lifecycle required to successfully deliver the next generation of Oracle Cloud Infrastructure.
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Oracle Senior Director Global Workforce Management(WFM/Forecasting) Indianapolis , Indiana Apply Now Senior Global Workforce Management Director. Recognizes and recommends operational and support improvements to eliminate/reduce performance gaps.
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Oracle careers open the door to global opportunities where work-life balance flourishes. Director, Data Center and Network Delivery. As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems.
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Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Oracle is an Equal Employment Opportunity Employer*. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
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technical support jobs Title: director Company: Oracle
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