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As a Customer Support Manager, you are a key member of the team and represent Mr. Appliance and Mr. Electric on support calls.
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Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.
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Replaces light bulbs and alerts Facility Services Associate (FSA) when additional maintenance issues are noted (lights out, painting, etc.) Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs.
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Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs. Builds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe's specifications.
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Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler.
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Lowe's Associate Discount and broad discount platform. Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.
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Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activated. Repairs/seals damaged packaging and boxes including peg-hook items.
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The Seasonal Merchandising Service Associate (MSA) completes merchandising resets and service-related projects accurately, on time, and in accordance with merchandising and safety standards. The Seasonal Merchandising Service Associate works closely with the Merchandising Service Manager, Merchandising Service Associate- Plant Service Lead, Store Departmental Associates and store leaders to confirm priorities and needs (e.g., materials, supplies, time) while also providing ongoing service updates and feedback.
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6 Months Live nursery experience or Lowe's sales floor experience. Assists with culling and pricing dead and distressed plants. Ensures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales.
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Fills plant racks onto plant tables per plantogram to grand opening ready standards. Working knowledge of basic tools needed for the job (e.g., hand tools, drills, saws) Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
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Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection. Removes all trash, moves cardboard boxes to the bailer and moves plastic wrap and other debris to the compactor.
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Identifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram details. Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processes.
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Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices.
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Adjusts fixtures, rotates stock, and displays products and support materials using power equipment (e.g., lifts, order pickers) per service expectations and processes. 3 Months Experience operating power equipment such as lifts, order pickers, and similar equipment.
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Title: associate Company: Lowe's
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