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Champion and role model the La-Z-Boy selling process (Comfort Process) by overseeing the interaction with each and every client within the furniture gallery. Drive Sales to consistently achieve store sales goals by personally selling the furniture and accessories and services offered by La-Z-Boy.
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Responsible for achieving store sales goals by utilizing exceptional customer service and knowledge of La-Z-Boy products and services. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you're ready to take your seat at La-Z-Boy Incorporated.
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Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills, knowledge of products and services and product demonstrations. Team with Store Manager, Designer and selling team to promote In-Home Design Sales program and drive store sales.
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Comfort starts with our 13,000+ team members across the globe, who are transforming the power of comfort every day. Train, coach and develop selling team on product knowledge and selling skills to achieve store sales goals.
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WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT Job Description Summary BASIC FUNCTION:Responsible for achieving store sales goals by utilizing exceptional customer service and knowledge of La-Z-Boy products and services.
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Lead the selling team to achieve sales objectives, store standards and other duties to run a world class operation. Adhere to operational procedures and guidelines outlined by the Company and other duties assigned by the Store Manager.
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Coach and counsel team based on results including completing performance reviewsStore Standards / Operations:Effective Manager on Duty (MOD) Three (3) to five (5) years sales experience with a proven track record of success is preferred.
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Strives to build long-term customer relationships that will lead to increased sales and profitability. Effective Manager on Duty (MOD) Maximize store promotions, marketing initiatives, and grass roots programs.
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This includes, but is not limited to, maintenance of showroom displays, tagging, and facilities. Coach and counsel team based on results including completing performance reviews. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
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Uses the Company metrics to coach the proper behaviors needed to be a world class selling organization. Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries.
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Hires, trains and retains the highest quality team members who exhibit energy and enthusiasm. Proficient in the use of Microsoft Office, including Word, Excel and Outlook. Coaches to the Company selling model with the passion to drive real action.
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Make sound business decisions to deliver customer satisfaction and promote team environment. Our employees have the power to change lives, in our homes, work and communities. Leads with the highest ethical standards and demands the same from their teams.
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At La-Z-Boy, we are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. Accountable for meeting budgets and sales goals and driving business metrics (i.e. increased average ticket, improved conversion, higher sales volume) to reach goals.
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SUPERVISORY RESPONSIBILITIES: Responsible for leading the selling team. Utilizes Company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies. Create a positive and exciting working environment for all store associates.
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Hiring and developing talent, and succession planning; and leveraging the capabilities of new and existing talent. Be willing and able to jump into every sale and close it. Ensures associates are provided the necessary tools to perform job responsibilities.
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comfort job Title: sales manager Company: La Z Boy
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