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Support sales floor, fitting room, point of sale, and operational processes, as required. Support Sales, Hospitality, Operations, People and Conversion through our Shop C3 Program. In this role, you will support a sales driving culture while focusing on creating a consistent customer experience.
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Drive sales by providing an inspiring environment that motivates customers to add to their basket. The requirements listed below are representative of functions an associate will be required to perform and the associate may be required to perform additional functions.
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Deliver a consistent sales floor experience. Leverage omni channel offerings to deliver a frictionless customer experience. Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to curbside, truck unload, etc.
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Accurately deliver on our operational processes, BOPUS, BOSS, MLS, SFS. Basic math and reading skills, legible handwriting, and basic computer operation. At Kohl’s our strategy is to become the most trusted retailer of choice for the active and casual lifestyle.
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Ability to wear a face mask or covering and other personal protective equipment. Build customer connections with a greeting and execute an authentic hospitality experience. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers.
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Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. You will engage and connect with our customers by providing excellent customer service through our hospitality mentality approach.
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Solicits, opens and activates Kohls Charge applications and loyalty programs. You are the face to the customer ensuring they remain the top priority while balancing tasks and routines. Ensures that all cash handling procedures are done in accordance to policy and procedure.
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Consistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to Complete the Survey and Thanks the Customer. Flexible and willing to cross-train and work in other areas of the store, as needed.
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Ability to stand and/walk for the duration of a scheduled shift (at least 8 hours). You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently.
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Ability to work in a fast paced environment and accomplish multiple tasks within established timeframes. Commitment to valuing diversity and contributing to an inclusive work environment. Availability to work days, nights, and weekends.
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Your goal is to connect with the customers to solve their shopping needs making everyone feel respected, appreciated and rewarded. Written and verbal communication skills with the ability to influence in a clear and concise manner.
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Ability to maintain prompt and regular attendance as set by the company. Ability to visually verify information and locate and inspect merchandise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
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Be a savings consultant to help customers save with a Kohls Card. Converts, opens and activates Kohls Card applications. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
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About the Role In this role, you will support a sales driving culture while focusing on creating a consistent customer experience. Required Open Availability At Kohl’s our strategy is to become the most trusted retailer of choice for the active and casual lifestyle.
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Ability to learn and comply with all company policies, procedures, standards and guidelines. Ability to receive, understand and proactively respond to direction from supervisors/managers and other company personnel.
Starting at $15Part-timeExpandApply NowActive JobUpdated Today
Title: retail sales associate Company: Kohls
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